Trust me this company is terrible !!
The move started off okay, but it quickly became obvious the crew lacked experience. They bumped walls, scratched my dining table, and worked so slowly that I had to help move boxes myself.
Moving company in Palm Beach Gardens, FL
The move started off okay, but it quickly became obvious the crew lacked experience. They bumped walls, scratched my dining table, and worked so slowly that I had to help move boxes myself.
The method of loading and packing was quite remarkable to me. There were no problems with packing or loading because of the team's efficient work.
The movers arrived well after the scheduled time, and there was very little communication beforehand. This caused a major delay in my plans for the day. The loading itself was also quite slow. Overall, I found the experience disappointing.
We had the best experience with James and his team. They were so fast and did everything above and beyond that we asked for. Made the stressful moving process so much easier. And very prompt with showing up at the specific time. Will definitely be using again!
United Express Moving & Storage gave very deceptive cost quotes throughout the process. Their final cost was 40% higher (final $2,500 vs original $1,500) than the original estimate while the number of items actually moved only had 2 additional items vs the original estimate. Both the sales rep (who provided the initial estimate) and the Quality Control person (who finalized items to be moved), made huge misrepresentations and extremely underestimated the cubic footage and cost. And they do NOT offer any compromise, such as reducing my final cost, even a token amount. And they hold your furniture hostage until you pay in full. DO NOT USE THIS BROKER FOR ANY MOVES!!!
Moving day was handled very efficiently by the team. They protected the larger pieces before moving them and took care with smaller belongings. Their organized approach made settling in easier.
We were moving from a 6th floor apartment, and this company’s movers really impressed me with how they handled the logistics of the move. The elevator was out of order, and they had to carry everything down the never-ending flights of stairs. Despite the challenge, the movers were cautious, and nothing was damaged. I’m in awe of their expertise! Well done to them!
Very disappointing experience with this moving company. The staff was unprofessional and the service was not satisfactory. Communication and organization could have been much better. I would not recommend them based on my experience.
They ensured my relocation went well and took excellent care of my possessions. I recommend this firm to anyone relocating!
Honestly, I don't know how to give this moving business the praise it deserves. Everything from sending four individuals who felt like family (I wish I had their names but I lost the paper), to outlining the cost, to contacting to make sure my relocation is going smoothly, to explaining the cost! I was impressed by their efficiency in loading everything, their friendliness, and their clarity in explaining the transfer procedure, the fees involved, and what I was agreeing to. Anyone I hear is moving gets my enthusiastic recommendation. You may put all your faith in them because their service is so reliable and affordable.
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Reviews summary
Recommended based on user reviews
The movers arrived well after the scheduled time, and there was very little communication beforehand. This caused a major delay in my plans for the day. The loading itsel ... Read More
901 reviews
These guys made moving less stressful. They made sure nothing was destroyed and moved quickly. I'll employ their services again.
They ensured my relocation went well and took excellent care of my possessions. I recommend this firm to anyone relocating!
Avoid!! DO NOT USE THIS COMPANY or A&S packers who they are affiliated with. They pressure by calling multiple times to get you to sign with them. My items were picked up ... Read More
Honestly, I don't know how to give this moving business the praise it deserves. Everything from sending four individuals who felt like family (I wish I had their names bu ... Read More
The method of loading and packing was quite remarkable to me. There were no problems with packing or loading because of the team's efficient work.
The guys showed up on time and worked hard the entire time. Even though it was freezing cold out they worked well in the conditions. I had some very heavy boxes and they ... Read More
Please don’t use this company! My friend moved over a month ago and still has not received her items and keep giving her the run around. This is the frustration you nee ... Read More
We had the best experience with James and his team. They were so fast and did everything above and beyond that we asked for. Made the stressful moving process so much eas ... Read More
We were moving from a 6th floor apartment, and this company’s movers really impressed me with how they handled the logistics of the move. The elevator was out of order, ... Read More
I was thrilled with the way these movers treated my outside equipment. My kayak and mountain bike were packed up like expert.
United Express Moving & Storage is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, United Express Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Free estimate from interstate movers or call our support team anytime.