Moving company in Palm Beach Gardens, FL
Very disappointing experience with this moving company. The staff was unprofessional and the service was not satisfactory. Communication and organization could have been much better. I would not recommend them based on my experience.
I had to shift from one rental to another on short notice. They wrapped all the things and loaded them on the truck without any damage to anything.
Definitely book these people for your next relocation. Every person worked together to help with my transition last week. That team handled the entire task with a lot of skill, and I am satisfied.
Moving day was handled very efficiently by the team. They protected the larger pieces before moving them and took care with smaller belongings. Their organized approach made settling in easier.
United Express Moving & Storage gave very deceptive cost quotes throughout the process. Their final cost was 40% higher (final $2,500 vs original $1,500) than the original estimate while the number of items actually moved only had 2 additional items vs the original estimate. Both the sales rep (who provided the initial estimate) and the Quality Control person (who finalized items to be moved), made huge misrepresentations and extremely underestimated the cubic footage and cost. And they do NOT offer any compromise, such as reducing my final cost, even a token amount. And they hold your furniture hostage until you pay in full. DO NOT USE THIS BROKER FOR ANY MOVES!!!
I had about 2 hours to get everything out, and that timing was stressing me out. United Express Moving & Storage worked within that limit and helped me meet the deadline without rushing things carelessly.
I didn’t expect a move with so many boxes and random bits to go smoothly, but these movers made it happen. They were efficient but didn’t rush. Even when it got a bit crowded at the loading spot, they stayed calm and worked around it. By the end of the day, I was in my new place, and I was ready to start settling in.
I had to move some larger, more awkward items that I knew would be a challenge. The movers worked around it without much trouble, and the things won’t get damaged along the way. They were careful with all the big stuff and got everything set up without needing constant instructions. They made sure the truck was packed properly and finished without delay.
The move started off okay, but it quickly became obvious the crew lacked experience. They bumped walls, scratched my dining table, and worked so slowly that I had to help move boxes myself.
I wouldn't recommend this company. The movers showed up without enough equipment, struggled to move basic furniture, and wasted time figuring things out. The final bill was much higher because the job took far longer than it should have.
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Reviews summary
Recommended based on user reviews
The movers arrived well after the scheduled time, and there was very little communication beforehand. This caused a major delay in my plans for the day. The loading itsel ... Read More
901 reviews
I had about 2 hours to get everything out, and that timing was stressing me out. United Express Moving & Storage worked within that limit and helped me meet the deadline ... Read More
Definitely book these people for your next relocation. Every person worked together to help with my transition last week. That team handled the entire task with a lot of ... Read More
I had to move some larger, more awkward items that I knew would be a challenge. The movers worked around it without much trouble, and the things won’t get damaged along ... Read More
I didn’t expect a move with so many boxes and random bits to go smoothly, but these movers made it happen. They were efficient but didn’t rush. Even when it got a bit ... Read More
Getting all my stuff out of the old apartment was a huge job, and I couldn't have done it without this extra help. You can trust Brandon and the guys from this company to ... Read More
I wasn't looking forward to moving again, but this team made it easier than I thought it would be. They showed respect for space and didn't treat it like just another job ... Read More
I had to shift from one rental to another on short notice. They wrapped all the things and loaded them on the truck without any damage to anything.
It was a good service. There was no damage at all, and they showed up on time. That's really all I wanted. Peaceful Service!
From the moment they arrived, they knew exactly what they were doing. There was no confusion or delay, and everything moved at a steady pace. Andrew kept checking in to m ... Read More
I highly recommend them. I had a tight hallway and was worried about the walls getting scratched, but they moved everything carefully without bumping into anything. Choos ... Read More
United Express Moving & Storage is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, United Express Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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