Trust me this company is terrible !!
The move started off okay, but it quickly became obvious the crew lacked experience. They bumped walls, scratched my dining table, and worked so slowly that I had to help move boxes myself.
Moving company in Palm Beach Gardens, FL
The move started off okay, but it quickly became obvious the crew lacked experience. They bumped walls, scratched my dining table, and worked so slowly that I had to help move boxes myself.
United Express Moving & Storage packed up my kitchen. I was so grateful because I hate wrapping dishes. When I unpacked, every glass was perfect. Worth every single dollar. Thanks for the awesome move.
I wasn’t in the best mood that day and had a lot on my mind. The movers stayed quiet and respectful. They didn’t push or make small talk. I appreciated that more than they probably realize.
I had items that were delicate and I didn't want to move them, but this team took extra care with them. They took special care with the padding, treated it in the most delicate way, and made sure it all made it home. Excellent service!
Moving day was handled very efficiently by the team. They protected the larger pieces before moving them and took care with smaller belongings. Their organized approach made settling in easier.
I relocated from one coast to the other and had to move everything: furniture, boxes, bikes, and kitchenware. It was a lot. United Express Moving & Storage handled the whole thing from pickup to delivery, and nothing was damaged. Phil kept in touch throughout, which made me feel reassured. I didn’t have to chase them for updates, which made a big difference for a move that size.
I had a storage unit full of boxes and furniture. The movers loaded everything quickly, stacked the truck neatly, and brought it all to my apartment. It was smooth from start to finish.
United Express Moving & Storage gave very deceptive cost quotes throughout the process. Their final cost was 40% higher (final $2,500 vs original $1,500) than the original estimate while the number of items actually moved only had 2 additional items vs the original estimate. Both the sales rep (who provided the initial estimate) and the Quality Control person (who finalized items to be moved), made huge misrepresentations and extremely underestimated the cubic footage and cost. And they do NOT offer any compromise, such as reducing my final cost, even a token amount. And they hold your furniture hostage until you pay in full. DO NOT USE THIS BROKER FOR ANY MOVES!!!
I wouldn't recommend this company. The movers showed up without enough equipment, struggled to move basic furniture, and wasted time figuring things out. The final bill was much higher because the job took far longer than it should have.
Very disappointing experience with this moving company. The staff was unprofessional and the service was not satisfactory. Communication and organization could have been much better. I would not recommend them based on my experience.
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Reviews summary
Recommended based on user reviews
The move had several avoidable problems from beginning to end. There was a late arrival, unclear communication, and the work took considerably longer than expected. I spe ... Read More
901 reviews
I wasn’t in the best mood that day and had a lot on my mind. The movers stayed quiet and respectful. They didn’t push or make small talk. I appreciated that more than ... Read More
My move involved a lot of fragile glass items from my shop. I told the movers ahead of time, and they came with plenty of packing paper and blankets. Every glass vase and ... Read More
I had no clue where to even start packing, but they came with supplies and just got on with it. Felt like a weight off my shoulders, honestly.
I’m glad I called United Express Moving & Storage for my move. They came right on time and had my two-bedroom condo emptied in about three hours. Phil kept checking in ... Read More
I had a pool table that needed moving. The team disassembled it, carried each piece carefully, and rebuilt it in my basement. Everything was level and solid. These movers ... Read More
I relocated from one place to the other, bringing only my essentials, no furniture, just personal items, a mattress, and tech gear. It wasn’t a big job, but I still wan ... Read More
United Express Moving & Storage packed up my kitchen. I was so grateful because I hate wrapping dishes. When I unpacked, every glass was perfect. Worth every single dolla ... Read More
I had a storage unit full of boxes and furniture. The movers loaded everything quickly, stacked the truck neatly, and brought it all to my apartment. It was smooth from s ... Read More
I relocated from one coast to the other and had to move everything: furniture, boxes, bikes, and kitchenware. It was a lot. United Express Moving & Storage handled the wh ... Read More
This team helped me move gym equipment: a treadmill, a bike, and a set of weights. Everything was carried without bumps or scratches. I’d give them 5 stars and call the ... Read More
United Express Moving & Storage is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, United Express Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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