Trust me this company is terrible !!
The move started off okay, but it quickly became obvious the crew lacked experience. They bumped walls, scratched my dining table, and worked so slowly that I had to help move boxes myself.
Moving company in Palm Beach Gardens, FL
The move started off okay, but it quickly became obvious the crew lacked experience. They bumped walls, scratched my dining table, and worked so slowly that I had to help move boxes myself.
The team from United Express Moving & Storage arrived early and walked me through what they planned to do. I had several delicate items that needed attention, and they handled each one in a careful and organized way. They made sure the boxes were arranged neatly so nothing would shift around.
They handled my move from DE to NJ without making it complicated. Asked where I wanted boxes placed, which made unpacking easier. The process felt organized and simple. I would use their service again for another move because they worked efficiently and kept communication clear throughout.
Our office move was stressful because of all the computers and cables. The team packed each monitor in padded boxes and kept cables in labeled bags. They separated items by department, but they got mixed up. The move finished ahead of schedule, and I'm happy with how organized they were throughout the process.
The move had several avoidable problems from beginning to end. There was a late arrival, unclear communication, and the work took considerably longer than expected. I spent much of the day trying to keep everything on track. Unfortunately, the experience did not meet my expectations.
Moving day was handled very efficiently by the team. They protected the larger pieces before moving them and took care with smaller belongings. Their organized approach made settling in easier.
The team helped me move my grandmother’s piano into her new house. Brandon directed carefully, and the movers worked together without rushing. The piano was placed exactly where she wanted it, without a single scratch.
Very disappointing experience with this moving company. The staff was unprofessional and the service was not satisfactory. Communication and organization could have been much better. I would not recommend them based on my experience.
I wouldn't recommend this company. The movers showed up without enough equipment, struggled to move basic furniture, and wasted time figuring things out. The final bill was much higher because the job took far longer than it should have.
United Express Moving & Storage gave very deceptive cost quotes throughout the process. Their final cost was 40% higher (final $2,500 vs original $1,500) than the original estimate while the number of items actually moved only had 2 additional items vs the original estimate. Both the sales rep (who provided the initial estimate) and the Quality Control person (who finalized items to be moved), made huge misrepresentations and extremely underestimated the cubic footage and cost. And they do NOT offer any compromise, such as reducing my final cost, even a token amount. And they hold your furniture hostage until you pay in full. DO NOT USE THIS BROKER FOR ANY MOVES!!!
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Reviews summary
Recommended based on user reviews
The move had several avoidable problems from beginning to end. There was a late arrival, unclear communication, and the work took considerably longer than expected. I spe ... Read More
901 reviews
Needed to move two motorcycles and some garage equipment. They have special secure trailers for vehicles. Everything was tied down really tight. The driver was communicat ... Read More
I run a small farm supply store, and we needed to transport a bunch of bulky seeders and tillers from an old warehouse to our new retail space. The movers they sent on Th ... Read More
I was impressed by how quickly and efficiently they handled my move. The team was organized, friendly, and careful with my belongings. The Andrew and his team really knew ... Read More
They handled my move from DE to NJ without making it complicated. Asked where I wanted boxes placed, which made unpacking easier. The process felt organized and simple. I ... Read More
We moved my grandparents to a smaller home, and the crew handled everything with care. They asked where to place each item and set up the main furniture first. The movers ... Read More
We moved from TX to SD, and it was a long-distance move. I expected delays, but everything went according to plan. They checked in during the trip and confirmed the arriv ... Read More
Our office move was stressful because of all the computers and cables. The team packed each monitor in padded boxes and kept cables in labeled bags. They separated items ... Read More
The team helped me move my grandmother’s piano into her new house. Brandon directed carefully, and the movers worked together without rushing. The piano was placed exac ... Read More
The team from United Express Moving & Storage arrived early and walked me through what they planned to do. I had several delicate items that needed attention, and they ha ... Read More
While I was moving out of a place I shared with a friend, I knew sorting our things would be the hardest part. I didn’t want anything mixed up by mistake. So the team w ... Read More
United Express Moving & Storage is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, United Express Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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