Trust me this company is terrible !!
The move started off okay, but it quickly became obvious the crew lacked experience. They bumped walls, scratched my dining table, and worked so slowly that I had to help move boxes myself.
Moving company in Palm Beach Gardens, FL
The move started off okay, but it quickly became obvious the crew lacked experience. They bumped walls, scratched my dining table, and worked so slowly that I had to help move boxes myself.
This company went above and beyond to move my baby grand piano. They had dollies, warm blankets, and a well-planned descent down the narrow passageway. Because of their careful speed, they did not damage the walls or the piano. I had never seen such attention to detail in my previous moves. It stayed in tune when we moved it!
We had to relocate our craft brewery, which meant transporting stainless-steel fermenters, wooden barrels, and countless boxes of bottles. These folks showed up with a game plan: they carried the fermenters using wide straps, ensuring no dents or scratches. My wooden barrels were padded around the rims, so no staves loosened during the drive. Plus, they allowed us to ride along and keep an eye on how the truck was packed. By the time we got to our new facility, the crew was already unloading the gear where I wanted it placed. They sure saved me a ton of stress.
I had to move out of my place within a week due to a new job offer in another city. I was overwhelmed, but United Express Moving & Storage experts stepped in and made everything happen. They packed my apartment in just a few hours, took care of all the heavy lifting, and even arranged my boxes in a way that made unpacking much easier. I was able to focus on starting my new job without worrying about the move. I am very thankful!
United Express Moving & Storage gave very deceptive cost quotes throughout the process. Their final cost was 40% higher (final $2,500 vs original $1,500) than the original estimate while the number of items actually moved only had 2 additional items vs the original estimate. Both the sales rep (who provided the initial estimate) and the Quality Control person (who finalized items to be moved), made huge misrepresentations and extremely underestimated the cubic footage and cost. And they do NOT offer any compromise, such as reducing my final cost, even a token amount. And they hold your furniture hostage until you pay in full. DO NOT USE THIS BROKER FOR ANY MOVES!!!
I had a storage unit that needed to be emptied and combined with items from my apartment for a move into a new home. I was worried something would get left behind, but the movers had a list, double-checked everything with me, and made sure nothing slipped through the cracks. Super organized!
I had thought that I would have at least one broken piece after I moved, but thankfully everything made it to me in good condition. I had lots of friends recommend United Express Moving And Storage movers to me, and I can see why. They wrapped up my glass dining table and I was amazed that nothing happened to it during the journey. They were careful with my delicate objects and checked to make sure everything was in order before they set off.
I’m pretty sure all the other reviews are fake. This has been the absolute worst experience. They told me everything i wanted to hear to get my money then all hell broke loose - I was told if my belongings were picked up by a certain date - it would be delivered by a certain date…however once the date passed it’s “the contract says 30 days” 30 DAYS TO DRIVE 800 miles is crazy! please avoid this money hungry business. They also don’t tell you - you are only paying for sq ft of a truck and not entire truck so you “$1200-1700” rate will go up to $3k! HATE THIS COMPANY SO BAD
The movers arrived well after the scheduled time, and there was very little communication beforehand. This caused a major delay in my plans for the day. The loading itself was also quite slow. Overall, I found the experience disappointing.
Very disappointing experience with this moving company. The staff was unprofessional and the service was not satisfactory. Communication and organization could have been much better. I would not recommend them based on my experience.
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Reviews summary
Recommended based on user reviews
I had items that were delicate and I didn't want to move them, but this team took extra care with them. They took special care with the padding, treated it in the most de ... Read More
901 reviews
I’m pretty sure all the other reviews are fake. This has been the absolute worst experience. They told me everything i wanted to hear to get my money then all hell brok ... Read More
We had an incredible team! All my furniture was unpacked and put together nearly instantly by the movers. Relieved, I didn’t have to handle everything myself. I feel ve ... Read More
This moving company is incredible! The group was so friendly, we were essentially hanging out with family, while getting the work done. They packed systematically and not ... Read More
Moving across the city with lots of bulky furniture seemed overwhelming, but the movers from United Express Moving & Storage made it look easy. They worked methodically a ... Read More
My movers demonstrated a lot of dedication when working on my move. Throughout the day, they did their best to take care of my furniture and boxes and position them as I ... Read More
This company went above and beyond to move my baby grand piano. They had dollies, warm blankets, and a well-planned descent down the narrow passageway. Because of their c ... Read More
I had a storage unit that needed to be emptied and combined with items from my apartment for a move into a new home. I was worried something would get left behind, but th ... Read More
I had to move out of my place within a week due to a new job offer in another city. I was overwhelmed, but United Express Moving & Storage experts stepped in and made eve ... Read More
I was coordinating a long-distance move, and I couldn’t be there in person. These movers handled everything remotely, sent updates regularly, and delivered my things in ... Read More
We had to relocate our craft brewery, which meant transporting stainless-steel fermenters, wooden barrels, and countless boxes of bottles. These folks showed up with a ga ... Read More
United Express Moving & Storage is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, United Express Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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