Moving company in Fort Smith, AR
Driver's were both great, but that was all. UPack said my 3 bedroom house weighed under 3,000 pounds. This was a military move. I moved over 1,000 between 2 cars, so there is no way a full 3 bedroom house with 2 sectionals, clothes, tools, garden equipment, dog crates, king and full bed, 2 dressers, etc weighed under 3,000.
I recently used UPack for a relo cube to get things from a storage unit in FL to my home in CA. Every single step was flawless. Great customer service from making the reservation, to the guy that delivered the cube, to the pickup location. I had an unfortunate attempt at reserving for less money with a different business but UPack should definitely show them how things should be done. In the end, it was worth the cost due to the reliability. I couldn't be happier with my experience and I would absolutely recommend and use again if needed.
From my first interaction, I knew I was in good hands. The staff explained everything clearly, remained patient, and followed through on every promise they made. The entire process was smooth and well managed. Highly recommended.
I recently moved from California to Texas. I researched every possible way of moving my 1 bedroom apartment, my two cats, varied houseplants, my car and myself to our new home. After reading horror stories about lost and broken items or moving companies who demanded more money before they delivered your belongings, I was pretty concerned. I found U-Pack and saw wonderful reviews. I'm so so glad I chose them. The customer service reps and the guys who dropped off and picked up the relocation cube were friendly, helpful, and professional. I had to change my plans several times (different dates, switch from part of a big truck to a cube, etc) and they were always very accommodating. When they took the cube away, I felt confident that my belongings were safe and would reach me in Texas. When it arrived, the cube was locked securely, just the way I left it. Things shifted in transit but nothing was broken!! How amazing is that? I will recommend these folks to EVERYONE I KNOW and will definitely use them when I move again.
It is rare to find a company that genuinely cares about its customers. The team remained patient, answered every question, and made sure everything went smoothly. Their positive attitude and commitment to quality were evident throughout the experience. I highly recommend them.
The employees that we encountered from Jordan M. in Arkansas when we first inquired about U-Pack, to John and Phil and both drivers in Londonderry NH, to Chris and Lynn in Kinston NC were kind, efficient and wonderful to work with to make this long distance move. Our items all arrived in the condition that we packed them in. We also received several inches of snow while the trailer was in our driveway. John at ABF freight in Londonderry NH had the snow removed from the top of the trailer expeditiously so that our time line could stay on schedule. The communication is excellent with U-Pack employees and that removed a great deal of the stress that accompanies any move. The price of our long distance move with U-Pack was half of the other major moving options. We highly recommend U-pack/ABF freight company based on our experience. Thank you to all of the wonderful employees that we had the privilege of working with on our move from NH to NC.
I will recommend UPack to everyone. They told me the price and how it would work. It cost exactly what they quoted, nothing extra added and they delivered the truck and picked up when they said they would. I asked for an extra day to load because it poured for two days and they allowed me the day with no charge. Everyone I talked to through the process were very friendly and explained everything so I could understand it. The delivery Drivers were friendly and put the truck exactly where I wanted it. Explained how everything worked with the ramp and the divider doors. I can not say enough good things about the service/experience with Upack.
I used U-Pack for a cross-country move from NYC to WA and they made everything so easy! Their communications were clear, there were no hidden fees, I was able to track my things as the moving truck made its way across the country so I always knew where my stuff was. From the phone staff to the forklift driver who carried my relocube up a steep hill to its final destination, everyone was professional, accommodating, and communicative. If only all businesses could be like this. 100% recommend.
We moved the contents of a 10’x10’ storage unit from Tucson, AZ to Columbus, OH. The month prior we contacted several brokers and movers and it was a very unpleasant experience. Prices were all higher than what we ultimately paid for U-Pack (granted the others included packing and loading); information was misleading (i.e. some movers were actually brokers); price points were confusing and not firm; reviews were often terrifying, etc. Looked at UHaul, Pods and U-Pack and settled on U-Pack. The experience was as close to perfect as I think you can get in this area. The trailer arrived on time in Tucson, we loaded and secured our stuff, we needed less space then we thought and the price was lowered to reflect this, the trailer was picked up and transported to our new storage unit in Columbus, the shipment arrived in good condition and we unloaded it, the trailer was picked up. Throughout the process the shipment progress was monitored online and we interacted with U-Pack to schedule and confirm dates. Service staff were always helpful and pleasant to work with. This was a very positive experience.
I've used U-Pack Relocubes twice for long distance moves. U-Pack customer service is great - you can always reach someone on the phone and they follow up with email and texts. My Relocubes were always delivered exactly when promised and the drivers were professional. Pickup was prompt, transport faster than promised, and delivery equally as prompt. Remember you pack your Relocubes - they're going to get moved around and moved on a truck. Ensuring adequate padding and properly loading the Relocube will help protect your belongings .
At My Good Movers, we believe peace of mind starts with verified credentials. U Pack holds all required registrations to legally operate both local and interstate moves.
Office working hours
No working hours are available for this company.
| Mon Monday Today | N/A |
| Tue Tuesday | N/A |
| Wed Wednesday | N/A |
| Thu Thursday | N/A |
| Fri Friday | N/A |
| Sat Saturday | N/A |
| Sun Sunday | N/A |
Reviews summary
Recommended based on user reviews
I had an excellent overall experience with this company. The staff was professional, approachable, and committed to providing quality service. Everything was completed on ... Read More
18 reviews
We moved the contents of a 10’x10’ storage unit from Tucson, AZ to Columbus, OH. The month prior we contacted several brokers and movers and it was a very unpleasant ... Read More
The employees that we encountered from Jordan M. in Arkansas when we first inquired about U-Pack, to John and Phil and both drivers in Londonderry NH, to Chris and Lynn i ... Read More
I've used U-Pack Relocubes twice for long distance moves. U-Pack customer service is great - you can always reach someone on the phone and they follow up with email an ... Read More
I recently used UPack for a relo cube to get things from a storage unit in FL to my home in CA. Every single step was flawless. Great customer service from making the res ... Read More
ABF/U Pack is an absolutely wonderful moving company. This was the third time I've had them move us and each time they have done an exceptional job. Each and every person ... Read More
Recently used UPack and ordered a 30’ freight trailer. Definitely the way to go if have a long distance or big move coming up. Trailer was great! Huge! UPack dropped it ... Read More
Long distance moves are exhausting and hard and expensive. Upack (using abf freight) was very easy to work with, very accommodating. They delivered when they said, driver ... Read More
Moved from Florida to Texas. U-Pack drivers were so much more accommodative on where/when container were dropped off / picked up than the other companies I’ve used. C ... Read More
U Pack is a fully licensed and insured moving company with a strong presence across Arkansas, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, U Pack actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Free estimate from licensed interstate movers or call our support team anytime.
