Jul 31, 2026
It was a wonderful experience, and I am so happy!
It was quite an exciting moment moving into our first house, but I was concerned we might damage our new furniture. The movers also had to take their time to protect all items before loading them into the truck. It was all there, all in good order, and clean! It was a wonderful experience, and I am so happy!
Oct 27, 2026
Most Seamless Moving Process.
We contacted these moving companies for a moving session that was scheduled as a weekend transfer to a new home that is situated around 20 miles away. They came on time and did a lot of work throughout the day. They asked me where I wanted things in the rooms which was helpful as unpacking was much easier. I highly recommend them to all!
Nov 03, 2026
Very Smooth Transition!
It was really helpful to have a door to door moving service as it saved me a lot of work. My movers organized my belongings when they picked them up, transported and delivered them. They transmitted effectively and ensured that all was delivered to the destination safely. It was an easy and comfortable moving experience.
Aug 05, 2026
Every aspect of the event's planning and execution went smoothly.
Throughout the relocation, the movers were really kind and polite. They worked swiftly and effectively without being bogged down, according to my instructions, and carefully handled each package. Every aspect of the event's planning and execution went smoothly.
Oct 29, 2026
Trustpoint Moving Group — be careful, and get everything in writing
I signed a binding estimate on October 2 for $1,947.64, for a Thursday/Friday, October 29–30 pickup from Seattle to Henderson, NV. On October 9, Ben agreed in writing to change my date to Friday, October 30th, and said, "That will not be a problem, I will get it done." I also told him I was not available on October 29 until after 11:30 AM. Instead, the movers came Thursday, October 29, between 8 and 11 AM. On October 28, $300 was charged to my card on top of the binding estimate, with no written explanation of what it was for. When I asked, customer service talked about a 48-hour pickup window. I checked my signed paperwork — it says Thursday/Friday, October 29–30, and a 72-hour cancellation window. It does not say a 48-hour pickup window. Customer service really was no help at all and seemed very agitated to help me. Although I will say that she did not have access to the 2 people that I had been in contact with earlier. They so conveniently are out of the country and the other one is also "out of office," leaving everything to the lady at customer service. Very poor chain of command. Also, giving quotes with just pictures is probably not a good idea. Trustpoint is a broker, not the carrier. The carrier that actually picked up my things is a separate company, and the bill of lading I signed at pickup was for $2,247.64, not $1,947.64. The $300 was added to the binding estimate fee, from $750.63 to $1,050.63, even though the volume stayed the same at 300 cubic feet. The remaining $1,077.94 is now due to the carrier at delivery, not to Trustpoint. Another big thing they failed to tell me: exactly where my belongings were going to be kept once they reached Henderson. When I dealt with the movers this morning, they were looking at me like I was crazy, and I tried to explain to them that nobody told me anything. All they told me was that it was going to one of their warehouses, so I was assuming it was one of TrustPoint's — but it was not. My warning to others: do not assume the price you sign, the date you agree to in messages, or the company you are dealing with will stay the same on pickup day. Get any price change and any date change in a revised, signed estimate before pickup day, and ask in writing who you will actually pay at delivery.
Oct 30, 2026
Delightful experience.
We moved on a very hot day. The team was determined in the heat, focused and went the distance, without shortcuts. We applaud them!
Jul 31, 2026
We will definitely use them again!
Couldn’t have asked for a better experience! It was my sister's place and my home, and I had to move 25 packed boxes and 2 large mirrors. The movers used a compact truck, loaded it in less than an hour, and brought blankets, even though it was a short drive. All came over safely!
Aug 03, 2026
Kudos to them!
I did have a complicated move with several stops, but this moving company did a wonderful job. They sent their movers, who were patient and careful throughout. All materials were received very well and in a timely manner. Kudos to them!
Aug 06, 2026
Excellence from Start to Finish.
From loading to unloading, the team stayed professional and focused. Large furniture was protected during transport, and everything arrived in the same condition it left.
Nov 02, 2026
Faultless service!
They walked the parents through step by step, responded to all their questions and handled each box very carefully. The whole exchange was individualized and respectful. My parents are just talking about how wonderful it was!