Nov 03, 2026
Very Smooth Transition!
It was really helpful to have a door to door moving service as it saved me a lot of work. My movers organized my belongings when they picked them up, transported and delivered them. They transmitted effectively and ensured that all was delivered to the destination safely. It was an easy and comfortable moving experience.
Oct 26, 2026
Exceeded our expectations.
Leaving a home after decades of life can be very emotional. It was a very respectful and patient team at the Trustpoint Moving Group. They helped to make a hectic day more bearable with their calm demeanor.
Aug 12, 2026
All received was in good order.
All team members were knowledgeable and courteous. They were patient and thorough with fragile or delicate items, yet they continued to work at a quick pace. All received was in good order.
Nov 02, 2026
Faultless service!
They walked the parents through step by step, responded to all their questions and handled each box very carefully. The whole exchange was individualized and respectful. My parents are just talking about how wonderful it was!
Aug 17, 2026
Highly recommended.
It was very scary to be travelling from the other side of the country, but they assured me of safety at every stop. Highly recommended.
Oct 27, 2026
Most Seamless Moving Process.
We contacted these moving companies for a moving session that was scheduled as a weekend transfer to a new home that is situated around 20 miles away. They came on time and did a lot of work throughout the day. They asked me where I wanted things in the rooms which was helpful as unpacking was much easier. I highly recommend them to all!
Nov 04, 2026
Moving Made Easy.
I wanted something easy to move furniture and the everyday items I had around the house. The procedure of arranging it was simple and I truly appreciated having a service that could take care of various items. This was a handy option for me to move to.
Oct 29, 2026
Trustpoint Moving Group — be careful, and get everything in writing
I signed a binding estimate on October 2 for $1,947.64, for a Thursday/Friday, October 29–30 pickup from Seattle to Henderson, NV. On October 9, Ben agreed in writing to change my date to Friday, October 30th, and said, "That will not be a problem, I will get it done." I also told him I was not available on October 29 until after 11:30 AM. Instead, the movers came Thursday, October 29, between 8 and 11 AM. On October 28, $300 was charged to my card on top of the binding estimate, with no written explanation of what it was for. When I asked, customer service talked about a 48-hour pickup window. I checked my signed paperwork — it says Thursday/Friday, October 29–30, and a 72-hour cancellation window. It does not say a 48-hour pickup window. Customer service really was no help at all and seemed very agitated to help me. Although I will say that she did not have access to the 2 people that I had been in contact with earlier. They so conveniently are out of the country and the other one is also "out of office," leaving everything to the lady at customer service. Very poor chain of command. Also, giving quotes with just pictures is probably not a good idea. Trustpoint is a broker, not the carrier. The carrier that actually picked up my things is a separate company, and the bill of lading I signed at pickup was for $2,247.64, not $1,947.64. The $300 was added to the binding estimate fee, from $750.63 to $1,050.63, even though the volume stayed the same at 300 cubic feet. The remaining $1,077.94 is now due to the carrier at delivery, not to Trustpoint. Another big thing they failed to tell me: exactly where my belongings were going to be kept once they reached Henderson. When I dealt with the movers this morning, they were looking at me like I was crazy, and I tried to explain to them that nobody told me anything. All they told me was that it was going to one of their warehouses, so I was assuming it was one of TrustPoint's — but it was not. My warning to others: do not assume the price you sign, the date you agree to in messages, or the company you are dealing with will stay the same on pickup day. Get any price change and any date change in a revised, signed estimate before pickup day, and ask in writing who you will actually pay at delivery.
Oct 23, 2026
Exceeded our expectations.
Our home move was done by Trustpoint Moving Group, and it was even better than we expected. The movers were careful with stairs, they took care of our furniture and we didn't have anything left behind. The entire process seemed to be very well organized.
Aug 07, 2026
I would definitely use them again!
I had to book the move on short notice as another company canceled the night before. I panicked, and all of a sudden, I saw an ad for this moving company that claimed to accommodate customers on short notice. These guys were ready to work out within 24 hours. They were early, equipped appropriately, and it somehow felt like they had been planned for weeks in advance. I would definitely use them again!