Delightful experience.
We moved on a very hot day. The team was determined in the heat, focused and went the distance, without shortcuts. We applaud them!
Moving company in Boca Raton, FL
We moved on a very hot day. The team was determined in the heat, focused and went the distance, without shortcuts. We applaud them!
Couldn’t have asked for a better experience! It was my sister's place and my home, and I had to move 25 packed boxes and 2 large mirrors. The movers used a compact truck, loaded it in less than an hour, and brought blankets, even though it was a short drive. All came over safely!
I did have a complicated move with several stops, but this moving company did a wonderful job. They sent their movers, who were patient and careful throughout. All materials were received very well and in a timely manner. Kudos to them!
I wanted something easy to move furniture and the everyday items I had around the house. The procedure of arranging it was simple and I truly appreciated having a service that could take care of various items. This was a handy option for me to move to.
The team arrived ready to work and maintained a professional attitude throughout the move. They handled heavy items carefully and kept the process running smoothly from beginning to end.
We contacted these moving companies for a moving session that was scheduled as a weekend transfer to a new home that is situated around 20 miles away. They came on time and did a lot of work throughout the day. They asked me where I wanted things in the rooms which was helpful as unpacking was much easier. I highly recommend them to all!
It was quite an exciting moment moving into our first house, but I was concerned we might damage our new furniture. The movers also had to take their time to protect all items before loading them into the truck. It was all there, all in good order, and clean! It was a wonderful experience, and I am so happy!
They walked the parents through step by step, responded to all their questions and handled each box very carefully. The whole exchange was individualized and respectful. My parents are just talking about how wonderful it was!
I signed a binding estimate on October 2 for $1,947.64, for a Thursday/Friday, October 29–30 pickup from Seattle to Henderson, NV. On October 9, Ben agreed in writing to change my date to Friday, October 30th, and said, "That will not be a problem, I will get it done." I also told him I was not available on October 29 until after 11:30 AM. Instead, the movers came Thursday, October 29, between 8 and 11 AM. On October 28, $300 was charged to my card on top of the binding estimate, with no written explanation of what it was for. When I asked, customer service talked about a 48-hour pickup window. I checked my signed paperwork — it says Thursday/Friday, October 29–30, and a 72-hour cancellation window. It does not say a 48-hour pickup window. Customer service really was no help at all and seemed very agitated to help me. Although I will say that she did not have access to the 2 people that I had been in contact with earlier. They so conveniently are out of the country and the other one is also "out of office," leaving everything to the lady at customer service. Very poor chain of command. Also, giving quotes with just pictures is probably not a good idea. Trustpoint is a broker, not the carrier. The carrier that actually picked up my things is a separate company, and the bill of lading I signed at pickup was for $2,247.64, not $1,947.64. The $300 was added to the binding estimate fee, from $750.63 to $1,050.63, even though the volume stayed the same at 300 cubic feet. The remaining $1,077.94 is now due to the carrier at delivery, not to Trustpoint. Another big thing they failed to tell me: exactly where my belongings were going to be kept once they reached Henderson. When I dealt with the movers this morning, they were looking at me like I was crazy, and I tried to explain to them that nobody told me anything. All they told me was that it was going to one of their warehouses, so I was assuming it was one of TrustPoint's — but it was not. My warning to others: do not assume the price you sign, the date you agree to in messages, or the company you are dealing with will stay the same on pickup day. Get any price change and any date change in a revised, signed estimate before pickup day, and ask in writing who you will actually pay at delivery.
It was really helpful to have a door to door moving service as it saved me a lot of work. My movers organized my belongings when they picked them up, transported and delivered them. They transmitted effectively and ensured that all was delivered to the destination safely. It was an easy and comfortable moving experience.
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Reviews summary
Recommended based on user reviews
We moved on a very hot day. The team was determined in the heat, focused and went the distance, without shortcuts. We applaud them!
64 reviews
The homeowners underestimated how many belongings they had, so the packing process took longer than anticipated. Better preparation would have made the move more efficien ... Read More
From loading to unloading, the team stayed professional and focused. Large furniture was protected during transport, and everything arrived in the same condition it left. ... Read More
This was an interstate move, and I had a very short time to get it done due to a new lease starting. They planned it very carefully and arrived on time at the drop-off. I ... Read More
Throughout the relocation, the movers were really kind and polite. They worked swiftly and effectively without being bogged down, according to my instructions, and carefu ... Read More
I moved for work. I had some concerns about the timing, but these movers arrived on time. They did the job quickly, yet they made sure everything was neatly wrapped. Noth ... Read More
I had a big task ahead of me when I moved my little business, but the team completed it flawlessly. They made sure there was no loss or damage while carefully packing all ... Read More
I did have a complicated move with several stops, but this moving company did a wonderful job. They sent their movers, who were patient and careful throughout. All materi ... Read More
The team arrived ready to work and maintained a professional attitude throughout the move. They handled heavy items carefully and kept the process running smoothly from b ... Read More
Couldn’t have asked for a better experience! It was my sister's place and my home, and I had to move 25 packed boxes and 2 large mirrors. The movers used a compact truc ... Read More
It was quite an exciting moment moving into our first house, but I was concerned we might damage our new furniture. The movers also had to take their time to protect all ... Read More
Trustpoint Moving Group is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Trustpoint Moving Group actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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