Moving company in Boca Raton, FL
It was really helpful to have a door to door moving service as it saved me a lot of work. My movers organized my belongings when they picked them up, transported and delivered them. They transmitted effectively and ensured that all was delivered to the destination safely. It was an easy and comfortable moving experience.
I wanted something easy to move furniture and the everyday items I had around the house. The procedure of arranging it was simple and I truly appreciated having a service that could take care of various items. This was a handy option for me to move to.
I signed a binding estimate on October 2 for $1,947.64, for a Thursday/Friday, October 29–30 pickup from Seattle to Henderson, NV. On October 9, Ben agreed in writing to change my date to Friday, October 30th, and said, "That will not be a problem, I will get it done." I also told him I was not available on October 29 until after 11:30 AM. Instead, the movers came Thursday, October 29, between 8 and 11 AM. On October 28, $300 was charged to my card on top of the binding estimate, with no written explanation of what it was for. When I asked, customer service talked about a 48-hour pickup window. I checked my signed paperwork — it says Thursday/Friday, October 29–30, and a 72-hour cancellation window. It does not say a 48-hour pickup window. Customer service really was no help at all and seemed very agitated to help me. Although I will say that she did not have access to the 2 people that I had been in contact with earlier. They so conveniently are out of the country and the other one is also "out of office," leaving everything to the lady at customer service. Very poor chain of command. Also, giving quotes with just pictures is probably not a good idea. Trustpoint is a broker, not the carrier. The carrier that actually picked up my things is a separate company, and the bill of lading I signed at pickup was for $2,247.64, not $1,947.64. The $300 was added to the binding estimate fee, from $750.63 to $1,050.63, even though the volume stayed the same at 300 cubic feet. The remaining $1,077.94 is now due to the carrier at delivery, not to Trustpoint. Another big thing they failed to tell me: exactly where my belongings were going to be kept once they reached Henderson. When I dealt with the movers this morning, they were looking at me like I was crazy, and I tried to explain to them that nobody told me anything. All they told me was that it was going to one of their warehouses, so I was assuming it was one of TrustPoint's — but it was not. My warning to others: do not assume the price you sign, the date you agree to in messages, or the company you are dealing with will stay the same on pickup day. Get any price change and any date change in a revised, signed estimate before pickup day, and ask in writing who you will actually pay at delivery.
Time of move was planned at 7 AM, we booked Trustpoint Moving Group. The team was prepared and ready to get started when they arrived. It wasn't quite as stressful as we thought to move from NV to SC, particularly with all the household goods.
Leaving a home after decades of life can be very emotional. It was a very respectful and patient team at the Trustpoint Moving Group. They helped to make a hectic day more bearable with their calm demeanor.
We had a lot of stuff in our house when we were moving into our new house. Fortunately, the movers at this company were quick to be patient, prepared everything with great care and even covered the trucks with protective barriers for extra security. They made the delivery the very next day and even unloaded it in their new place, in their rooms. The service was just wonderful!
I was worried about moving my big TV and glass coffee table. The movers wrapped both with thick padding and taped the edges. They loaded them gently into the truck and unpacked everything just as carefully.
The crew handled the household move with patience and attention to detail. They secured the furniture before loading and treated the boxes carefully throughout the journey. After arriving, they placed the items where they belonged. The whole process was straightforward and professional.
They walked the parents through step by step, responded to all their questions and handled each box very carefully. The whole exchange was individualized and respectful. My parents are just talking about how wonderful it was!
The crew worked together effectively during every stage of the home move. They protected the furniture before transportation and were careful with delicate belongings. Loading was completed systematically, and unloading was just as organized. Everything was placed according to the plan. The whole process was handled professionally.
At My Good Movers, we believe peace of mind starts with verified credentials. Trustpoint Moving Group holds all required registrations to legally operate both local and interstate moves.
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Reviews summary
Recommended based on user reviews
We contacted these moving companies for a moving session that was scheduled as a weekend transfer to a new home that is situated around 20 miles away. They came on time a ... Read More
64 reviews
The relocation was handled with patience and good planning. The movers protected the furniture, organized the boxes, and worked efficiently during loading and delivery. E ... Read More
We had a lot of stuff in our house when we were moving into our new house. Fortunately, the movers at this company were quick to be patient, prepared everything with grea ... Read More
The crew handled the household move with professionalism and patience. They protected the furniture, kept the boxes organized, and worked efficiently throughout the day. ... Read More
I was quite surprised and overwhelmed when I moved from an old apartment to a new house, because it was a big life change. But the first call till the last box was unload ... Read More
The crew worked together effectively during every stage of the home move. They protected the furniture before transportation and were careful with delicate belongings. Lo ... Read More
I was worried about moving my big TV and glass coffee table. The movers wrapped both with thick padding and taped the edges. They loaded them gently into the truck and un ... Read More
The movers stayed focused and professional throughout the day. They wrapped the furniture and handled the household boxes with care. The loading and unloading were both c ... Read More
The crew handled the household move with patience and attention to detail. They secured the furniture before loading and treated the boxes carefully throughout the journe ... Read More
Whether it was delicate crystal stemware in cell-divider boxes or a 300-pound home gym squat rack, all had arrived at our new home in good order. They placed heavy steel ... Read More
It was hard to park close to our former home, and the truck had to park even further away than we thought it would. The team was professional and moved boxes around using ... Read More
Trustpoint Moving Group is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Trustpoint Moving Group actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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