Aug 09, 2025
Proficient Movers
I was relocating my home gym treadmill, weights, and one of those huge resistance machines that barely fit through a door. The movers came prepared with tools, wrapped the equipment carefully, and even helped break one piece down so it would fit. Everything arrived in perfect shape, and they didn’t leave until it was reassembled. Their attention to detail honestly exceeded my expectations.
May 06, 2025
A Stress-Free Move with Outstanding Service
Easily the best relocation experience we’ve had in a while! Their moving team respected our home and our time. They showed up on the dot, brought all necessary packing supplies, laid mats in the hallway, and checked in multiple times to ensure we were satisfied. We wouldn’t think twice about hiring them again!
Jul 09, 2025
We wish you all the very best!
I had an extremely limited window between work meetings. The crew showed up exactly on time, loaded everything in under 3 hours, and had it delivered safely. They have my highest recommendation!
Aug 17, 2024
Highly recommended!!
Regal Van Lines These movers were top-notch. They showed up on time, worked hard, and made sure everything arrived safely. highly recommended!!
Mar 28, 2025
They made my move stress-free and seamless
The whole moving process went by pretty smoothly, thanks to Jack and the team. James was cool about checking the room layouts before they started shifting things around. They carefully loaded up the truck, ensuring there were no loose items to rattle. They took their time with the heavier items and made sure everything was balanced out. When we arrived, Joseph had already figured out the best spots for the furniture, saving us from figuring it out ourselves. It felt like a team that knew what they were doing.
Jun 17, 2025
FLAWLESSLY!!
I had to move my king-sized bed and a hefty dining table that were too large for me to handle alone, even though I was only moving a few streets away. The movers arrived with a large truck and all the necessary equipment to transport everything safely. They carefully covered the furniture with plastic wrap and blankets. They assisted me with a few small items I forgot. They ensured that the furniture was arranged exactly where I wanted it in my new house and finished everything in just a few hours. The process went really well!
Dec 29, 2024
Regal Van Lines = Bait and Switch
Choosing Regal Van Lines to move our belongings interstate was the absolute worst decision we have ever made. They are a Bait and Switch operation that lured us in with a very reasonable price at first ($5,612, based on a load volume estimate of 1,003 cubic feet (cf)). That was on 9/11/24. Seven days before the move, on 10/19/24, they conducted a “Quality Assurance” call, where they asked for exact dimensions of the 11 bookshelves, etc, and then raised the price to $10,761. Supposedly because the volume “IS going to be 1,600 cubic feet.” (Joe Sullivan, Regal Van Lines) Probably more. Probably more like 2,000 cf, or even 2,300 cf. But they would only charge us for a maximum of 1,600 cf. Unfortunately, they preyed upon the vulnerability of a 71 year old woman who wouldn’t know a cubic foot from an orangutan. And had her pay them an additional $3,000 deposit. I became aware of the severity of the gouge on the day of the move, at which point I called Regal and got involved. Joe Sullivan continued to insist that the load WOULD BE 1,600 cf. Probably more. Probably more like 2,400 cf (yes, his “probably” amount keeps going up). I had to ask him a half dozen times, “What if it isn’t? What if it’s less?” He told me the movers would show me the mark. That it WOULD BE 1,600 cf. It WOULD. But what if it’s not? “They will make adjustments” (Joe Sullivan) A few notes are in order at this point. One, no one at Regal ever mentioned that they are not an actual mover. They’re strictly a broker. Per the rules, they are required to tell us that. They didn’t. According to the rules, they’re supposed to do a physical inventory of the items to be moved, either by on site or virtual inspection. They did neither, just pulling 1,003 cf and then 1,600 cf numbers out of thin air. Buried deep in their contract is a statement to the effect that we waived this inspection. That was news to us when we finally did see it, post move. (Yes, we really really should have read every word of that contract BEFORE the move, but we thought we were dealing with a reputable company. Their contract has a couple of other interesting conditions, one of which is that I’m not allowed to disparage them on social media or review websites. I’m really going to be in trouble now.) Based on Joe’s promise that they would make adjustments if the load was less than 1,600 cf, I allowed the move to proceed. Back to the trucks Regal doesn’t have. What actually showed up at our door was two Russians in a rented Penske box truck. Fortunately, one of them did speak halfway decent English. (note: ironically, these two gentlemen from KUAT Moving in California were the only good guys in this whole adventure. And they’re actually from Kazakhstan, not Russia. They get a total 5 star rating for their role) As for where the 1,600 cf line in the truck was, they couldn’t say. However, a quick online review of the specs of a 26’ Penske rental box truck, shows that the total capacity of that truck is 1,700 cf. When all of our stuff was loaded, the truck was less than 1/3 full. So our load was less than 600 cf. Not 1,003. Not 1,600. Definitely not 2,300 or 2,400, which I guess is a good thing, else they would’ve needed another truck. We are filing complaints with the Federal Motor Carrier Safety Administration, the BBB (where they are NOT accredited. See their reviews on that site for many more stories like ours), and every online review site I can find. One last note on Regal. On their website, they claim that on Yelp, they get 4.4 stars (out of five) based on 67 reviews. When I looked them up on Yelp, there were 10 reviews with an average rating of 1.2 stars (which is 9 one star reviews, with stories just like mine and one 3 star review. The 3 star reviewer wrote, “I wrote a review. I went to court. We have come to an agreement. Please take down my review.”
Sep 19, 2024
Highly recommended!
Outstanding Moving Crew! What a relief it was to have such a capable team handle my move. They were polite, punctual, and took all the stress out of the day. Highly recommended!
Apr 03, 2025
It was a relief that all went so smoothly.
The 1st time I used Regal Van Lines, as a friend recommended them. Then I used them to move my son, and now I've used them to move my business. I would like to thank the guys for working over the weekend to get everything ready for business on Tuesday. Brilliant service once again.
Feb 13, 2025
Faultless service!
I was moving out of my college dorm into my first apartment, and I didn’t have much stuff—just a mini fridge, a futon, some books, and a few suitcases. But Regal Van Lines still treated my move like it was important. The team gave me tips on packing efficiently, helped me load a few last-minute things, and secured my bike on the truck without an extra charge. Moving is stressful when you’re a student, but Regal Van Lines made it a breeze.
