Pure Relocation Services

Full four-bedroom house. What I cared about most was not getting hit with a surprise final price, because I've heard the horror stories. The estimator was thorough — wa ... Read More Full four-bedroom house. What I cared about most was not getting hit with a surprise final price, because I've heard the horror stories. The estimator was thorough — walked every room, counted the big furniture, asked about the attic and garage. The quote he gave held. Crew was professional, disassembled the beds and the big sectional, wrapped everything, and reassembled at the new place. Final price matched the estimate almost to the dollar. Honest operation.

I collect glass and have a few larger framed pieces, so the fragile handling was my whole concern here. I told them upfront and they came prepared — extra bubble wrap, ... Read More I collect glass and have a few larger framed pieces, so the fragile handling was my whole concern here. I told them upfront and they came prepared — extra bubble wrap, packing paper, custom-cut cardboard for the framed art. They wrapped each glass piece individually and packed them tight so nothing shifted. The glass dining table got blanketed and boxed on its edge the way it's supposed to be. Everything arrived in Richmond intact, every single piece. If you're moving anything breakable out of state, these are the people I'd trust with it.

Moving a family of four out of state is chaos no matter how you slice it. We had two kids underfoot, a dog that kept trying to escape, and a garage full of stuff we'd bee ... Read More Moving a family of four out of state is chaos no matter how you slice it. We had two kids underfoot, a dog that kept trying to escape, and a garage full of stuff we'd been meaning to sort for years. The crew rolled in and just took charge in the best way. They packed the kitchen and the fragile items for us, wardrobe boxes for the closets so we didn't have to fold everything, and they were careful about keeping the boxes organized by room. What I appreciated most was the communication — I got a call the morning of pickup with the arrival window, and another when the truck was a day out from Portland. Delivery came right on schedule. A couple of plastic bins cracked, nothing serious, and the final price was a bit higher than the estimate because we added the garage stuff last minute, which was on us, not them. Would recommend to any family doing a big cross-country haul.

My father is 81 and downsizing after decades in the same house, so this move carried a lot of weight for him emotionally. I was worried about how he'd handle strangers pa ... Read More My father is 81 and downsizing after decades in the same house, so this move carried a lot of weight for him emotionally. I was worried about how he'd handle strangers packing up his things. The team was patient in a way I didn't expect. They let him point out which antiques mattered most and took extra time wrapping his old grandfather clock and a few framed pieces. When they disassembled his bed frame they bagged and taped the hardware so nothing got lost, then reassembled it in Boise the same afternoon so he'd have somewhere to sleep. The lead checked in with him a couple of times just to make sure he was comfortable, not rushed. Price was fair for the distance and the amount of care involved. For anyone moving an older parent across state lines, this is the kind of crew you hope for.

We moved from Kansas City to Des Moines and added packing service for the kitchen and fragile items. That was the best decision we made. The crew used packing paper, bubb ... Read More We moved from Kansas City to Des Moines and added packing service for the kitchen and fragile items. That was the best decision we made. The crew used packing paper, bubble wrap, and sturdy boxes for dishes, glassware, and decorations. The movers wrapped the furniture and loaded everything carefully. Our dining table, bedroom set, couch, and TV all arrived safely. The labels made unpacking much easier. The move still took a lot of energy, but the packing help removed the worst part for us. I was pleased with the service and the communication.

We moved from Fargo to Sioux Falls and chose Pure Relocation Services because they gave a realistic delivery window. Pickup went smoothly, and the crew wrapped our furnit ... Read More We moved from Fargo to Sioux Falls and chose Pure Relocation Services because they gave a realistic delivery window. Pickup went smoothly, and the crew wrapped our furniture carefully. They handled a couch, beds, dressers, boxes, and a few fragile kitchen items. Delivery was a little later in the day than we wanted, but they called and kept us updated. Nothing was damaged, and the unloading was done carefully. One box of linens ended up in the wrong room, which was not a big deal. Overall, it was a good move with honest communication.

We had a tight schedule moving from Richmond to Washington, DC, so we booked full-service moving. The crew packed our kitchen, closets, office supplies, and fragile items ... Read More We had a tight schedule moving from Richmond to Washington, DC, so we booked full-service moving. The crew packed our kitchen, closets, office supplies, and fragile items. They brought all the materials and labeled the boxes by room. They wrapped the furniture, took apart the bed frames, and loaded everything carefully. Delivery was within the window, and the beds were reassembled at the new apartment. The final cost was a little higher because we added more packing than planned, but it was explained clearly. It was worth it for the time saved.

We moved from Little Rock to Tulsa and were behind on packing. The movers helped finish the kitchen, closets, and fragile items. They brought packing paper, bubble wrap, ... Read More We moved from Little Rock to Tulsa and were behind on packing. The movers helped finish the kitchen, closets, and fragile items. They brought packing paper, bubble wrap, tape, and wardrobe boxes. They labeled most boxes by room and wrapped the larger furniture before loading. The crew handled the couch, beds, dining table, and TV carefully. Delivery went smoothly, and nothing fragile was broken. The final price was slightly higher because of the added packing, but it was explained clearly. Without that help, we would not have been ready on time.

We moved from Boise to Spokane and wanted a company that would give us a realistic timeline. Pure Relocation Services did that. The pickup was smooth, and the crew wrappe ... Read More We moved from Boise to Spokane and wanted a company that would give us a realistic timeline. Pure Relocation Services did that. The pickup was smooth, and the crew wrapped our furniture carefully. Delivery was within the window, though later in the day than we hoped. The movers called ahead and kept us updated. Our dining table, mattress, couch, and boxes all arrived in good condition. One box of bathroom items ended up in the kitchen, but it was easy to find. I would rate the move as good overall, with only minor timing inconvenience.

We moved from Los Angeles to Las Vegas and had very little time to pack because of work. Pure Relocation Services handled the full-service move, including packing the kit ... Read More We moved from Los Angeles to Las Vegas and had very little time to pack because of work. Pure Relocation Services handled the full-service move, including packing the kitchen, closets, and fragile items. They brought wardrobe boxes, packing paper, bubble wrap, and plenty of tape. The movers wrapped the sectional, bedroom furniture, and TVs. They also disassembled and reassembled the beds. Delivery was within the window, and the unloading was organized. The final price was a little higher because we added some last-minute packing, but they explained it before doing the work. Overall, it was a big help.