Oct 16, 2025
The worst moving company
I hired this company for my move from Washington, D.C. to California, and it turned out to be one of the worst experiences I’ve ever had with a moving service. When I initially spoke to them over the phone, they provided an estimated quote that fit within my budget. However, after they packed my belongings, the price unexpectedly doubled with no clear explanation or updated documentation prior to charging me. Upon delivery in California, I was overcharged for a “flight of stairs” fee. The company’s own contract states that “12 steps = 1 flight.” The movers had to go up fewer than 12 steps, yet I was charged $75 for a full flight. When I attempted to point out this discrepancy, they refused to acknowledge it and demanded full payment before releasing my belongings. They also accepted my payment via Zelle only. Additionally, multiple items were damaged during the move — including furniture, trophies, clothing, and kitchenware. When I filed a claim, the company informed me that compensation was limited to $0.60 per pound, which is not a fair reflection of the damage caused. They eventually offered me only $60 in total, which I declined. Customer service has been extremely poor. There appears to be no direct phone support or supervisory contact. Only one person responds via email, and it took two months for them to reply to my written complaint. When they finally did, the representative was rude, dismissive, and unprofessional. This company doesn’t even have a legit website. This company engaged in misleading pricing, charged unjustified hidden fees, and failed to handle my property or my complaint with any professionalism. Do yourself a favor — stay away from this moving company and save your money, time, and sanity!
Feb 04, 2026
Consummate professionals
The elevator in my new apartment broke down right when we arrived, but Brett and his partner didn't skip a beat. They carried my sofa and dresser up three flights of stairs without any issues. I was so worried about how it would go, but they stayed positive the whole time.
Nov 04, 2025
Exceeded our expectations
We had a long-distance move, and I was worried about my plants. Movers kept them safe, even in the truck. That alone made it worth it for me.
Sep 09, 2025
DO NOT use Nationwide Moving Services…
DO NOT use Nationwide Moving Services under any circumstances. They lie, cheat, and scam people. They claim to be professional movers with uniforms and background checks — but that’s a total lie. They are just brokers who farm your move out to random third parties. The movers they sent were careless and damaged my walls, broke my bike, lamp, ruined my dresser, and pretty much broke most of my chine because they toss your boxes and furniture around with no regard — and then take zero responsibility. Too boot, I was up-charged twice for services I already paid for. No one answers the phone, no one calls back, and no one takes ownership. A total bait and switch operation. I honestly don’t know how this company sleeps at night, lying to people and taking their money. This was the most stressful, dishonest, and infuriating moving experience of my life.
Jan 05, 2026
They are cheap and highly suggested.
My move was stressful, and I didn’t know where to begin. The crew worked quickly, packed everything carefully, and made sure nothing was damaged. They were professional and efficient, and the whole move was completed much faster than I expected.
Apr 03, 2024
Beware!!! Not refunding deposit after cancellation
Beware beware beware, we were dealing with a senior moving consultant that stated he would be our point of contact from start to finish. We ended up cancelling the move same day verbally and figured we better follow it up with a paper trail the next day through email. Now a month later, we still have not received our $2918.92 back. They are giving us the run around and stating that they never received a cancellation email. We have opened a dispute with our credit union. Hopefully we won’t be defrauded out of this money. Horrible!!! Note to future movers. Look up their DOT number… if it says “broker” RUN! You want a Carrier!!!
Jun 03, 2024
We were grateful to have him in charge of our move.
The staff's ability to cater to clients was remarkable. They arrived at the location on time and were constantly considerate and loyal to our possessions. We appreciate their care for our belongings.
Sep 03, 2024
Problem Solver
When I needed a car quickly, Brett was the nicest, most helpful person I could have asked for. The job got done quickly and smoothly. I wholeheartedly endorse them.
May 14, 2025
extremely helpful and pleasant
Getting back to our hometown was not an easy task. Nationwide Moving Solutions LLC organized pickup and delivery in two states and they dispatched all things smoothly. This was a move so much less stressful thanks to their frequent updates. They’re real experts at long-distance moves!
Aug 01, 2025
Problem Solver
The movers were extremely careful and ensured that everything was wrapped and carried with great care. Even with some heavy furniture, they didn't scuff a single wall. They asked questions instead of guessing, which I appreciated. I could tell they cared about doing a good job.
