Apr 10, 2025
Unethical Broker Who Failed to Act on My Behalf
Nationwide Moving Solutions acted as the broker for my move from Arizona to Washington. They quoted me for 1,118 cu ft, but on moving day, the carrier they arranged (American Home Movers) inflated the volume to 1,900 cu ft—a nearly 70% increase—with no measurement, no markings, and no proof. I immediately contacted Paula at Nationwide to dispute the charge and was told they would follow up. They never did, in fact I had to initiate all contact to get any information or updates for the following 2 weeks. Nationwide claims in their contract that they “act on behalf of the customer in resolving disputes.” This is false. Despite my repeated calls and emails, they did nothing to intervene or advocate for me when the mover refused to verify cubic footage or remeasure. I ultimately paid $10,104.14, a 64% overcharge beyond my estimate, in violation of federal FMCSA rules (which cap overages on non-binding estimates at 110%). Nationwide failed to protect me as a consumer and instead enabled predatory, dishonest behavior. I’ve filed complaints with the FMCSA, BBB, FTC, CSI, and state Attorneys General. If you are considering Nationwide as a broker, do not trust them—they will not help you when it matters most.
Feb 28, 2025
Excellent job!!!
All of the packers did an excellent job and were easy to communicate with. Rich was a fantastic driver since he kept us updated of his whereabouts, arrival time and engaged in thoughtful conversation with us while we completed the necessary paperwork at the loading end. The crew that unloaded our shipment worked really hard and showed care for our goods.
Aug 18, 2025
Great Customers Services!
I handled a long-distance move from my hometown to a new city for work. I wasn't able to travel with the movers, so I had to trust that everything would make it in one piece. When I got to the new place, everything was labeled, wrapped, and intact. It felt like they took the job seriously, even without me being there during the drive.
Mar 13, 2026
Unsatisfied customer SERVICE
I've packed my most expensive dress clothes, a down sleeping bag, camping supplies, a computer power backup, and a desk in five boxes. But when they arrive everything was broken and damaged. Please don’t call them for any move.
May 29, 2025
Captivating Experience
It was amazing how well the moving process worked. The expert team of RICH made sure to pack my fine glassware safely and transferred them without problems to their new location. They are very precise in what they do.
Nov 01, 2023
Gratifying Experience
Today, Anthony and gentleman assisted us in moving some stuff. Despite the hot weather, they were on time, cheery, and extra careful with our belongings. We can't wait to put them back to work. We were very happy with our moving experience from start to finish.
Sep 09, 2025
DO NOT use Nationwide Moving Services…
DO NOT use Nationwide Moving Services under any circumstances. They lie, cheat, and scam people. They claim to be professional movers with uniforms and background checks — but that’s a total lie. They are just brokers who farm your move out to random third parties. The movers they sent were careless and damaged my walls, broke my bike, lamp, ruined my dresser, and pretty much broke most of my chine because they toss your boxes and furniture around with no regard — and then take zero responsibility. Too boot, I was up-charged twice for services I already paid for. No one answers the phone, no one calls back, and no one takes ownership. A total bait and switch operation. I honestly don’t know how this company sleeps at night, lying to people and taking their money. This was the most stressful, dishonest, and infuriating moving experience of my life.
Dec 10, 2025
Well organized!
For an early boat trip, I had to move paddles, coolers, and camping bundles from a shed near the waterline to the dock. The movers handled the long paddles with careful side-to-side steps and carried the coolers straight to the dock edge. Once everything was set down, loading the boat became a simple task.
Jul 25, 2025
I’m impressed beyond measure at the service I got!
Moving from my apartment to a bigger house had me feeling anxious at first, but the movers really helped. The crew packed everything quickly and made sure my electronics were safe. They worked fast but didn’t miss any details. Everything arrived in perfect shape. I’m really thankful for how easy they made the whole move.
Mar 28, 2025
Great Customers Services!
We loved working with them. Our moving men were incredibly professional, friendly, and thoughtful—they even went out of their way to reassemble furniture for our kids. They were efficient and careful with all of our furniture and mindful with walls/floors in both properties. Would absolutely work with them again and recommend this crew and company to anyone. Thanks again!
