Midland Van Lines

Midland van lines handled our move so well. Everything about these guys was just professional. It was very easy getting a quote. They showed up on time. They wasted no ti ... Read More Midland van lines handled our move so well. Everything about these guys was just professional. It was very easy getting a quote. They showed up on time. They wasted no time. It’s so hard finding movers who are efficient because most companies only hire novices. But these movers were very experienced. They finished packing and loading everything from my apartment in just 2 hours. The delivery was made on time and honestly, I have nothing to complain about. I’m giving these guys 5 stars.

IF I COULD GIVE ZERO STARS I WOULD. I write this review with a broken heart, disappointed, angry and appalled as the services I paid close to $10k was done with no r ... Read More IF I COULD GIVE ZERO STARS I WOULD. I write this review with a broken heart, disappointed, angry and appalled as the services I paid close to $10k was done with no regard for the well being of my items, I have never experienced a move so horrible. Many of my items were broken, A valuable painting gifted to me is missing along with several dresses (and a Moshions sweatshirt) made of african garms, my $3k beige couch is soiled, the floors and hardwood steps in my newly built home are deeply scratched, some of my tote bags have been damaged by water, and to make matters worse, I had to deal with an unprofessional moving company that gave me less than 24 hours notice regarding when she would be delivering my items. I also had to witness the lead mover argue with her team about payment and furniture assembly responsibilities. I filed an insurance claim as instructed and they had the audacity to offer me $75 for: A Broken Coffee table Broken bookshelves (2) Broken File cabinet Broken Massage chair Soiled Sofa Broken Lamps (2) Missing Box of african dresses and Moshions sweatshirt Missing Nelson Makamo Art piece Broken Candle Tray Broken Mug (2) Broken Vase Broken ceramic Heart art piece Broken Senegal wooden statues (2) Broken wooden Dresser draw Chipped wooden steps (4) Broken William Sonoma large plates (4) Broken plates Medium (2) Broken William Sonoma small plates (3) Broken Wine Glasses (6) Broken Tiffany Champagne flutes (2) Broken Bowls (3) Soiled tote bags from water damage 1 Red Coach bag, 1 tweed beach bag Missing paper towel (costco pack), Broom/dustpan and clorox wipes (Costco). STAY AWAY, DO NOT GIVE THEM YOUR BUSINESS!!!!

Relocating is such hard work. There is always too much to pack and too many last-minute details to take care of. I relocated last month and I just had so much to do befor ... Read More Relocating is such hard work. There is always too much to pack and too many last-minute details to take care of. I relocated last month and I just had so much to do before leaving. Thankfully, there was one company I could give some of my responsibilities to. That was Midland van lines. I knew of them from the billboards and TV commercials. They gave me a fairly moderate quote and that was okay given the distance they had to cover. On the day of the move, they arrived right on time, wrapped all my valuables very carefully and loaded them to their state-of-the-art vans. Their men are as professional as their commercials claim to be.

Most moving companies fail to deliver what they promise. But Midland van lines isn’t one of them. They were just amazing when they moved my belongings. They promised me ... Read More Most moving companies fail to deliver what they promise. But Midland van lines isn’t one of them. They were just amazing when they moved my belongings. They promised me that there would be no hidden cost added in the final bill. They kept their promise. They promised that my valuables would be safely transported. Not even one piece suffered the slightest of damage. They promised to arrive on time and deliver as soon as possible. The crew arrived right on time and the delivery was made on the first day. I am thoroughly impressed with these guys.

We are a couple of hippies always relocating from state to state. Midland van lines is our go-to moving company for several reasons. We don’t own many belongings but wh ... Read More We are a couple of hippies always relocating from state to state. Midland van lines is our go-to moving company for several reasons. We don’t own many belongings but whatever we do own are very precious to us. They always make sure that our valuables travel well. We are not very keen on being punctual. The same cannot be said about the movers though. Efficiency is not our forte. But these guys take it very seriously. When you live a carefree life, it helps when a company like Midland van lines takes whatever stress that may have been caused to you by the demons of relocation. Did I mention how cool these movers are? For reference, for your smart eyes only, I hired them last for a Topeka- Santa Fe move in the first month of the running year.

Look at all the complaints they are all the same, they have nice people at first and low ball you, then you can NOT use a credit card as too many people have disputed the ... Read More Look at all the complaints they are all the same, they have nice people at first and low ball you, then you can NOT use a credit card as too many people have disputed their bills, and they tell you that straight away, but Chad Johnson made it seem like "those" people were dead beats. Then when the come to pick up the items, your 300 cubic feet becomes 100 cubic feet and the price goes up 3 times. You are already LOCKED in as you paid a deposit for cash. 3 weeks after the picked up the items, the boxes were still in the pick up location, I had to call to initiate the move AGAIN! Then it came, in an unmarked truck with some hoodlum as a driver and his manpower helper had not arrived yet. They would not open the truck to view the contents until I went to the bank to put money into the account, no BOL, nothing to check off, boxes packed so tight they were crushing contents below, who cared, not Midland. So not only did I have to pay 3 times for most of my stuff to arrive, I was missing boxes and other items. When it is all over, they have you call some logistics number that is never answered, you can only leave a message or text. They do not have any knowledge of what they shipped because they do not have a BOL either. So in other words, you the consumer are WRONG, Midland is correct. Good luck trying to escalate, as they do not have managers in the call center, only can leave a message with a CSR, but you never get a call back. This group is criminal at best and should be shut down.

I hired Midland van lines for my move because they have such an amazing reputation. I always hear people complaining about how much they were overcharged but they gave me ... Read More I hired Midland van lines for my move because they have such an amazing reputation. I always hear people complaining about how much they were overcharged but they gave me quite a reasonable quote and they stuck to it till the end. I hired 3 of their men to help me with the move and they all arrived very much on time. There were no intentional delays and everything went very smoothly. I think these guys are really good at what they do.

The 3 men crew packed and transported my belongings amazingly. They showed up on time with the all-proper tools. Even the van was spanking new. They spent only 2 hours pa ... Read More The 3 men crew packed and transported my belongings amazingly. They showed up on time with the all-proper tools. Even the van was spanking new. They spent only 2 hours packing and loading everything. They made the delivery on time and unpacked everything for me. These men are what make Midland van lines such a popular moving company. The company itself has very friendly customer service and they don’t charge ridiculous amounts. I have seen many other moving companies. None of them are as good as this company.

I just moved cross country from Philadelphia to Colorado. Looked for moving companies this past winter to try and prepare and maybe get a better rate. Contacted Midland v ... Read More I just moved cross country from Philadelphia to Colorado. Looked for moving companies this past winter to try and prepare and maybe get a better rate. Contacted Midland van lines after a few google searches and reading websites and the customer service/sales person I talked to was great. He was very responsive and flexible and explained that because I booked in February, I’d get a discounted rate. A few days later I had a phone call for about 30 min. Where I went over all the inventory they should expect to pick up and move to calculate approximate square footage. I always oversell how much I have because I know boxes and things add up so I hold them in detail every piece of furniture from my 1-bedroom house and they quoted me around 8,000. I thought this is expensive but it’s cross country and for the ease of not having to transport all my things and drive a big truck on the highway it seemed necessary. 2 more phone calls confirmed the inventory and estimate. Day of the move They loaded the truck and found that the space needed was roughly 50% more than originally quoted moving the sum to over $12000. But at this point it was either pay the extra $4000 or lose the $3500 deposit I had paid. I left on Thursday and arrived on Saturday and then the communication was almost non-existent. someone called me 14 days later telling me that they’d be there in a few days. then they asked me if an 18 wheeler would fit in my lot and I said i don’t know and warned them of a sharp turn to get into the lot. 3 days later (3rd Sunday after the move) they arrive with an 18 wheeler and say that because it can’t fit in the lot, I have two options: 1. ⁠Go myself to rent a smaller U-Haul/truck and they will load things onto it, but then I have to drive it to my apartment and unload everything myself (I am not strong enough to move my furniture by myself) or 2. ⁠Pay $1200 for them to go rent a smaller truck and shuttle the stuff for me from the 18 wheeler to my apartment. So the original total of $8000 is now $13000. Last kicker and most devastating is that I’m a jeweler and the only box missing was the one with all my jewelry and metal work from the last decade. Easily over $35,000 in value and they couldn’t help at all. Just told me to file a police report.

I didn’t have the best of experiences with the moving companies. So, for my move, I wasn’t going to hire any inefficient moving company. I did my research thoroughly ... Read More I didn’t have the best of experiences with the moving companies. So, for my move, I wasn’t going to hire any inefficient moving company. I did my research thoroughly and most reviews online pointed towards Midland van lines. I called them and got a quote within 10 minutes. On the moving day, 4 movers arrived right on time with all their equipment. They packed all my belongings carefully into boxes and then loaded onto the vans. It was such an organized process that it took almost no time. When the delivery was made, nothing was broken or lost. It was by far the easiest and most cost-effective relocation of mine.