Midland Van Lines

This was the best moving experience I’ve ever had! Midland Van Lines went above and beyond to make my move effortless. The staff was friendly, professional, and detail- ... Read More This was the best moving experience I’ve ever had! Midland Van Lines went above and beyond to make my move effortless. The staff was friendly, professional, and detail-oriented. All my items were handled with great care. I’ll be recommending them to all my friends and family. Amazing job!

Midland Van Lines did a fantastic job on my long-distance move. Their customer service team was always responsive, and the movers were always skilled and polite. Everythi ... Read More Midland Van Lines did a fantastic job on my long-distance move. Their customer service team was always responsive, and the movers were always skilled and polite. Everything arrived in time and without damage. I was more than impressed, and they made the process so easy. I would definitely recommend them to anyone moving!

Midland Van Lines did an excellent job on my long-distance move. Their customer service was responsive, and the moving professionals performed their work expertly and cou ... Read More Midland Van Lines did an excellent job on my long-distance move. Their customer service was responsive, and the moving professionals performed their work expertly and courteously. Everything arrived on time and with no damage. They exceeded my expectations and made everything so easy. I will absolutely recommend Midland to anyone who's moving anywhere!

Midland Van Lines made moving less stressful. They were very organized, friendly, and speedy without losing anything in the process. My furniture came intact. I could not ... Read More Midland Van Lines made moving less stressful. They were very organized, friendly, and speedy without losing anything in the process. My furniture came intact. I could not be more satisfied with their service. I will definitely use this company again for any move. Highly recommended!!

INTENTIONAL SCAMMERS & FRAUDSTERS! RUN FORREST RUN! I spoke with Steven Grauf on 12/04/24 and gave him the exact size of my storage unit, which I even pulled up from my e ... Read More INTENTIONAL SCAMMERS & FRAUDSTERS! RUN FORREST RUN! I spoke with Steven Grauf on 12/04/24 and gave him the exact size of my storage unit, which I even pulled up from my email and told him was 10x15x8 and almost full to the brim. He intentionally removed 1 from the 15 and wrote 10x5x8. We agreed on $2,382.51 total to move all my stuff from the above unit from Houston, TX, to Tampa, FL. Immediately after they pulled the $982.56 deposit he demanded, Steven stopped picking up my calls and never responded to my texts. Meanwhile, he told me that he was my account manager, that I should call or text him if I have any questions. Today, 12/12/24, a Gary called me and said he's a quality assurance guy from Midland Van Lines and wants to take inventory of my items they'll be moving. I said okay. After I answered all his questions [the same things I previously told Steven], Gary told me that my bill is now $4840.90, and that the bill of lading I signed said that my storage unit is 10x5x8! That I have to pay him another $1,300 deposit [on top of the deposit I previously paid]. When I requested that he should refund me my hard-earned $982.56, he told me no refunds. The next thing, I got a text from him and from Steven's line saying that they have canceled my scheduled service and won't refund me. I am raging in anger right now because these were the same things Steven told me that other moving companies do to folks, and he even advised me to block anyone else that calls me from other moving companies. Steven hurled my ass to sign the bill of lading while he held me over the phone and told me that if I don't sign right away, I will lose the slot, and I won't get scheduled. That they typically don't have any space for a move within 2-3 weeks timeframe, that I was very lucky something popped up and that he needs me to sign and pay immediately to secure the spot, and that it only takes a few seconds to sign. When I told him that I really need to read the contract before signing, Steven told me that I don't need to read the whole document before signing and that I will lose the chances of being moved on December 15th as planned, that I should use my phone and sign on their eSignature platform via the email he sent to me already. Hence, I signed it. Steven never told me that my deposit is non-refundable and that they'll jack up my bill 2 days before my moving date! Why didn’t they perform the quality assurance before deducting money from my bank account? What wasn’t the quality assurance done right after the initial paperwork was completed? Why wait until 2 days to my moving date to come up with a story that my bill is now $4840.90? Worse off, immediately I requested a refund from Gary went into their back office and inflated my bill on all the quotes Steven emailed me on Dec 4th & 5th. Now, Gary is telling me that the fine print on the document I signed says non-refundable! WORSE OFF, Gary refused to release the voice recording of the conversations between Steven and I. This was and still is a master-planned scam! TO MIDLAND VAN LINES, REFUND MY MONEY BACK TO MY ORIGINAL FORM OF PAYMENT ASAP!

I was so impressed with the professionalism of Midland Van Lines. The crew was efficient and took extra care of my fragile items. The pricing was fair, and they provided ... Read More I was so impressed with the professionalism of Midland Van Lines. The crew was efficient and took extra care of my fragile items. The pricing was fair, and they provided regular updates throughout the move. This is hands down the best moving company I’ve ever worked with. A+ service!

Midland Van Lines made our cross-country move stress-free. They were punctual, professional, and were great with everything they moved. They even helped us out with the p ... Read More Midland Van Lines made our cross-country move stress-free. They were punctual, professional, and were great with everything they moved. They even helped us out with the packing process. Communication was seamless from start to finish, and delivery was on time. I definitely recommend them for any moving needs!

Jack and his moving team amazed us with their meticulous attention to detail. They carefully loaded our belongings onto dollies and moved them to the moving vehicles. Fu ... Read More Jack and his moving team amazed us with their meticulous attention to detail. They carefully loaded our belongings onto dollies and moved them to the moving vehicles. Furthermore, because of the long-distance move, they ensured that everything was securely fastened with thick belts for further protection in the truck. We are really grateful to them!

The movers were experts at moving large, heavy objects out of doors and through narrow passages. They had to manually move my file cabinet, mattress, and wooden desk to g ... Read More The movers were experts at moving large, heavy objects out of doors and through narrow passages. They had to manually move my file cabinet, mattress, and wooden desk to get to the second level. Before they removed my furniture from the apartment, they wrapped it with blankets and plastic covers. Two movers assisted me when I wanted to install the TV on the wall. Outstanding service.

I was in a bit of a bind. My apartment lease ended unexpectedly, and I needed to move quickly. Midland Van Lines was the only company who could fit me in on short notice ... Read More I was in a bit of a bind. My apartment lease ended unexpectedly, and I needed to move quickly. Midland Van Lines was the only company who could fit me in on short notice. The crew, Andrew and Carl, arrived promptly and got right to work. They were fast but careful, packing boxes efficiently. They also took down some wall hangings and pack them securely. David had a hack for wrapping my mattress that saved tons of time! The whole move took less time than I expected, which was a huge relief! Midland Van Lines quick and efficient service saved the day.