Oct 22, 2026
Most Seamless Moving Process.
The estimate process at Menards Moving & Storage was conveyed in a manner that was easy to understand. I wanted to find out what happened once I had submitted the details for my move and how I would be transported. They discussed the functioning of the broker and the participation of motor carriers. That was helped by clarifying it, which made it clearer for people that didn't move a long distance before.
Aug 19, 2024
Overall ok!!!
I’m a heavy reviewer. I like to take my chances even when people have bad reviews for some odd reason. This review will consist of live updates. Right now I’ll start off with a 3 star only because Nate really fought for my business which I really appreciated. The price was not as high as other moving companies. On 8/12/24 I ordered and paid for a move from FL to TX with an expected pick up for 08/17 - 08/18 and I paid extra for expedited delivery for 08/20. On 8/16 I had to call the company to see if a date had been confirmed since I had not heard from anyone. I was then told my pick up will be 08/18 between 10 am - 1 pm. So now I wait to see what happens. I’ll be back on 08/18 for an update. Update: On 8/18, which was the loading day, the movers arrived within the given time frame. However, they showed up in a 26ft U-Haul instead of a proper moving company truck. The issue started when they mentioned that the estimated 602 cubic ft that I had paid for was not enough to accommodate all the items listed on my price sheet. I was quite upset as I believe it is the responsibility of Menards to provide an accurate estimate, either by sending someone to assess the items or by conducting a virtual tour, similar to other moving companies I have contacted. As a result, my initial price of $3,333.34 skyrocketed to $6,555, as I was informed that I only paid for 1/4 of the truck and that the estimate was off by 250 cubic ft. The movers packed the truck in a way that seemed like they were trying to maximize the space to get more money out of me. I was unable to reach customer service despite calling them three times, and the same goes for Nate, whom I also called three times. Furthermore, I was not informed by Menards about additional charges for heavy lifting. After disputing the situation, the movers attempted to backtrack after I confronted them about the extra $3,200. Eventually, they reduced the additional charge to $868 after I spoke with someone named Phillip at Menards, who confirmed that the amount was not correct. While I cannot entirely blame Menards for this mishap, I believe that they share some responsibility, especially if the moving company, Sunshine National Movers, frequently works with them. I will complete my overall review on the delivery date, 8/20, to see if the shipment arrives on time, given that I paid extra for expedited delivery.
Sep 09, 2024
Trust me this company is terrible !!
DO NOT USE - 5 things Menards won't tell you 1. They have no trucks and no drivers 2. They will, without your knowledge or permission, subcontract the work to the cheapest mover they can find - that mover may have very different terms and conditions and delivery schedule requirements than what Menards sold you. 3. If there are problems with that subcontracted mover, Menards will not do anything to help - they are unwilling or unable to have any control or influence over that subcontractor. 4. If there is a financial dispute, Menards will not provide any assistance - they are completely hands-off. 5. If they happen to subcontract to a good mover, your move may go well - but they if subcontract to a company unable to perform the work, things will go very badly- it may take two months or more to get your delivery, if you get it at all, and it may or may not be badly damaged. And your only recourse will be to go after the subcontracted mover, who may or may not have adequate insurance. Stay away - use a real moving company.
Aug 19, 2024
Do not use this company!!!!!
Whatever you do, do not use this company!!!!! They lied and said that THEY were the moving company, they are not! They are only brokers! They lied to me about when my stuff would arrive, multiple times. They sent men with a penske truck to get my things and then when they finally delivered it to me they had moved it to a different truck and only one small guy came to unload it all. They ended up breaking items that were decades old and are irreplaceable!!!!! They company they hired to do the move was insanely unprofessional and very rude. Please please please read the reviews and do not use these frauds!
Aug 28, 2024
Worst move ever.
Do not hire this company. They are impossible to work with. Got a quote from Tony for one amount, then it went up out of nowhere. Then when the moving company showed (FYI Menards is just a broker) the moving company had an entirely different quote. They had already loaded my stuff, then we discovered the discrepancy, and Menards did nothing to resolve the issue, just told them to unload it. But this was after an hour of waiting for a response and trying to get in touch with someone. Now I can’t contact Tony, the person who originally promised my price. Tony, on a recorded call told me that my money was fully refundable if they did not complete my move. Now all of my stuff is back in my house and they have $1140 of my money.
Sep 10, 2024
Terrible Service
Menards is a broker using several other moving companies so you don't know who you are getting until the day of the move. I was provided a binding moving estimate of $14,719 for an interstate move from California to Arizona. On the day of the move, the actual movers, United Prime Van Lines, wanted to charge me an extra $10,000. Joseph, Menards' owner, supposedly negotiated them down to an extra $5,000, which I paid. However, I wonder if it was just a scam to get another $5,000. Of the 4 people who came to move us, only 2 spoke English. The main guy was very rude. They ended up taking all of my medications which were not in a cardboard box, just a wicker basket. This was critical because my stuff was in storage for a month. On moving day, they moved all the boxes to the street, blocking my neighbor's driveway for the entire day. They were supposed to bring 2 moving vans to the site. Instead they brought one, went to their storage facility, unloaded the truck and came back to reload. This cost us a lot of time. They didn't finish until almost 10 pm. Plus they did not take everything they were supposed to. We ended up renting U-hauls and drove the rest of the stuff there ourselves. When it came time for the delivery from United's storage, the delivery was on 2 different days about a week apart and not exactly to my convenience but I rearranged my schedule because I was tired of dealing with all the problems and I just wanted my furniture. The men that came for the subsequent deliveries were much nicer and spoke English. There were several large furniture items that ended up cracked, dented or badly scratched. I would not recommend using these companies unless you enjoy aggravation.
Nov 03, 2026
Friendly and helpful guys!
When I was researching moving quotes, I found the information I received from Menards Moving & Storage to be of great help. I was most worried about the what is included and what aspects might have an impact on what the final price would be. They share that the final charges and estimate will vary with the shipment, the moving carrier and the moving documents involved. This enabled me to be conscious what to take care of thoroughly as I was considering options.
Nov 05, 2026
Good Job Done...
I found the moving company called a Menards Moving & Storage helpful to give me an idea of the various kinds of moves that are involved in an house move. I was especially interested to know how pickup, delivery and other services would be arranged. The representative explained the business of a broker and the necessity of the review of the papers of the carrier assigned before proceeding. I really liked the clarity and the chance to ask questions.
Nov 02, 2026
Good Job Done...
I was attempting to move with a lot of large furniture and a lot of boxes. Menards Moving & Storage explained to me what information I need to give them when I ask them to give me an estimate. We talked about pick-up and drop-off points, and a general overview of the shipment. I liked the advice, having everything in place in advance of a move really makes a difference.
Oct 15, 2026
Humble and Able Team!
I really appreciated that Menards Moving & Storage had the time to ask me about my moving needs and not rush through the estimate. I had to transport a couple of big furniture pieces, packed boxes and some other items that required special care. The representative understood my issues and gave me the specifics I should touch on when arranging the carrier. The talk was informative and useful.
