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Moving company in Lake Worth, FL
The crew who move was great! They were on-site first, introduced themselves and shared their plans for the move. We all did very good team working and there was no confusion or waiting time. They even came with help placing some of the larger furniture pieces where we wanted them. Very satisfied with the overall experience.
Title: Extremely Disappointing Experience with Menards Moving and Storage I want to warn others about my terrible experience with Menards Moving and Storage. First and foremost, this company is a broker, not a direct moving service—they use third-party drivers and essentially sell your move to the highest bidder. You have no control or knowledge of who will actually handle your belongings, and this leads to all sorts of problems. All of our emails and documentation, including our original quote and binding estimate, expired or became inaccessible. The binding estimate provided was $1,970.80, which I confirmed was within my $2,000 budget with Lenny Powers, the person who booked our move from Washington State to Louisiana. He assured me that this price was guaranteed. After we paid our deposit, everything began to unravel. The actual mover, Danny, was from a company called Direct Location and arrived in an unmarked box truck. Communication was terrible—the night before, Danny confirmed he would arrive at 8 am, but he pushed it back to 11 am, then to 1 pm. When he finally showed up, he demanded $2,600—far above our agreed price. Danny used a green sticker labeling system for our inventory and, on the sheet he filled out, listed 758 cubic feet at $2.60 per cubic foot, plus another 542 cubic feet at the same rate, suddenly inflating our total cost by thousands. For reference, the pickup date was 1/24/26 and the delivery date was 2/15/26. Before the driver would even open the U-Haul (which we had to pay for), he demanded another $2,797.65. To add to the confusion, this payment had to be made out to yet another company, Moving Prime. When the delivery finally happened, the driver was a Russian man who barely spoke English, and his helper did not speak English at all. The language barrier made communication impossible and left me feeling very unsafe during the delivery process. We felt completely trapped and extorted. Throughout the move, several fragile items were handled carelessly, and some boxes arrived damaged. Communication with Menards and all involved parties was abysmal. Hidden charges, lack of professionalism, language barriers, and feeling unsafe made this the worst moving experience we've ever had. I cannot recommend Menards Moving and Storage to anyone and urge others to look elsewhere for a trustworthy mover.
Finally moving into our first house was exciting, but the planning was a nightmare. We used this broker to handle the search for a moving team so we could focus on the paperwork. They found a crew that was great with our kids running around, and got everything moved in record time. I really liked that they did the hard work of comparing prices for us. It made our big day a lot less stressful than it could have been. We are very happy with the service we got throughout the whole process.
We got approved as foster parents and received a call on a Tuesday that two siblings needed placement by Friday. We had an empty room but no beds, no dresser, nothing. I called William and told him this is last-minute and it is for kids coming out of emergency care. He said I will find you someone who understands. Within two hours, he had a crew scheduled to pick up donated furniture from two different families and deliver it to our house. The movers assembled both beds and placed the nightstands next to them. When the children arrived, they had a room that looked like it had been waiting for them. I definitely recommend these people.
Total lifesavers. My previous plans fell through 48 hours before my move-out date, and I was panicking. I reached out to them, and Andrew got on the phone and secured a team for me for Monday morning. I honestly didn't think it was going to happen on such short notice. If you’re in a bind, these are the people you want in your corner.
I called in moving services from Menards Moving & Storage to have a look into the moving process without dealing with all the details myself. The representative gave an explanation on the construction of the estimate in light of the information supplied regarding the move. We talked about where, when, and things in the home. I liked the step-by-step process as it gave me an outline of the information I was looking for to make a choice.
When I was researching moving quotes, I found the information I received from Menards Moving & Storage to be of great help. I was most worried about the what is included and what aspects might have an impact on what the final price would be. They share that the final charges and estimate will vary with the shipment, the moving carrier and the moving documents involved. This enabled me to be conscious what to take care of thoroughly as I was considering options.
The estimate process at Menards Moving & Storage was conveyed in a manner that was easy to understand. I wanted to find out what happened once I had submitted the details for my move and how I would be transported. They discussed the functioning of the broker and the participation of motor carriers. That was helped by clarifying it, which made it clearer for people that didn't move a long distance before.
I collect old arcade games. I found a 1981 Donkey Kong cabinet on Craigslist, but it was three hours away and weighed three hundred pounds. I called Menards Moving and asked if they haul arcade machines. He booked a guy with a trailer and furniture pads. The machine arrived with no screen damage, and the joystick still worked. High score still intact. That is how you know they drove carefully.
I was given a cost for the relocation, but when they were done, they informed me that there was an additional fee for the stairs. Please pardon me. When I made my reservation, I informed them that I reside on the third level. They're suddenly asking for an additional $300 for something we've already talked about? They were combative when I refused to pay the additional amount, claiming that I had signed a contract. Complete fraud.
At My Good Movers, we believe peace of mind starts with verified credentials. Menards Moving & Storage holds all required registrations to legally operate both local and interstate moves.
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Reviews summary
Recommended based on user reviews
I was not happy with the service provided by this company. The team did not seem properly organized or prepared. Customer service was disappointing throughout the process ... Read More
688 reviews
I was given a cost for the relocation, but when they were done, they informed me that there was an additional fee for the stairs. Please pardon me. When I made my reserva ... Read More
Total lifesavers. My previous plans fell through 48 hours before my move-out date, and I was panicking. I reached out to them, and Andrew got on the phone and secured a t ... Read More
I'm finally moving into a smaller condo after 20 years in a big house, and the amount of stuff I had was overwhelming. I didn't want to deal with 5 different moving compa ... Read More
I collect old arcade games. I found a 1981 Donkey Kong cabinet on Craigslist, but it was three hours away and weighed three hundred pounds. I called Menards Moving and as ... Read More
We got approved as foster parents and received a call on a Tuesday that two siblings needed placement by Friday. We had an empty room but no beds, no dresser, nothing. I ... Read More
I needed to get my furniture into a storage unit while my floors were being refinished. Menards Moving hooked me up with a local team that specialized in packing storage ... Read More
Finally moving into our first house was exciting, but the planning was a nightmare. We used this broker to handle the search for a moving team so we could focus on the pa ... Read More
Getting all my stuff from one state to another seemed like a mountain of work. Menards Moving simplified the whole thing by matching me with a long-haul driver who was ac ... Read More
Moving is honestly my least favorite thing to do in the world. Menards Moving took a lot of the sting out of it by finding a reliable team for my move across the city. I ... Read More
Title: Extremely Disappointing Experience with Menards Moving and Storage I want to warn others about my terrible experience with Menards Moving and Storage. First and ... Read More
Menards Moving & Storage is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Menards Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Menards Moving & Storage handles every part of the move, from packing and loading to storage and delivery.
Free estimate from interstate movers or call our support team anytime.
