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Moving company in Lake Worth, FL
I was not happy with the service provided by this company. The team did not seem properly organized or prepared. Customer service was disappointing throughout the process. I would think twice before booking them again.
Horrible policies, had a change in my job to where I didn't need to move and they won't give me my $750+ deposit back. No work was done and they get free money classic.
This company they will say one thing and then later on another thing will pop up. I called the company and even named each items and on top of that I myself added another 100cubic feet just to be flexible. Then later on when they actually came to pick up my stuff then they decided to increase the double of price from original price. They know that you’re out of time and just taking advantage of your situation! Save your time and energy find other company. Also to this day the company haven’t reach out to me despite called numerous time. They just don’t pick up at all or hang up the phone right way.
The moving quote was increased 2 times and my deposit paid to Menards was not applied to the final costs that came from another company who actually did the move. This company is a broker even though they lied to me and said they have their own trucks. They referred my move to another company and they did not forward the $1800 that I paid towards the move to that other company, and the other company charged me AGAIN for the same thing. The other company also loaded everything onto their truck and then held my belongings hostage until I agreed to pay their demands which were a full $3000 more than Menards had quoted me. I believe Menards and the other company committed fraud and extortion and I'm reporting them Federally for an investigation. Also, many of my belongings were damaged in the move and now the damaged items need to be replaced because I don't like having broken and damaged items.
I found the moving company called a Menards Moving & Storage helpful to give me an idea of the various kinds of moves that are involved in an house move. I was especially interested to know how pickup, delivery and other services would be arranged. The representative explained the business of a broker and the necessity of the review of the papers of the carrier assigned before proceeding. I really liked the clarity and the chance to ask questions.
Spend the extra dollar to get a quality mover, communication was horrible once they picked up my things from the origin, waited 4 weeks for my things to arrive, my nightstand was broken, boxes were smashed and opened, and they had no way of certifying they brought all of my items. This company is a masked 3PL. Cheap option, but I am not using them again.
Do not use Menards moving. They outsource your move to another company. When the movers arrived (a day and a half late) they said our things were “way too big” and that they would be charging us double what Menards quoted. They were incredibly rude, screamed at each other and raised their voices at me and my fiancée several times. When we called Menards for an explanation they said “Oh yea this happens all the time”. Then change the way you do things! I will never be using this company again.
BEWARE...!! I'm unsure if this company is poorly run or if the employees are criminals. They were supposed to relocate me from TX to NY but they responded to me at the last minute and abandoned me. I won't ever suggest these unprofessional to anyone.
I really appreciated that Menards Moving & Storage had the time to ask me about my moving needs and not rush through the estimate. I had to transport a couple of big furniture pieces, packed boxes and some other items that required special care. The representative understood my issues and gave me the specifics I should touch on when arranging the carrier. The talk was informative and useful.
There are so many more things to considerwhen moving to another state than just packing boxes. There are schedules, furniture, transportation and lots of details to think about. With the help of Menards Moving and Storage, we were able to grasp how everything could be arranged.
At My Good Movers, we believe peace of mind starts with verified credentials. Menards Moving & Storage holds all required registrations to legally operate both local and interstate moves.
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Reviews summary
Recommended based on user reviews
The estimate process at Menards Moving & Storage was conveyed in a manner that was easy to understand. I wanted to find out what happened once I had submitted the details ... Read More
687 reviews
Menards Moving & Storage was not a suitable fit for my relocation. Despite my warnings to be cautious and on time, the movers they assigned were late, untrained, and were ... Read More
This company they will say one thing and then later on another thing will pop up. I called the company and even named each items and on top of that I myself added another ... Read More
Do not use Menards moving. They outsource your move to another company. When the movers arrived (a day and a half late) they said our things were “way too big” and th ... Read More
Stay tuned details and full review to follow. One word of advice don't hire brokers to pick your movers for you. What a nightmare. The movers were very rude and unprofes ... Read More
BEWARE...!! I'm unsure if this company is poorly run or if the employees are criminals. They were supposed to relocate me from TX to NY but they responded to me at the la ... Read More
I have been waiting on my household items for almost 4 weeks and they told me it would be 7-10 days! This is absolutely unacceptable! I still don’t know if I will recei ... Read More
They sold my job so someone else. They lost several of my belongings and what wasn’t lost was broken. This is everything I own. I call their insurance company and it is ... Read More
Spend the extra dollar to get a quality mover, communication was horrible once they picked up my things from the origin, waited 4 weeks for my things to arrive, my nights ... Read More
Horrible policies, had a change in my job to where I didn't need to move and they won't give me my $750+ deposit back. No work was done and they get free money classic. ... Read More
The moving quote was increased 2 times and my deposit paid to Menards was not applied to the final costs that came from another company who actually did the move. This c ... Read More
Menards Moving & Storage is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Menards Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Menards Moving & Storage handles every part of the move, from packing and loading to storage and delivery.
Free estimate from interstate movers or call our support team anytime.
