Trust me this company is terrible !!
Even if the vehicle is delayed beyond the three-day window, you won't receive a phone call. You need to make touch with them since they are all blinking on the dashboard. You beg for a refund since you have to get back to your house, but they don't give it to you. It is your fault that the move can't be finished since you really must go back to your house right now and just can't be away for another four days until a new truck is delivered.