Hercules Moving Solutions

I had higher expectations of this business. We used them for our move and it has been terrible. The lack of customer service and responsibility has been very unfortunate ... Read More I had higher expectations of this business. We used them for our move and it has been terrible. The lack of customer service and responsibility has been very unfortunate for us. They have now had our stuff for 22 days and still won't provide me a time as to when we will be getting our stuff. On the scheduled date of delivery, I called them and asked when they would be coming. They told me there would be a 2-3 day delay and I would need to wait. That was weeks ago. Their estimates are meaningless and give you false hope. When I first contacted them for the move they assured me they were some of the best movers and had great reviews. I should have just moved our stuff myself for the price we paid. This has been a terrible experience, and I am not looking forward to continue dealing with it. Please consider other moving options.

This was the worst experience ever my wife and I used this company to move us from GA to TX I’m usually a very understanding person but we were advised that we would be ... Read More This was the worst experience ever my wife and I used this company to move us from GA to TX I’m usually a very understanding person but we were advised that we would be moved on a specific day the movers didn’t show up the day we were told they would be there then once they came they told us it would be delivered by the 2nd which wasn’t what we were promised when we booked but we understood the DOT guidelines so we were ok with them taking two day after day two of waiting and no one showing up my wife called to be told they had up to 10 days to deliver our things and guess what they didn’t show up until day 10 and then the movers had the nerve to force us to tip him saying they still wasn’t going to deliver our things as if he didn’t a favor when we paid for our move our things was damaged and wet broken and missing boxes we were misquoted so the price was way move than what we originally agreed to if you are in need of movers please look elsewhere where this was a horrible experience!

What a smooth move! Mark was efficient, amiable, and competent. James carefully packed all of my stuff, even some fragile items like my collection of perfume bottles. Joh ... Read More What a smooth move! Mark was efficient, amiable, and competent. James carefully packed all of my stuff, even some fragile items like my collection of perfume bottles. John ensured that everything was handled carefully and securely. When I couldn't decide on a plan for my living room, Jeffrey helped me change the furnishings. Remarkable service.

The movers from this company helped us relocate a small café, and we couldn’t be more impressed. From the kitchen equipment to fragile glassware, everything was packed ... Read More The movers from this company helped us relocate a small café, and we couldn’t be more impressed. From the kitchen equipment to fragile glassware, everything was packed and moved flawlessly. Their expertise made the transition smooth and pain-free!

I was concerned about the condition of my pricey artwork, but these movers wrapped it up like a mummy and it came without a scratch. Well done! I was concerned about the condition of my pricey artwork, but these movers wrapped it up like a mummy and it came without a scratch. Well done!

Great experience with the move. The crew was fast and competent in their handling of the situation. Great experience with the move. The crew was fast and competent in their handling of the situation.

I thought they were great! Excellent on time arrival, very careful with every detail, and made moving a breeze. I thought they were great! Excellent on time arrival, very careful with every detail, and made moving a breeze.

Upon unloading, I saw that three "Kitchen" cartons were absent. These boxes contained my costly cookware as well as a few other cherished items. When I contacted the busi ... Read More Upon unloading, I saw that three "Kitchen" cartons were absent. These boxes contained my costly cookware as well as a few other cherished items. When I contacted the business, they were adamant that the shipment had been completed. They went so far as to say that I was to blame for the boxes being missing. This level of disappointment from a service is unprecedented for me.

Jack was a tremendous help in our recent move. The experience of working with them was rewarding. They were accommodating and quick to respond to our needs at every turn. ... Read More Jack was a tremendous help in our recent move. The experience of working with them was rewarding. They were accommodating and quick to respond to our needs at every turn. Their rates were transparent and reasonable, as far as we could tell. Simply said, it was great to finally meet them.

Both the customer service and the moving team were superb! The customer service was very helpful, always replied to all questions promptly, always polite and clear about ... Read More Both the customer service and the moving team were superb! The customer service was very helpful, always replied to all questions promptly, always polite and clear about quotes. The moving team arrived on time; all members were professional, friendly and so helpful. Thanks so much everyone for making our move as stress free as possible! Highly recommended.