Hercules Moving Solutions

Using Hercules Moving Solutions was the best decision my spouse and I could have made. Even during the holidays, they responded promptly. The movers that came to get us w ... Read More Using Hercules Moving Solutions was the best decision my spouse and I could have made. Even during the holidays, they responded promptly. The movers that came to get us were remarkable. They worked tirelessly from beginning to end, checking in with us to make sure we remembered everything and double-checking the van for proper packing. They were equally adept in moving heavy items.

Of the nasty remarks made by one of the movers about the number of books I owned, "Why don't you just buy a Kindle?" was one.When I asked them to be careful with my books ... Read More Of the nasty remarks made by one of the movers about the number of books I owned, "Why don't you just buy a Kindle?" was one.When I asked them to be careful with my bookshelves, one of the movers screamed, "If you're so worried, why don't you move them yourself?"Their angry tone made me feel frightened even in my own home. It was a humiliating and annoying ordeal.

The team worked diligently and professionally. They assisted with disassembling some difficult furniture items and packaged everything carefully. The team worked diligently and professionally. They assisted with disassembling some difficult furniture items and packaged everything carefully.

Couldn’t have gone smoother! The movers carefully wrapped our artwork and mirrors, and everything arrived intact. We’re so happy! Couldn’t have gone smoother! The movers carefully wrapped our artwork and mirrors, and everything arrived intact. We’re so happy!

After being relocated to a third-floor flat by Hercules Moving Solutions, I have no idea where to begin (without an elevator). They were flawless in every respect. They s ... Read More After being relocated to a third-floor flat by Hercules Moving Solutions, I have no idea where to begin (without an elevator). They were flawless in every respect. They showed there 15 minutes early and worked efficiently and effectively despite the rain to finish the job. They were the real deal, and I had a fantastic time with all three of them.

The movers expertly handled my heavy stuff. They made the procedure considerably faster than anticipated and relocated everything without any problems. ... Read More The movers expertly handled my heavy stuff. They made the procedure considerably faster than anticipated and relocated everything without any problems.

From start to finish these guys were great. From the booking process (special thanks to Chase & David) all the way through to delivery. Very positive experience. Great co ... Read More From start to finish these guys were great. From the booking process (special thanks to Chase & David) all the way through to delivery. Very positive experience. Great communication. Highly recommend to anyone looking for professional movers.

Despite receiving a price for $900, the total cost of my move was above $1,500. They said it took longer than expected, but I saw they were constantly checking their phon ... Read More Despite receiving a price for $900, the total cost of my move was above $1,500. They said it took longer than expected, but I saw they were constantly checking their phones. They threatened to remove the remainder of my furniture when I tried to dispute the claim. Paying under pressure is something I deeply regret.

Do your research. Check out the reviews on BBB. The movers were very rude and unprofessional; Keep away your valuables from this company Do your research. Check out the reviews on BBB. The movers were very rude and unprofessional; Keep away your valuables from this company

I went with Hercules because the salesman said it looked like they could have the load delivered in 3 days. It took 11. The salesman said it was ok to leave t-shirts an ... Read More I went with Hercules because the salesman said it looked like they could have the load delivered in 3 days. It took 11. The salesman said it was ok to leave t-shirts and light clothing in the dressers. When the movers arrived, they said to unload everything. This added boxes and of course, cost. The salesman said they would target Wednesday as a pickup day and Tuesday would be a backup if Wednesday looked like bad weather or there was some other circumstance that would cause and early pickup. When the driver called, he said no, the first day that comes is primary, the following day is the backup. So he said they might come Tuesday. They did not. They did not come Wednesday. They said they would come Thursday morning. They came Thursday afternoon. The driver said he did not know it was a move from the second floor. Hercules was told it was a second floor move from the beginning. The driver did not expect a large desk. Hercules was told that the desk was very heavy. The load did not even come direct. It went to a Miami warehouse, 300 miles south and out of the way, then was loaded on the truck for delivery in the midwest. Maybe the boxes being handled 4 times is why items were broken when they finally arrived. This is my second long distance move. The first one went well. This one did not. I will not use Hercules again and would recommend anyone considering a long term move stick to the big ones; Allied, North American, Mayflower, etc. And if they don't send a rep to your location, move to the next one.