Moving company in Palm Coast, FL
Gulf Stream Van Lines is top-notch; they are the finest for relocating fragile and delicate items, especially when experiencing an off-city shift. They made my work easier and less stressful. I wholeheartedly recommend these boys.
I contacted this business at the last minute, hoping they could squeeze me in for a move. They were very responsive and accommodating, and they sent over Wayne and Robert to handle my stuff. They were very careful and respectful, making sure they didn’t damage any of our new crib’s walls or our furniture. They wrapped everything securely and moved it with ease.
I am writing this review to warn others about my experience with Gary Thomas at Gulf Stream Van Lines. What happened to us felt deceptive from the very beginning, and it resulted in thousands of dollars lost, weeks of delays, and significant stress for our family. Our daughter was moving from Utah to Missouri, and after our truck was totaled, we needed help transporting her already packed belongings. On January 16, 2024, I received an unsolicited text from Gary Thomas, who said he could offer a low cost solution because he supposedly had a driver less than 50 miles away who was returning to Missouri empty. I told him we already had a moving container scheduled to arrive the next day, and the total cost with delivery was $3,500. He insisted he could save us money, and he also promised to provide movers who would load everything, unload it in Missouri, and even set up her home. Based on those assurances, we agreed to move forward. He provided a written estimate of $3,515, and we paid a $1,750 deposit. We were told the truck and movers would arrive on January 17th or 18th, and delivery would be on January 21st or 22nd. None of that happened. No one showed up on the promised dates. Instead, on January 21st, a completely different company — American Home Movers — arrived. We had never hired them, never spoken to them, and never agreed to work with them. This is when we learned that there was never a driver going back to Missouri empty, and that Gary Thomas had simply passed our job to another moving company like any other lead. The situation only got worse from there. American Home Movers required my husband to sign paperwork with the price left blank, then later claimed our daughter’s belongings took up far more space than they actually did. Her items were not stacked to the roof and were spread out, yet we were told they occupied excessive volume. The final price ballooned to $10,654.75, with immediate payment demands and cash requirements upon delivery. Her belongings were then taken to Las Vegas, where they sat for 21 days before being moved again. Items were mixed with other customers’ belongings, several things were missing, and some boxes had mice inside. The claim link we were given didn’t work, and no one attempted to recover the missing items. None of this matched what Gary Thomas promised. None of it matched the agreement we agreed on. And none of it resembled the “empty truck going to Missouri” story he used to secure our deposit. I am sharing this so others can avoid the same experience. What we were told and what actually happened were two completely different things, and it cost us greatly in time, money, and peace of mind.
Gulf Stream Van Lines kindness, patience, and compassion have made my time spent dealing with the firm a pleasure, and I cannot thank you enough for making what might have been a very stressful transfer a breeze.
Hired GS Vanlines after spending 2 hours on phone going over EVERYTHING we were moving (3 households). paid deposit for 26" truck they suggested. Made sure I could pay rest by Credit card. During QA call, was told no one ever recorded an inventory - waste of 2 hours. Move DayMovers were 2+ hours late, Only Driver spoke VERY broken English, Driver had to ask 3rd guy's name (same guy jumped out of truck with shirt inside out & backward - not even wearing company shirts so why have it on wrong?) Driver looked at all stuff (arrived at house, drove to storage, back to house) then forcefully came at me saying it would be extra charges because "100% will not fit". I told him it would & he again yelled at me "It will 100% not fit". I said "Fine then do your best" Driver replied, "Now I can listen to you". Then Driver ARGUED with me about disassembling furniture, told me he WOULD NOT do it at all. Nor would he use moving blankets on my antiques (both against contract). Husband and SIL started disassembling furniture but stopped when I called Customer Service (CS). I called CS, they said they had no record of me making arrangements to pay by credit card. I also told CS driver was late, rude to me, and REFUSED to take furniture apart as in contract - CS told me "I am sure that is not happening". I sent Movers away. CS called back and asked why, I repeated, they were rude, refusing to wrap antiques, and disassemble furniture. And I had no other way to pay than CC. CS told me the movers said I refused to let them disassemble furniture. CS basically said I was lying, that I was breaking contract by sending Movers away. They broke contract first by not disassembling furniture wrapping furniture No Itemized Inventory Not professional Service Had wrong addresses on paperwork. I don't deserve to be treated the way I was. They made me feel that if they had our stuff, we would never see it again without paying more than we agreed to. Rented 26' Uhaul - had room to spare
My first experience with Gulf Stream Van Lines has been spectacular. The team, led by Manager Adam, was impeccable in every way. The workers took excellent care when wrapping our furniture, loading and unloading the truck, and cautiously placing our possessions in their new homes. The crew displayed excellent teamwork.
Two movers were sent after I contacted Gulf Stream Van Lines. They were prompt, proficient, and well-mannered. They wrapped up all the glassware and carried the donated items to the garage, where I could put them into my truck. I really admired these fellows and their dedication to the job. If you need a moving firm, hire them. William in the help desk was also very helpful.
In the past year, we've used Gulf Stream Van Lines 2 times. They moved us from old home, put our things in storage while the house was being built, and today they brought us back to MN. They were quick, polite, and on time every time
My shift was from the hostel to my boyfriend's apartment. I wasn't taking many items with me but the basic ones, but I was still concerned that these movers could cover such a distant relocation on time. Thankfully, these movers got everything covered and shifted in a flash. The whole thing was done smoothly and efficiently.
Gulf Stream Van Lines has my heart; how they handled my tough relocation and made it a breeze left me in awe. I didn't lift a finger throughout the process. The whole thing was done and dusted within a short period of time. Extremely professional gentlemen.
At My Good Movers, we believe peace of mind starts with verified credentials. Gulf Stream Van Lines holds all required registrations to legally operate both local and interstate moves.
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Reviews summary
Recommended based on user reviews
43 reviews
My shift was from the hostel to my boyfriend's apartment. I wasn't taking many items with me but the basic ones, but I was still concerned that these movers could cover s ... Read More
I'm glad to say that thanks in large part to the straightforward online booking procedure, the kind, patient support staff, and the diligent, on-time movers, everything w ... Read More
Gulf Stream Van Lines kindness, patience, and compassion have made my time spent dealing with the firm a pleasure, and I cannot thank you enough for making what might hav ... Read More
We employed a different delivery service last year, and the difference in professionalism is like night and day. However, Jack distinguished out since he has a great pers ... Read More
Two movers were sent after I contacted Gulf Stream Van Lines. They were prompt, proficient, and well-mannered. They wrapped up all the glassware and carried the donated i ... Read More
The employees went above and above in terms of customer service by always keeping me updated and responding quickly to my questions.
My first experience with Gulf Stream Van Lines has been spectacular. The team, led by Manager Adam, was impeccable in every way. The workers took excellent care when wrap ... Read More
Gulf Stream Van Lines has my heart; how they handled my tough relocation and made it a breeze left me in awe. I didn't lift a finger throughout the process. The whole thi ... Read More
I had to move my entire office, including all of our furniture, equipment, and supplies. It was a massive undertaking, but Gulf Stream Van Line's movers handled everythin ... Read More
This company will tell you it’s one price and then they’ll call back and quote you and it’s thousands of dollars more then they are not the ones to pick up your ite ... Read More
Gulf Stream Van Lines is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Gulf Stream Van Lines actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Free estimate from licensed interstate movers or call our support team anytime.
