Mar 02, 2025
Useless
When I called to complain about the issues, the customer service team was rude and dismissive. They talked over me, refused to let me explain the situation, and basically told me there was nothing they could do. I’ve never dealt with such poor service.
Apr 16, 2025
Efficient, priced fairly, on time.
Everyone was very careful with every item, from the biggest piece of furniture to the tiniest parcel. Their calm and collected attitude put me at ease all day long.
May 17, 2026
were very conscientious
On moving day. The movers called me 30 minutes prior to arriving at my home to let me know they were almost there. There were four men who came to pack all my furniture. They were very respectful, joyful, kind, patient, and great listeners. I was extremely happy with the effort and great care they took with my belongings. The next morning they delivered all of my home furnishings, and personal belongings in a very timely and efficient manner. They placed my area rugs, where I asked them to. They placed the furniture where I asked them to and were very conscientious of how my new home was set up.
May 22, 2025
My hats off to you!
After years in the same condo, my parents were downsizing, and I wanted it to go smoothly for them. The movers I hired from this company arrived early, explained everything clearly, and treated my parents’ belongings with so much care and respect. They even took the time to reassemble furniture at the new place. My parents were comfortable the entire time, which meant everything to me. Absolutely recommended!
Oct 24, 2023
Just Horrible
I used this company last year to move me to Texas. They showed up late destroyed my stuff they took money from me for cheap boxes and now they said a year later I would get a 62.00 refund my purse cost more than that. And per Mrs M my money would beHere by the 19 well it’s the 24 still no refund. I am going to complain toDOT This is a horrible company don’t use them
Jul 21, 2026
They handled everything with care,
They handled everything with care, communicated clearly throughout the day, and worked efficiently without rushing. If you are looking for a reliable moving company in Phoenix for residential moving, packing services, apartment moves, or long-distance moving, I highly recommend them. It’s hard to find movers who are both professional and genuinely caring, but this team delivered on both. We would absolutely use them again for future moves.
Jun 30, 2025
I would hire them again in a heartbeat!
The elderly folks in my life were getting ready to sell the house they would lived in for over four decades. I had doubts about the movers' capacity to coordinate everything, but they did an incredible job. They handled fragile items with care, whispered to my parents, and moved slowly. They paused and reassured my worried mother that everything would be fine when she started to cry. Such understanding is priceless.
Dec 17, 2024
The crew was polite!!!
Transferring from DE was a snap with these guys. Our furniture was in fantastic condition upon its return from the two weeks of storage, and the care we received was second to none. Since I am satisfied with their service, I have no qualms about recommending them to others.
Nov 16, 2025
Very happy with their work.
I’ve used Cross Country Movers twice - once for a personal move and recently for an office move and had positive experiences both times. For this most recent move, they showed-up on time and handled our office furniture and marketing materials with care. The crew chief Rob did such a good job packing our storage unit that we were able to cancel the order for a second one. Very happy with their work.
Mar 19, 2026
trustworthy movers.
Had an excellent experience with this packers and movers team. They were punctual, professional, and took great care in packing and transporting all items safely. The entire process was smooth and stress-free. The staff were polite, responsive, and made sure everything reached the destination in perfect condition. I’d highly recommend their service to anyone looking for a reliable and trustworthy movers.