Nov 19, 2025
I had an amazing experience with Cross Country Movers Services!
I had an amazing experience with Cross Country Movers Services! They helped me move out of my very first apartment, and I couldn’t have asked for a smoother process. The team arrived right on time, packed everything up quickly and neatly, and handled all of my belongings with great care. They were extremely professional, courteous, and efficient from start to finish. Moving can be stressful, but they truly made it feel effortless. Highly recommend them to anyone looking for reliable and top-notch movers!
Jan 29, 2026
A great team, highly recommend.
A great team, highly recommend. Moving is no fun, even in the best of circumstances, Andrew and his team made moving day much less stressful with great attitudes and diligent attention to handling and protecting our belongings.
Sep 15, 2026
took care of all my items!
This was a great moving experience! I’ve used two other moving companies before and Cross Country Movers was by far the best. Kurt and Paul were quick and efficient and took care of all my items!
Feb 03, 2026
I will definitely use them again for any future moves.
Had a seamless experience and strongly recommend them! They were communicative, timely, friendly, and polite. I will definitely use them again for any future moves.
Jul 28, 2026
Cannot recommend them highly enough.
The team lead told me he went ahead and packed the closets for me. I almost cried from relief. They really went above and beyond in my opinion. Erick, Gabe and Kevin were amazing and made sure to take great care of my items and alerted me to possible issues with some of my furniture as far as wear and tear that could become a problem. This move was basically seamless for me and it was all because they made sure it would be. The quote was accurate and there were no surprises. Cannot recommend them highly enough.
Jun 24, 2026
Would definitely recommend this moving company
They worked efficiently but made sure everything was packaged and wrapped securely to avoid damage. The move was quick and painless thanks to their hard work! Would definitely recommend this moving company to anyone looking to relocate.
Apr 23, 2026
Everything arrived and in perfect shape
Everything arrived and in perfect shape. As they started to unload they noticed me frantically opening boxes and when I told them I had accidently packed my wallet inside they shrugged it off but then the unexpectable happened! Once they were done, they disappeared, the reappeared out of no where. The guys actually bought me lunch. Who does that?! It meant so much!
Dec 25, 2024
very smoothly and tension-free
I had a studio apartment with narrow hallways, and I was worried my large dresser wouldn’t make it out. The movers calmly measured the doorframe, removed the dresser drawers, and carried it out piece by piece. They reassured me the whole time, saying, “We’ve got this.” At my new place, they reassembled it perfectly.
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Mar 02, 2025
Useless
When I called to complain about the issues, the customer service team was rude and dismissive. They talked over me, refused to let me explain the situation, and basically told me there was nothing they could do. I’ve never dealt with such poor service.
