Dec 16, 2025
I plan to use Cross Country Movers for any future moves.
Cross Country Movers is an excellent company to work with. Movers on both ends were efficient and handled my good with care. I moved from California to Dallas, and my items were delivered within a week of pick up. Nothing was missing or damaged. Communication from getting a quote, booking, payment, and delivery was consistent and I was kept informed regarding movement and delivery. I plan to use Cross Country Movers for any future moves.
May 27, 2026
, love this company!!
They are very careful, curtious I love everything about this company!! I have used them since 2011 every move! Ii include lots of cold water a paid lunch their pick and they are worth a tip!! Mr. Scott and his crew mate rocked today!! They were professional, curtious, and happy to oblige with whatever I needed! Love, love this company!!
May 13, 2025
Good Communication!!!
This team made it so easy for me to move my daughter back home from college. We had a huge load to carry back but they worked fast and none was left behind. They even loaded her bike and other outdoor gear that wouldn’t fit in our car. Absolutely worth it.
Mar 22, 2026
I am very pleased with their professionalism
Clark and Andrew did an outstanding job delivering the vanity that I ordered. They were considerate of where they drove on the property, making sure that I approved everything before they proceeded. They were also careful getting the vanity into the house, assuring there was no damage. I am very pleased with their professionalism and would use their services again.
Jun 24, 2026
Would definitely recommend this moving company
They worked efficiently but made sure everything was packaged and wrapped securely to avoid damage. The move was quick and painless thanks to their hard work! Would definitely recommend this moving company to anyone looking to relocate.
Oct 23, 2023
If I could do zero star I would
They do not properly take care of your items. Most of your stuff will be broken, stolen, or just downright filthy. Please go use someone else if you actually want to get your stuff as is. Then when you try to get a claim for your items they give you the run around. They subcontract out so there’s no communication or any accountability.
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Feb 01, 2026
Thanks for simplifying our move.
The team then moved large, cumbersome items from another household to the new house. The items included an antique upright grand piano. This move was also completed flawlessly. We appreciate the effort and care of the team in completing all parts of this move. Thanks for simplifying our move.
Jul 31, 2026
Would 100% recommend them!
Bogdan and Andrei were fantastic! They were on time, very professional and friendly, and packed everything very carefully. When they moved all of my furniture they made sure each piece was exactly where I wanted it. They also made sure all of my furniture was put back together exactly the way it was before. Would 100% recommend them!
Aug 19, 2025
Quick and Effortless!
I had some unexpected delays with my lease, and Cross Country Movers was flexible enough to adjust the timing. The movers showed up early, helped wrap a few last-minute items, and didn't rush even when I was clearly stressed. They helped get my bed and couch into a tight space without forcing anything. I felt supported during the whole process, which really mattered that day.
