Nov 20, 2025
Highly recommend!
Great movers, quick and efficient and easy to work with! One furniture piece ended up with two scratches, but otherwise everything was great! They took down and set back up pieces and moved a couple items multiple times to get the right spot. Highly recommend!
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Jan 07, 2026
Highly recommended!
From being on time to moving everything in record time! No breakage and the guys were a complete pleasure to work with. Highly recommended!
Apr 21, 2026
They were friendly, respectful, and worked quickly
They were friendly, respectful, and worked quickly without rushing. I couldn’t be happier with the service I received. The team was punctual, organized, and extremely careful with all of my belongings. It took them the whole night to move all of our belongings which is understandable because we started so late but despite that they made sure to finish the job.
May 14, 2026
Good Job
I needed help moving the large pieces of furniture and boxes up out of a base into a U-Haul truck since I fractured my knee cap. Not only were they up front about all the charges, the process on how they were going to load everything securely, they even checked in several times to give updates on the items still left to move.
Aug 31, 2026
AMAZING!
Cruz and his crew were AMAZING! Super fast, thorough, and careful with all of our stuff. Made our move from the Central Coast down to LA easier than I ever could’ve imagined. We’ll definitely be working with Cross Country Movers any time we move again in the future!
May 26, 2025
they handled everything very well.
Hiring this moving company may have been the best decision of the year I’ve made. They removed all the stress from moving and turned it into something enjoyable. I had a lot of heavy furniture, but the crew was so in sync that it didn’t seem like much of a challenge. They even went ahead and checked the truck twice to ensure everything was not left behind. I can’t recommend them enough!
Jul 31, 2026
Would 100% recommend them!
Bogdan and Andrei were fantastic! They were on time, very professional and friendly, and packed everything very carefully. When they moved all of my furniture they made sure each piece was exactly where I wanted it. They also made sure all of my furniture was put back together exactly the way it was before. Would 100% recommend them!
Sep 12, 2025
Poor estimate and poor communication
My rugs were rolled up without any protection, and now they have weird creases and some grease stains. I’m not sure if they dragged them through the street, but it sure looks like it.
Mar 26, 2026
efficient, and super easy to work with!
As interior designers who work with a lot of moving companies, Cross Country Movers is by far the best team we've ever worked with!! Great service from initial contact to final installation. The entire team is professional, efficient, and super easy to work with!