May 04, 2026
I highly recommend this place because of her excellent customer service.
I had a great experience thanks to the storage manager Marielle. She helped me find an affordable option and even made sure I got the perfect size at the last minute. She was patient, helpful, and really cared about making sure everything worked out. I highly recommend this place because of her excellent customer service.
Dec 25, 2024
very smoothly and tension-free
I had a studio apartment with narrow hallways, and I was worried my large dresser wouldn’t make it out. The movers calmly measured the doorframe, removed the dresser drawers, and carried it out piece by piece. They reassured me the whole time, saying, “We’ve got this.” At my new place, they reassembled it perfectly.
Sep 10, 2026
would hire again!
They were early, communicative, friendly, careful, hard working—everything you could want in movers. They finished early and it was several hundred dollars less than the quote they gave us. Would hire again!
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Apr 09, 2026
Thank you guys so much!!
Will, Fonzie and Sky did an amazing job moving my family into our new home. They worked quickly and efficiently and everything arrived in perfect condition. Thank you guys so much!!
Jan 07, 2026
Highly recommended!
From being on time to moving everything in record time! No breakage and the guys were a complete pleasure to work with. Highly recommended!
May 09, 2025
Super heroes of moving
I’ve had movers be careless in the past, so I was skeptical. But this company restored my faith. They walked us through the process, double-checked fragile items, and used extra padding without me even asking. All my things arrived unharmed. I couldn’t be more thankful to them!
Aug 18, 2026
Cross Country Movers was fantastic with my move!
Cross Country Movers was fantastic with my move! They helped me out every step of the way leading up to the day of. Chris and his team were kind, efficient, and so fast while making sure all of my furniture was well protected! I cannot recommend enough. They made what is usually a stressful process so easy and relaxed!
Nov 16, 2025
Price was super reasonable as well.
We made our reservation over a month ahead of time and received constant reminders in advance of the move date. On the day of the move, Emmanuel, Roberto, and Felix arrived on time and did everything we expected and hoped for to make the move successful (boxing, wrapping, transporting, etc). They were a great crew and couldn't have been nicer or more helpful. Price was super reasonable as well.
Aug 13, 2025
Immensely satisfied
I packed my belongings into a storage unit while traveling abroad, and upon my return, I needed everything delivered to my new place. I had forgotten what was in some boxes, but the movers helped me sort it all out and didn't rush me. They even helped set up the heavy furniture in the right rooms. It made returning home feel a lot more welcoming.
