Apr 15, 2026
The movers were amazing!
The movers were amazing! They showed up right on time, were super careful with my things, and made the whole move way less stressful. Everyone was friendly and professional. I’d definitely use them again and recommend them to anyone needing reliable movers!
Aug 04, 2026
They were attentive, punctual, professional,
They were attentive, punctual, professional, and careful with everything. They did an incredible job, including the assembly of our bed. They were there for us pretty much all day. Frank, who picked up the phone when I called to schedule our move, was also incredibly helpful, prompt, and approachable. All in all, we really appreciate Cross Country Movers and all they did for our family.
Jun 21, 2026
would recommend them.
they were very communicative leading up to the date. I worked with different teams for each move, but overall, they were fast, thorough, and friendly. Thankfully, there were no damages to my belongings or the buildings. I will be calling them if/when I move again and would recommend them.
Dec 16, 2025
I plan to use Cross Country Movers for any future moves.
Cross Country Movers is an excellent company to work with. Movers on both ends were efficient and handled my good with care. I moved from California to Dallas, and my items were delivered within a week of pick up. Nothing was missing or damaged. Communication from getting a quote, booking, payment, and delivery was consistent and I was kept informed regarding movement and delivery. I plan to use Cross Country Movers for any future moves.
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Mar 05, 2026
I’d highly recommend Cross Country Movers
They meticulously padded and wrapped each and every piece of furniture they loaded. I was also extremely impressed with how they took the time to cover and protect the floors and walls at both locations of our move. I’d highly recommend Cross Country Movers if you’re looking for a moving company!
Jan 29, 2026
would highly recommend this crew.
Just had Edwin and crew conduct a move for me, and I couldn’t be happier. This was my first experience hiring movers and they did a great job. They hustled and took great care of my belongings. I would highly recommend this crew.
Aug 21, 2025
Unsatisfied customer SERVICE
When I tell you these guys destroyed my furniture, I’m not exaggerating. My wooden dresser? Deep scratches all over the surface. My dining table? A massive chip on the corner. My couch? Mystery stains that weren’t there before.
Dec 17, 2024
The crew was polite!!!
Transferring from DE was a snap with these guys. Our furniture was in fantastic condition upon its return from the two weeks of storage, and the care we received was second to none. Since I am satisfied with their service, I have no qualms about recommending them to others.
Feb 18, 2026
highly recommend them!!
They reassembled everything quickly and put everything exactly where we wanted it, with nothing lost and zero damage. This is truly professional moving company, and I highly, highly recommend them!!