Nov 14, 2025
m ost polite staff around.
We have used them several times and they have the best and most polite staff around. The movers were quick and efficient and did a great job. They were top class from start to finish. And pricing was very good compared to other people who try to low ball a quote. They were right on their quote. 5 stars
May 12, 2026
highly recommend Cross Country Movers to everyone!
From start to finish the work is organized, diligent, and done with their tremendous strength and kindness. Our Family accomplished both moves and storage for us without any problems! We highly, highly recommend Cross Country Movers to everyone!
Aug 21, 2025
Unsatisfied customer SERVICE
When I tell you these guys destroyed my furniture, I’m not exaggerating. My wooden dresser? Deep scratches all over the surface. My dining table? A massive chip on the corner. My couch? Mystery stains that weren’t there before.
Jul 02, 2026
Thank you for the excellent service!!
They made sure I was happy with the placement, adjusting it a few inches to the right... to the left... before moving on to the next cabinet. I would not hesitate to use Jeff and your company again! Thank you for the excellent service!!
Jan 29, 2026
A great team, highly recommend.
A great team, highly recommend. Moving is no fun, even in the best of circumstances, Andrew and his team made moving day much less stressful with great attitudes and diligent attention to handling and protecting our belongings.
Aug 25, 2026
I will definitely use them again
Justin’s team did an AMAZING JOB!! They were fast, efficient and the price was very reasonable. I will definitely use them again and request Justin specifically!
Jun 17, 2026
Thank you
TJ did an ANAZING job moving us from Florida to Ohio. He was very personable, courteous, efficient, and helpful. He delivered our belongings just when he said he would. He maintained communication throughout the whole process. His team disassembled and reassembled furniture, and took excellent care of our items. We would use them again and highly recommend to anyone else!!! Thank you
May 06, 2025
Do not use!!! Beware!!
One of my paintings ended up crammed behind a mattress in the truck, and I discovered a nasty rip across the canvas when unloading. Nobody admitted to doing it, and I got zero compensation.
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Mar 05, 2025
BAD PEOPLE!
Their quote was significantly lower than what I ended up paying. In addition, they billed me for the extra time as the transfer took significantly longer than expected. In addition, they scuffed my wooden floors.