May 13, 2026
Would absolutely hire again.
They showed up on time, worked quickly, and handled everything with care. Communication was clear, they were polite and professional, and they wrapped/loaded efficiently without rushing in a way that felt careless. The move was smooth and done in less than three hours. Would absolutely hire again.
Sep 11, 2025
Whole process so easy!
The movers surprised me with how organized they kept my state-to-state relocation. They created a checklist, matched boxes to it, and confirmed delivery piece by piece. Nothing was misplaced, and everything was accounted for immediately.
Mar 30, 2026
We will absolutely be using them again!
The crew that handled our furniture were efficient and kind and did an amazing job! They took great care of how to get the furniture in and around our existing stuff and were very thoughtful. We will absolutely be using them again!
Jul 23, 2026
the best moving experience I've had so far.
What really stood out was how organized and efficient they were. Everything went smoothly, and they made what is usually a stressful day feel easy and seamless. It was, without a doubt, the best moving experience I've had so far.
Aug 21, 2025
Unsatisfied customer SERVICE
When I tell you these guys destroyed my furniture, I’m not exaggerating. My wooden dresser? Deep scratches all over the surface. My dining table? A massive chip on the corner. My couch? Mystery stains that weren’t there before.
Feb 24, 2026
highly enough for a seamless
Their teamwork and positive attitudes made all the difference. I can’t recommend Cross Country Movers —and this entire team—highly enough for a seamless, cross-country move.
Apr 07, 2025
Den of Theives
Don’t ever give a deposit. They subcontract amateurs. They will hire cheap unprofessional laborers who do not know how to move anything. They will be cheat you out of money, and damage most of your stuff. There is no customer service and they will not answer calls once they have your money. Stay away. Use a known professional moving company. Never give a deposit unless they did the quote in person at your home, which they will not do. First red flag.
Apr 06, 2026
This was a top tier experience from day 1
This was a top tier experience from day 1! I STRONGLY RECOMMEND Cross Country Movers and HIGHLY recommend my crew. Thank you Davey, Kedrick, and Jeremiah for making an otherwise stressful experience enjoyable! Hope you each have a very happy Thanksgiving!
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Nov 14, 2025
m ost polite staff around.
We have used them several times and they have the best and most polite staff around. The movers were quick and efficient and did a great job. They were top class from start to finish. And pricing was very good compared to other people who try to low ball a quote. They were right on their quote. 5 stars