Jan 15, 2026
They are simply the best!
They organized my wardrobe perfectly and had a great sense of furniture arrangement. They truly have an eye for detail! Despite the challenges of my new apartment, they remained calm and collected throughout. Thanks to them, my first move was incredibly smooth. I highly recommend them to anyone in need of moving services. They are simply the best!
Sep 12, 2025
Trustworthy Movers
I was surprised at how quiet and efficient the movers worked. They moved steadily without wasting time, but never rushed the process. Everything was packed with precision, making the whole move feel effortless.
Dec 22, 2025
Very professional and top notch.
Very courteous and took great care of our belongings. They wrapped all of our furniture with care to ensure that it wasn’t scratched or damaged. They checked in with us multiple times throughout the move to see if we were satisfied with the progress and asked if we wanted them to adjust or move anything. Very professional and top notch. Cross Country Movers is my preferred mover.
Apr 07, 2025
Terrible communication on important matters
The movers arrived late and spent the entire day blaming traffic, weather, and other random excuses for their delays. It was clear they weren’t taking responsibility for their poor planning. By the time they finished, it was dark, and I had no energy left to check if everything was intact. Spoiler alert: it wasn’t.
Dec 17, 2024
The crew was polite!!!
Transferring from DE was a snap with these guys. Our furniture was in fantastic condition upon its return from the two weeks of storage, and the care we received was second to none. Since I am satisfied with their service, I have no qualms about recommending them to others.
Jul 11, 2026
Will be using Cross Country Movers in the future
Used Cross Country Movers for an office move and the team was fast, efficient, and very friendly. Definitely a top to bottom crew that covered all of the details of a complex move, allowing me to focus on my other work. Will be using Cross Country Movers in the future whenever I need any type of moving service!
May 06, 2026
best moving experience I have ever had!
They made everything easy from the start, from e-signatures to scheduling, it was outstanding service. The moving team was punctual and easy to get ahold of when needed. They went above and beyond during the move, making this a seamless experience. Jessica handled this move for us and she also was incredible, so kind, trustworthy, and was available for us with any questions we had. I highly recommend using this company and ask for Jessica; best moving experience I have ever had!
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Mar 28, 2026
Thank you!!
Allen and Danial were so good moving my big heavy couch down my stairway, with a sharp corner. No damage done to walls or paint! They were very understanding of my worry! Professional, polite, and understanding, can't ask for more. Thank you!! Kathy
Mar 29, 2025
Unforgettable Experience
The entire experience was first-rate. The movers were so well-organised and meticulous with their packaging that the whole operation went off without a hitch.
