Nov 20, 2025
Highly recommend.
they were so kind and understanding. I also want to extend my heartfelt appreciation to Jacob, Shawn, Cory, and Lucas for their exceptional service and professionalism. This crew exemplifies what it means to be kind, patient, and genuinely committed to delivering my belongings to my home as if they were their own. Their calm demeanor, respectful communication, and unwavering patience with me 😀 made a lasting impression. It's rare to encounter a crew so consistently courteous, efficient, and easy to work with. Cross Country Movers is lucky to have such a stellar team! If you are looking to move , highly recommend.
Jun 27, 2025
Excellent bargain
Moving amid a heat wave made me nervous about the weather. The crew kept everything going well even though they worked in shifts and brought water bottles.
Aug 13, 2025
Immensely satisfied
I packed my belongings into a storage unit while traveling abroad, and upon my return, I needed everything delivered to my new place. I had forgotten what was in some boxes, but the movers helped me sort it all out and didn't rush me. They even helped set up the heavy furniture in the right rooms. It made returning home feel a lot more welcoming.
Jun 11, 2026
Highly recommend!
They arrived right on time and worked quickly and efficiently from start to finish. Their skill and attention to detail when loading the U-Haul were truly impressive — they maximized every inch of space in the truck. They were also very respectful of the property, carefully protecting the floors and walls throughout the entire process. Highly recommend!
Mar 05, 2025
BAD PEOPLE!
Their quote was significantly lower than what I ended up paying. In addition, they billed me for the extra time as the transfer took significantly longer than expected. In addition, they scuffed my wooden floors.
Feb 12, 2026
Highly recommend!
I’ve used this company multiple times and confidently refer them to my clients. They consistently go above and beyond without ever needing to be asked. Even the small details matter — they laid down a red rubber rug to protect my floors, which I truly appreciated. Their professionalism, care, and attention to detail are exactly why I will continue to use them and refer them without hesitation. Highly recommend!
Jul 28, 2026
Cannot recommend them highly enough.
The team lead told me he went ahead and packed the closets for me. I almost cried from relief. They really went above and beyond in my opinion. Erick, Gabe and Kevin were amazing and made sure to take great care of my items and alerted me to possible issues with some of my furniture as far as wear and tear that could become a problem. This move was basically seamless for me and it was all because they made sure it would be. The quote was accurate and there were no surprises. Cannot recommend them highly enough.
Dec 17, 2024
The crew was polite!!!
Transferring from DE was a snap with these guys. Our furniture was in fantastic condition upon its return from the two weeks of storage, and the care we received was second to none. Since I am satisfied with their service, I have no qualms about recommending them to others.
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
May 26, 2026
well-prepared.
I recently used Cross Country Movers to relocate from my temporary third-floor apartment to my newly renovated home. It was a pleasant experience from start to finish. The Sunshine moving staff maintained constant communication to ensure we were well-prepared.
