Jan 01, 2026
I was comfortable throughout the process.
What really impressed me was how smoothly everything was handled for such a big move—no surprises, no hidden fees, and my items arrived exactly when promised in perfect condition. The team was friendly, respectful, and went above and beyond to make sure I was comfortable throughout the process. If you’re looking for a moving company you can truly trust for a long-distance move, I highly recommend Cross Country Movers. They turned what could have been a stressful experience into a seamless and worry-free one.
Dec 14, 2024
Bloody basters
Horrible Experience - Avoid This Company! I can't express enough how terrible my experience with Cross Country Movers has been. From the start, the communication was absolutely dreadful. Once they picked up my stuff, I never heard a word from them. No updates, no tracking info, nothing. I had no idea where my belongings were or when they would arrive. The worst part? They completely overcharged me. The initial estimate was way lower than the final bill, and they tacked on extra, unexplained fees that were never mentioned during booking. It felt like they were just taking advantage of me at every turn. And now, even though it's been weeks, my stuff still isn't here! No one is giving me a clear answer or timeline. This company is a complete disaster and I wouldn't trust them with a single item, let alone an entire move. Do yourself a favor and find a reputable moving company. Cross Country Movers is an absolute nightmare. PS: I will write an complain everyday on here so people will know till my stuff come and all my stuff needs to come undamaged and nothing missing Sincerely ANTHONY WATKINS !!!
Aug 31, 2026
AMAZING!
Cruz and his crew were AMAZING! Super fast, thorough, and careful with all of our stuff. Made our move from the Central Coast down to LA easier than I ever could’ve imagined. We’ll definitely be working with Cross Country Movers any time we move again in the future!
Jun 25, 2025
Great Customers Services!
This move felt easier because Cross Country Movers experts took the lead on small details. They had furniture blankets, tools for disassembly, and extra shrink wrap for our glass table. I didn’t lift a finger once they arrived, and they constantly checked in before taping or wrapping anything. I couldn’t have asked for anything else!
Mar 21, 2026
I recommend them without any reservation whatsoever
They arrived exactly on time and did not leave until the job was perfectly done. We will have a second move in four weeks to finish and complete the process and I am going to ask for Louis Olivo and his crew again there are perfect for what I was looking for. I recommend them without any reservation whatsoever
May 19, 2026
The team from Cross Country Movers were fast, efficient, affordable
The team from Cross Country Movers were fast, efficient, affordable and very professional. We used them to move my daughter into her new apartment and I was impressed with how smoothly it went. After several years of DIY moving, Cross Country Movers convinced me that hiring professionals is the way to go in the future.
Jun 16, 2026
I’d recommend the company to everyone!
Very polite and totally efficient at accomplishing the work of loading and unloading belongings. They took great care with the furniture and boxes, everything arrived intact. I’d recommend the company to everyone!
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Nov 16, 2025
Price was super reasonable as well.
We made our reservation over a month ahead of time and received constant reminders in advance of the move date. On the day of the move, Emmanuel, Roberto, and Felix arrived on time and did everything we expected and hoped for to make the move successful (boxing, wrapping, transporting, etc). They were a great crew and couldn't have been nicer or more helpful. Price was super reasonable as well.
Aug 19, 2025
Quick and Effortless!
I had some unexpected delays with my lease, and Cross Country Movers was flexible enough to adjust the timing. The movers showed up early, helped wrap a few last-minute items, and didn't rush even when I was clearly stressed. They helped get my bed and couch into a tight space without forcing anything. I felt supported during the whole process, which really mattered that day.
