Nov 15, 2025
I will use their service again.
The movers who helped were on time, professional, organized and price was decent. They did the job fast and with care. Unlike other movers they are available on holidays and were able to accommodate my move at short notice. I appreciate their prompt communication. I will use their service again.
May 20, 2026
recommend them to friends.
I also like that they start the clock from the time they arrive and stop it as soon as they are done . Some other companies charge from and to their warehouse and I don’t think it’s a fair practice . Overall, I would def hire them again and recommend them to friends.
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Jun 30, 2025
I would hire them again in a heartbeat!
The elderly folks in my life were getting ready to sell the house they would lived in for over four decades. I had doubts about the movers' capacity to coordinate everything, but they did an incredible job. They handled fragile items with care, whispered to my parents, and moved slowly. They paused and reassured my worried mother that everything would be fine when she started to cry. Such understanding is priceless.
Apr 15, 2025
Best Move Ever, Not Kidding.
We had to relocate our small business over a weekend to avoid disrupting operations. And their movers came to our rescue! They packed, transported, and set up all our office furniture and computers in less time than we thought. By the next morning, we were ready to work without skipping a beat. Many thanks!
Jan 19, 2026
The team was punctual,
The team was punctual, professional, and very efficient from start to finish. They handled all of my furniture and boxes with care, and everything arrived in perfect condition. Moving a one-bedroom apartment can still be stressful, but they made the process smooth and worry-free. Everyone was friendly and respectful, and the pricing was very fair. I highly recommend Cross Country Movers to anyone looking for reliable movers — I’ll definitely use them again in the future!
May 13, 2025
Good Communication!!!
This team made it so easy for me to move my daughter back home from college. We had a huge load to carry back but they worked fast and none was left behind. They even loaded her bike and other outdoor gear that wouldn’t fit in our car. Absolutely worth it.
Jun 30, 2026
I will be calling them back.
The Movers were great. Mike and Jose came in and moved my whole 4 bedroom house into a storage in less than 3 hours. They were very professional. I will be calling them back.
Jul 15, 2026
They were punctual, professional, efficient, and careful.
They were punctual, professional, efficient, and careful. I appreciated their knowledge and experience with different types of California homes, as they knew right away the options to handle situations. Sadly, my couch was too big to fit through the door at the new spot, but not for lack of trying! They took the door off the hinges, investigated pulling it up from the balcony with straps, etc! Alas, when we decided nothing would work, Bogdan gladly took it back downstairs for me and parked it in my parking spot. They were extremely helpful, but also mindful of the time and cost throughout. I sure hope I don't move again anytime soon LOL but when I do, I'm calling Cross Country Movers
Sep 12, 2025
Poor estimate and poor communication
My rugs were rolled up without any protection, and now they have weird creases and some grease stains. I’m not sure if they dragged them through the street, but it sure looks like it.