Nov 03, 2026
Stolen ad broken itens.
Overall, I cannot say that I had a good experience with this moving company. What I expected to be a straightforward and well-organized move turned into a frustrating process. There were issues with communication, coordination, and the overall quality of service. I understand that moving can sometimes involve unexpected challenges, but customers should still receive proper updates and professional assistance throughout the process. Unfortunately, I did not feel that my expectations were met. The company has several areas where it could improve, especially when it comes to customer communication, organization, and service quality. Based on my experience, I would be hesitant to use this company again.
Sep 28, 2025
I was impressed with their teamwork.
I moved a two-bedroom apartment last weekend. It took about 4 hours in total, which was faster than I expected. The movers worked steady the whole time and nothing was damaged at all.
Apr 27, 2026
Would not recommend!
Was an absolute horrible experience. They did not adequately share the schedule prior to me signing. Then picked up my items from CO and brought them to NY for storage “until a driver and truck became available”. Had no sense of urgency or care to get me my items in a timely manner. Took OVER 30 days before I received my stuff for my out-of-state move. Lived without my items for a month. Finally got my things, with NO discount and some of the boxes were beat up and only 2 people were sent to unload and move my stuff in... Would not recommend!
Oct 02, 2026
This is absolutely unacceptable behavior from a moving company.
This is absolutely unacceptable behavior from a moving company. Customers put an enormous amount of trust in movers because they have access to their homes, personal belongings, and family possessions. The issues you described would be enough to make anyone upset, but the alleged treatment of your daughter’s crib and bed is especially disturbing. I hope your evidence is preserved and taken seriously.
Oct 01, 2026
This is absolutely horrifying.
This is absolutely horrifying. No one should ever have to go through something like this, especially when their children and personal belongings are involved. The fact that a mover would admit to doing something so disgusting to a child’s crib and bed is beyond unacceptable. I really hope you’re able to get justice and that other families see this before trusting this company.
Nov 27, 2025
Very disappointed.
During my move, I misplaced a leaf on a dining room table, broke a TV (which was improperly boxed and did not remove the base and cushion the corners, leaving the screen damaged and the base jammed into place), broke a table leg, delivered someone else's box without explaining the difference between poundage and replacement costs, and sent movers who had a very poor command of the English language and covered up their errors until I started unpacking and closely inspecting. The company simply instructs you to submit an insurance claim, but the delivery signing of the paperwork did not clarify the difference between replacement and poundage (60 cents per pound of lost, damaged, etc.). I have chairs for a dining room table, but there isn't a middle leaf to extend the table, so it's difficult to accommodate eight people. Extremely disappointed.
Sep 30, 2025
This is the crew to trust.
We had an oversized sectional sofa that wouldn’t fit through the door. The movers figured out how to angle it and brought it inside without forcing it. I was impressed with their patience and teamwork.
Feb 20, 2026
DO NOT CARE ABOUT YOUR BELONGINGS
Had my belongings delivered after my expected delivery date. MULTIPLE items damaged; including a new LG Dryer that looks like it had been dropped off the truck and dented; shattered mirrors, broken patio furniture and a sectional couch that now has holes and missing cushions. I was not advised of any insurance options, but apparently I signed away something that was not stated to me. Therefore I was never discussed the option for full coverage of my belongins. I am only now supposedly receiving 60 cents per pound on damaged items. With that if a new dryer is dented and damaged I will supposedly only receive around $180 for a $1000 new digital machine. This company is very misleading and has a 3rd party supposed insurance affiliate that makes it impossible to submit all of your files, photos and documentation. I have also emailed them and have yet to hear a response. My items were delivered a month ago. If you do decide to use this company that hires random people from the internet to care for you items and to come into your home without interviews and more importantly, back ground checks you should read your contract thoroughly and dont sign anything until you know exactly every word that is in the contract. What they will tell you is the opposite of what you will experience.
Aug 31, 2026
DO NOT HIRE
If I could give this company ZERO stars, I would. This was hands-down the most dishonest, careless, and unacceptable moving experience I have ever had. Cash went missing during our move. Multiple belongings were broken. They quite literally packed DEAD BUGS into our boxes instead of taking even the slightest care with our possessions. As if that weren’t bad enough, they changed the agreed-upon price just THREE DAYS before pickup—raising it by THOUSANDS of dollars when we had virtually no time to find another company. It felt like a deliberate bait-and-switch designed to trap us once they knew we were depending on them. A moving company is trusted inside your home and around nearly everything you own. That trust was completely violated. Between the missing cash, damaged property, disgusting packing practices, and last-minute price increase, I would never allow this company near my belongings again. Please take this warning seriously: document absolutely everything, photograph your valuables, count your cash, read every line of the contract, and do not assume the original quote will be honored. Better yet, protect yourself and hire someone else. I would strongly discourage anyone from giving this company their business.
Jul 17, 2026
Excellent service from start to finish!
Excellent service from start to finish! The booking process was simple, and the customer support team answered all my questions quickly. The movers were polite, hardworking, and very careful while packing and loading my furniture. Everything arrived safely without any damage. They finished the job on time and made the moving experience completely stress-free. I am very satisfied with their service and will use them again in the future.
