Moving company in Westminster, CO
I was unhappy with how my move was managed. There were delays, and the updates were not very helpful. This created unnecessary stress on moving day. Better planning and communication are needed.
Overall, I cannot say that I had a good experience with this moving company. What I expected to be a straightforward and well-organized move turned into a frustrating process. There were issues with communication, coordination, and the overall quality of service. I understand that moving can sometimes involve unexpected challenges, but customers should still receive proper updates and professional assistance throughout the process. Unfortunately, I did not feel that my expectations were met. The company has several areas where it could improve, especially when it comes to customer communication, organization, and service quality. Based on my experience, I would be hesitant to use this company again.
Excellent service from start to finish! The booking process was simple, and the customer support team answered all my questions quickly. The movers were polite, hardworking, and very careful while packing and loading my furniture. Everything arrived safely without any damage. They finished the job on time and made the moving experience completely stress-free. I am very satisfied with their service and will use them again in the future.
This is absolutely horrifying. No one should ever have to go through something like this, especially when their children and personal belongings are involved. The fact that a mover would admit to doing something so disgusting to a child’s crib and bed is beyond unacceptable. I really hope you’re able to get justice and that other families see this before trusting this company.
Choosing a moving company should make relocation easier, but this experience was stressful. I felt that better organization and communication were needed. The process was not as smooth as I had hoped. I expected a higher level of service.
Fantastic moving service! The team arrived exactly when promised and handled every box and piece of furniture with care. They packed everything securely and ensured that all my belongings arrived safely. The movers were hardworking, professional, and easy to communicate with. There were no hidden fees, and the entire process was stress-free. I would definitely recommend them.
I hired this company expecting my furniture and personal belongings to be handled carefully throughout the moving process. Unfortunately, my experience was disappointing. Some of my items were not in the same condition when they arrived, and I was very unhappy with the way certain belongings had been handled. When people hire professional movers, they expect their possessions to be packed, transported, and unloaded with proper care. The overall handling of my move did not meet those expectations. I believe the company needs to pay much closer attention to how its employees handle customers' belongings and improve its overall moving procedures.
From different personnel giving me a variety of "correct" but opposite information, to being verbally assaulted by Vlad and then intimidated by Andre, this was one of the worst experiences of my life. It gets worse - many of my boxes were crushed, the finish on my gun safe was scraped off in many places and the inside shelving and racks came apart (even though they'd had staples joining the pieces) so apparently dropped, antique couch scuffed and scratched and broken, my 1904 Kimball upright piano was destroyed, antique globes were crushed, much of my hunting equipment was "lost"... even though I provided them with specifications from the safe's manufacturer and piano specialists, Azimuth denied that their movers could have moved these two items (yep, have pictures). These people are dishonorable and dishonest. They're good at passing customers from one employee to another, trying to confuse the issue or exhaust me. So, they're getting this review here, plus a complaint (already filed) with Indiana Attorney General. They're also going to have a complaint filed with the Colorado Attorney General (where their offices are now, supposedly), Credit Bureau, Federal Department of Transportation (IAG already referred this matter to them, I'll follow up), and the National BBB. Safe Ship isn't good, either. Mac Jean told me "we call all pianos a spinet." He also told me that the Direct Delivery that I payed a LOT extra for meant that my possessions would not be off-loaded between my Colorado home and my new Indiana home; that nobody else's possessions would be in the trailer with mine; my possessions would be set in my new home wherever I wanted them. The stress from this experience made me literally sick for months.
If I could give this company ZERO stars, I would. This was hands-down the most dishonest, careless, and unacceptable moving experience I have ever had. Cash went missing during our move. Multiple belongings were broken. They quite literally packed DEAD BUGS into our boxes instead of taking even the slightest care with our possessions. As if that weren’t bad enough, they changed the agreed-upon price just THREE DAYS before pickup—raising it by THOUSANDS of dollars when we had virtually no time to find another company. It felt like a deliberate bait-and-switch designed to trap us once they knew we were depending on them. A moving company is trusted inside your home and around nearly everything you own. That trust was completely violated. Between the missing cash, damaged property, disgusting packing practices, and last-minute price increase, I would never allow this company near my belongings again. Please take this warning seriously: document absolutely everything, photograph your valuables, count your cash, read every line of the contract, and do not assume the original quote will be honored. Better yet, protect yourself and hire someone else. I would strongly discourage anyone from giving this company their business.
I needed to move a few large items: a bed frame, a dresser, and a bike, across town, but didn't want to rent a truck and do it solo. The movers showed up right on time, were in and out faster than I expected, and everything was handled with care. They even secured the bike so it wouldn't tip during the ride. Super smooth from start to finish.
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Reviews summary
Recommended based on user reviews
Overall, I cannot say that I had a good experience with this moving company. What I expected to be a straightforward and well-organized move turned into a frustrating pro ... Read More
132 reviews
We scheduled our move at the last minute, but M Company still managed to accommodate us without any issues. The crew arrived on time, worked fast but carefully, and kept ... Read More
I was impressed by how orderly these movers were. Because everything was labeled and placed in boxes, unpacking was extremely easy. Everyone on the team had a positive at ... Read More
I hired AZIMUTH GROUP for a long-distance move from my apartment to a new home out of state, and, (person name) was incredible. From the first call to the final box, ever ... Read More
Wow, that was an incredible adventure! Their careful consideration for my home was evident when they placed protective mats on the walls and flooring. It appears like the ... Read More
I moved into a split-level townhouse and had a lot of heavy, awkward furniture, including an elliptical machine, a sectional couch, and a big bookshelf. They took their t ... Read More
I had a few big items: a sectional sofa, two bookshelves, and a mattress that needed to go from one apartment to another on short notice. The movers showed up right on ti ... Read More
I had a few questions before the move, and when I spoke with Johnnie, I instantly felt more confident about hiring them. I was moving some older furniture and a couple of ... Read More
We were moving into a duplex and had to coordinate timing with the people moving out. The crew from AZIMUTH GROUP was flexible, stayed in touch while we waited for the gr ... Read More
From different personnel giving me a variety of "correct" but opposite information, to being verbally assaulted by Vlad and then intimidated by Andre, this was one of the ... Read More
I needed to move a few large items: a bed frame, a dresser, and a bike, across town, but didn't want to rent a truck and do it solo. The movers showed up right on time, w ... Read More
AZIMUTH GROUP INC is a fully licensed and insured moving company with a strong presence across Colorado, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, AZIMUTH GROUP INC actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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