Sep 03, 2025
Extremely professional gentlemen.
My long-distance relocation was excellent. Amex Moving & Storage stayed on time, communicated clearly, and delivered all items safely and securely. Fragile pieces were wrapped securely, and I felt comfortable knowing my belongings were in the right hands.
Feb 04, 2026
Peaceful Service!
The logistics of my cross-county move seemed daunting at first. However, this company managed the schedule perfectly. They picked up my boxes on Monday and arrived at the new house by Wednesday morning. Every box landed in the correct room. I didn't see any hidden fees on my final invoice. The staff members were polite and worked quickly in the heat. It was a very positive experience, and I will use them in the future as well.
Apr 16, 2026
A Dream Team.
My transition to the new apartment was handled with a lot of care by the entire crew. Amex Moving & Storage made sure that all of the boxes were placed in the correct rooms, so I didn't have to move them again later.
Dec 28, 2023
Double the amount
I selected Amex for its high ratings however, my experience has not been the same. Once they arrived to perform the mace they charged me double the amount. The few boxes they packed got items damaged and my white couch was super dirty. I recommend getting someone that does in person or virtual quotes.
Oct 18, 2023
I would absolutely recommend this company.
I would absolutely recommend this company. James and his team dealt with the situation with professionalism and consideration. They have my undivided backing.
Jun 20, 2025
Best Move Ever, Not Kidding.
My dishes, gadgets, and furniture arrived in perfect condition. The packing was done expertly by the moving crew. I will definitely call them if I ever move again!
Apr 15, 2024
Whole process so easy!
I highly recommend this company for a quick and smooth transition. I must say I got the easiest relocation assistance for my last shift with Amex Moving & Storage.
Sep 12, 2026
DO NOT TRUST THIS COMPANY. If I could give zero stars, I would.
Prior to booking an interstate move from NY to TN, we conducted two to three separate virtual walkthroughs with sales rep Patrick Harris. We explicitly emphasized that we wanted everything accurately inventoried to avoid any surprises or unexpected costs on moving day. Based on these virtual evaluations, he issued a signed Binding Estimate for $21,800.00. Once signed, Operations Manager Michelle Bar became our main contact—and dealing with her was an absolute nightmare. Every conversation was like walking on eggshells. She maintained a belligerent "take it or leave it" attitude, overtalking us with "Listen, listen, listen," refusing to let us speak, and threatening to hang up if we pushed back. At one point, she actually said, "You're lucky we even showed up." They arrived on the final afternoon of our pickup window at 4:00 PM—with the closing on our NY home scheduled for 9:30 AM the next morning. The crew kept us awake packing all night long from 4:00 PM until 6:30 AM, leaving us just three hours before closing. Before a single item was loaded onto the truck, on-site lead Henner Rodriguez claimed the job was larger than expected and put Michelle Bar on the phone. With our NY home sale closing hours away and a purchase closing on our new home in TN just days later, our backs were completely against the wall. Knowing we were trapped, she verbally forced a price jump to $32,700.00—an unauthorized $10,900.00 overcharge—before work would begin. In a desperate attempt to lower the cost, we were forced to purge valuable personal belongings on the spot, forcing us to repurchase those items out-of-pocket after arriving in Tennessee. Left with no choice on moving day, we had to agree under total duress. Delivery was then delayed for over two weeks because Michelle Bar insisted we needed a shuttle service and attempted to demand additional accessorial fees, despite our executed paperwork reflecting $0 shuttle charges and specifying two smaller delivery trucks. Upon delivery, our furniture arrived with severe physical damage, including structural breaks to our bedroom set and entertainment center, and our box spring arrived filthy and water-stained. I have officially filed formal regulatory complaints with: • Federal Motor Carrier Safety Administration • New Jersey Division of Consumer Affairs (Office of Consumer Protection) • Tennessee Attorney General's Office (Division of Consumer Affairs) Save yourself the stress, money, and property destruction. Avoid AMEX Moving & Storage at all costs.
Dec 04, 2025
Fast, Careful Long Distance
The crew sorted the items and packed them so they wouldn't take up too much space. They even helped me decide what could go on top without causing damage. It was organized and quick, and I didn't have to make multiple trips.
Jul 08, 2025
Excellent experience!
Excellent experience! The movers helped us downsize to a condo. They helped identify what should go into storage versus what to bring now, and kept the whole move organized by color-coded tape. After delivery, they were also kind enough to help us with unpacking. Many thanks!