Jul 23, 2026
I appreciated their professionalism throughout the day.
The moving process was well organized from start to finish. The crew arrived on time, handled everything with care, and completed the job within the estimated time. I appreciated their professionalism throughout the day.
Jul 29, 2024
Very Smooth Transition!
The greatest of the best were these men. My relocation was successfully handled by them. They were kind and efficient at the same time. I would definitely get in touch with them again.
Oct 21, 2025
Exceptional service
I moved into a fourth-floor apartment with no elevator. I thought the stairs would slow everything down, but the movers powered through and carried all my furniture up without a single complaint.
Mar 18, 2025
delightful experience
A flawless experience! The movers handled our bulky furniture and delicate artwork with equal precision. Will definitely hire them again!
Aug 04, 2025
Problem Solver
I moved from one apartment to another just a few blocks away, but I had a lot of fragile things, including glass shelving and monitors. The movers were extremely careful and used padding and wrapping without me having to request it. There was nothing broken or scratched, and they were done faster than I expected. It was a small move, but they treated it like it mattered.
Jun 13, 2024
I Am A satisfied Customer NOw
I wholeheartedly recommend this company! From the initial phone conversation until the relocation day, they communicated well. The entire crew was extremely professional, knowledgeable, and friendly. The relocation was rapid and efficient. Most notably, compared to previous movers, they were extremely cautious and took great care in transporting our stuff. It truly provided us with peace of mind.
Aug 23, 2024
Couldn't have gone better.
This moving company was a lifesaver for my long-distance move. The team was punctual, organized, and skilled. They disassembled and reassembled my furniture with ease. The final cost was exactly as quoted, and they provided an exceptional service.
Jul 15, 2025
We had a flawless, full service move.
I had to move out of my condo the same week my lease ended and couldn’t get time off work. The movers coordinated the pickup with my building manager, packed and loaded everything while I was at the office, and had it all waiting for me at my new place that evening. Completely hassle-free!
Sep 12, 2026
DO NOT TRUST THIS COMPANY. If I could give zero stars, I would.
Prior to booking an interstate move from NY to TN, we conducted two to three separate virtual walkthroughs with sales rep Patrick Harris. We explicitly emphasized that we wanted everything accurately inventoried to avoid any surprises or unexpected costs on moving day. Based on these virtual evaluations, he issued a signed Binding Estimate for $21,800.00. Once signed, Operations Manager Michelle Bar became our main contact—and dealing with her was an absolute nightmare. Every conversation was like walking on eggshells. She maintained a belligerent "take it or leave it" attitude, overtalking us with "Listen, listen, listen," refusing to let us speak, and threatening to hang up if we pushed back. At one point, she actually said, "You're lucky we even showed up." They arrived on the final afternoon of our pickup window at 4:00 PM—with the closing on our NY home scheduled for 9:30 AM the next morning. The crew kept us awake packing all night long from 4:00 PM until 6:30 AM, leaving us just three hours before closing. Before a single item was loaded onto the truck, on-site lead Henner Rodriguez claimed the job was larger than expected and put Michelle Bar on the phone. With our NY home sale closing hours away and a purchase closing on our new home in TN just days later, our backs were completely against the wall. Knowing we were trapped, she verbally forced a price jump to $32,700.00—an unauthorized $10,900.00 overcharge—before work would begin. In a desperate attempt to lower the cost, we were forced to purge valuable personal belongings on the spot, forcing us to repurchase those items out-of-pocket after arriving in Tennessee. Left with no choice on moving day, we had to agree under total duress. Delivery was then delayed for over two weeks because Michelle Bar insisted we needed a shuttle service and attempted to demand additional accessorial fees, despite our executed paperwork reflecting $0 shuttle charges and specifying two smaller delivery trucks. Upon delivery, our furniture arrived with severe physical damage, including structural breaks to our bedroom set and entertainment center, and our box spring arrived filthy and water-stained. I have officially filed formal regulatory complaints with: • Federal Motor Carrier Safety Administration • New Jersey Division of Consumer Affairs (Office of Consumer Protection) • Tennessee Attorney General's Office (Division of Consumer Affairs) Save yourself the stress, money, and property destruction. Avoid AMEX Moving & Storage at all costs.
Apr 21, 2026
Very professional and caring.
Honestly, I was so stressed about this move, but these guys made it look easy. They showed up right on time and didn't waste a single minute. Each piece was wrapped up tight, and they didn't get scratched or broken, which was my biggest worry. They were super helpful and kept everyone moving quickly while still being careful with my stuff. I've used other movers before who were a nightmare, but this was a totally different experience. I'd definitely use them again for my next move.