Oct 17, 2024
We were grateful to have him in charge of our move.
I was REALLY happy because the whole process was really easy! My husband left the military, so we had to move our stuff from NY to DE. They called us when the truck was loaded and on its way. Our things were carefully unloaded at our new home.
Oct 03, 2025
Honest, reliable, reputable company!
Amex Moving & Storage handled my mom's move. She kept changing her mind about where to put furniture. Instead of rolling their eyes, they just moved it again. That kind of patience goes a long way in stressful times.
Aug 27, 2024
Sublime Experience!
Amex Moving & Storage saved the day for us. We had to move in a hurry and had a ton of heavy stuff. Hired them and they were amazing. Showed up on time, worked fast, and got everything to our new place without a hitch. They were gentle and nothing got damaged. Just awesome!
Mar 06, 2025
The whole experience was so pleasant
Amex Moving & Storage stepped in when another company dropped the ball and didn’t even show up. I called them and they were on it. They quickly got things set up and out to me. I should have just gone with them in the first flipping place.
Jun 10, 2026
I highly recommend their service.
The moving team was professional and handled all my belongings with care. They arrived on time and made the entire process smooth and stress-free. I highly recommend their service.
Dec 05, 2024
Immaculate service!
Great service again! Malvin and his crew moved us from our big house to our new condo. Then, once we were settled, they got all of our valuable art out of storage and delivered it to us. Everyone is professional, friendly, and takes great care of all the items. They are also enjoyable to be around. I will always use Amex Moving & Storage in the future!
Nov 01, 2024
5 star communication!
To everyone at Amex Moving & Storage movers, you have my deepest gratitude for everything that you have done. They had transparent and accurate pricing, and the transaction was completed quickly. The movers worked efficiently and finished the job on time. I was astounded by how carefully they relocated my belongings, taking care not to damage the walls in the process.
Sep 12, 2026
DO NOT TRUST THIS COMPANY. If I could give zero stars, I would.
Prior to booking an interstate move from NY to TN, we conducted two to three separate virtual walkthroughs with sales rep Patrick Harris. We explicitly emphasized that we wanted everything accurately inventoried to avoid any surprises or unexpected costs on moving day. Based on these virtual evaluations, he issued a signed Binding Estimate for $21,800.00. Once signed, Operations Manager Michelle Bar became our main contact—and dealing with her was an absolute nightmare. Every conversation was like walking on eggshells. She maintained a belligerent "take it or leave it" attitude, overtalking us with "Listen, listen, listen," refusing to let us speak, and threatening to hang up if we pushed back. At one point, she actually said, "You're lucky we even showed up." They arrived on the final afternoon of our pickup window at 4:00 PM—with the closing on our NY home scheduled for 9:30 AM the next morning. The crew kept us awake packing all night long from 4:00 PM until 6:30 AM, leaving us just three hours before closing. Before a single item was loaded onto the truck, on-site lead Henner Rodriguez claimed the job was larger than expected and put Michelle Bar on the phone. With our NY home sale closing hours away and a purchase closing on our new home in TN just days later, our backs were completely against the wall. Knowing we were trapped, she verbally forced a price jump to $32,700.00—an unauthorized $10,900.00 overcharge—before work would begin. In a desperate attempt to lower the cost, we were forced to purge valuable personal belongings on the spot, forcing us to repurchase those items out-of-pocket after arriving in Tennessee. Left with no choice on moving day, we had to agree under total duress. Delivery was then delayed for over two weeks because Michelle Bar insisted we needed a shuttle service and attempted to demand additional accessorial fees, despite our executed paperwork reflecting $0 shuttle charges and specifying two smaller delivery trucks. Upon delivery, our furniture arrived with severe physical damage, including structural breaks to our bedroom set and entertainment center, and our box spring arrived filthy and water-stained. I have officially filed formal regulatory complaints with: • Federal Motor Carrier Safety Administration • New Jersey Division of Consumer Affairs (Office of Consumer Protection) • Tennessee Attorney General's Office (Division of Consumer Affairs) Save yourself the stress, money, and property destruction. Avoid AMEX Moving & Storage at all costs.
Aug 19, 2026
Couldn't have gone better.
Great care with framed glass art. All pieces were corner-padded, boxed vertically and kept out of contact with heavier furniture in the truck.
Jul 01, 2025
Good Communication!!!
They were very careful with our white couch and mattress, even wearing gloves. Unlike other movers, it was spotless throughout.