May 08, 2026
Couldn't have gone better.
I did not have a lot of stuff, but the team treated my move like it was just as important as any big job. They were thorough and did not leave until everything was properly placed. That kind of movers are hard to find these days.
Jul 23, 2024
Extremely meticulous and friendly
Moving my 1-bedroom house with a large collection of fragile items was done in 4 hours. The movers were extremely meticulous and friendly.
Mar 20, 2024
Great care was taken
This company did a great job carefully packing and moving my huge collection of books and records, and I could finally rest. They were really great.
Sep 12, 2026
DO NOT TRUST THIS COMPANY. If I could give zero stars, I would.
Prior to booking an interstate move from NY to TN, we conducted two to three separate virtual walkthroughs with sales rep Patrick Harris. We explicitly emphasized that we wanted everything accurately inventoried to avoid any surprises or unexpected costs on moving day. Based on these virtual evaluations, he issued a signed Binding Estimate for $21,800.00. Once signed, Operations Manager Michelle Bar became our main contact—and dealing with her was an absolute nightmare. Every conversation was like walking on eggshells. She maintained a belligerent "take it or leave it" attitude, overtalking us with "Listen, listen, listen," refusing to let us speak, and threatening to hang up if we pushed back. At one point, she actually said, "You're lucky we even showed up." They arrived on the final afternoon of our pickup window at 4:00 PM—with the closing on our NY home scheduled for 9:30 AM the next morning. The crew kept us awake packing all night long from 4:00 PM until 6:30 AM, leaving us just three hours before closing. Before a single item was loaded onto the truck, on-site lead Henner Rodriguez claimed the job was larger than expected and put Michelle Bar on the phone. With our NY home sale closing hours away and a purchase closing on our new home in TN just days later, our backs were completely against the wall. Knowing we were trapped, she verbally forced a price jump to $32,700.00—an unauthorized $10,900.00 overcharge—before work would begin. In a desperate attempt to lower the cost, we were forced to purge valuable personal belongings on the spot, forcing us to repurchase those items out-of-pocket after arriving in Tennessee. Left with no choice on moving day, we had to agree under total duress. Delivery was then delayed for over two weeks because Michelle Bar insisted we needed a shuttle service and attempted to demand additional accessorial fees, despite our executed paperwork reflecting $0 shuttle charges and specifying two smaller delivery trucks. Upon delivery, our furniture arrived with severe physical damage, including structural breaks to our bedroom set and entertainment center, and our box spring arrived filthy and water-stained. I have officially filed formal regulatory complaints with: • Federal Motor Carrier Safety Administration • New Jersey Division of Consumer Affairs (Office of Consumer Protection) • Tennessee Attorney General's Office (Division of Consumer Affairs) Save yourself the stress, money, and property destruction. Avoid AMEX Moving & Storage at all costs.
Jul 08, 2025
Excellent experience!
Excellent experience! The movers helped us downsize to a condo. They helped identify what should go into storage versus what to bring now, and kept the whole move organized by color-coded tape. After delivery, they were also kind enough to help us with unpacking. Many thanks!
Jan 19, 2026
Brilliant, reliable, and friendly
I had a really good experience with Amex Moving & Storage last Tuesday. I was worried about my large mirror and some artwork, but the guys handled everything with a lot of care. It is such a relief to have all my fragile items in the new house without a single crack.
Feb 02, 2026
They were very responsive
At first, I was nervous about moving all my delicate items, but it went smoothly. It made the entire process feel easy. Anyone looking for a solid team to move you should give Kendry a shot.
Nov 21, 2023
Perfect Overall
With my stuff going on a long journey, the Amex Moving & Storage gave me real-time updates so I could chill. I knew where my furniture was at all times, which was a big relief.
Aug 23, 2024
Couldn't have gone better.
This moving company was a lifesaver for my long-distance move. The team was punctual, organized, and skilled. They disassembled and reassembled my furniture with ease. The final cost was exactly as quoted, and they provided an exceptional service.
Dec 14, 2024
Bad Service.
Not only were the movers tardy, but they also reeked of cigarette smoke. During their half hour smoke breaks, they lounged in my driveway, and i had to wait. Their lack of urgency and professionalism was shocking. Super frustrating experience!