Jul 05, 2024
Arrived on time with great attitudes.
Despite the unexpected nature of my move, Amex Moving & Storage made everything appear effortless. I would not have been able to adapt to my new environment had they not helped. Everything went off without a hitch; therefore, I am confident in recommending them to anybody looking for movers.
Mar 20, 2024
Great care was taken
This company did a great job carefully packing and moving my huge collection of books and records, and I could finally rest. They were really great.
Aug 16, 2025
I am so grateful to find such a great moving company
I had to move my home gym setup, including the treadmill, squat rack, weights, and everything else, from my garage to a new house across town. I honestly expected a headache, but the movers handled it like they'd done it a hundred times. They disassembled what needed to be taken apart, wrapped the equipment properly, and reassembled it all at the new place exactly how I wanted.
Apr 19, 2024
5 star communication!
Despite my little belongings, the movers were quite careful with them. From start to finish, the change was smooth sailing for both of us.
Mar 11, 2025
They were very responsive
I was hesitant about moving my collection of artwork, including large canvases and delicate sculptures. However, the team handled everything with exceptional care, using high-quality packing materials for security. When I arrived, I was overjoyed to see everything undamaged!
Sep 21, 2024
Good Job Done...
We hired them on our neighbor’s recommendation and it was a fantastic experience! All our furniture, décor and crockery were meticulously wrapped and encased in cushioned boxes. We received everything in excellent condition!
Feb 16, 2026
Above and Beyond Service
I'm giving them 5 stars for communication alone. The office sent text updates. The crew leader, Juan, called me 30 minutes before arrival. At the new place, he confirmed the room layout with me twice. Everyone knew the plan. We moved a king bed, two dressers, and a large sectional sofa. Everything went where it was supposed to.
Nov 24, 2025
Very professional and caring.
The team from Amex Moving & Storage helped me with my long-distance move. They packed, loaded, and unloaded on the same day. They let me know what was happening and stayed busy throughout the process.
Jun 09, 2026
This company pays for fake reviews and doesn't allow any negative reviews to stay on any platform.
This company pays for fake reviews and doesn't allow any negative reviews to stay on any platform. All of their reviews are fake. Do not recommend whatsoever. My family and I used AMEX moving when moving from Connecticut to North Carolina in August. At first all seemed well, and things were packed up completely. Items were combined from different rooms at the time and scattered into random boxes but we did not mind. We actually had a 5 star review up for this company until a few days ago. Which I should also note that the employee who was in charge of all our paperwork actually asked me to write the 5 star review and submit it right in front of her, which is why it was posted immediately and up for several months. However, now several months later we are opening up all the boxes as we finally moved into our final location, and several items are damaged and lost. My mother had several boxes of decorative plants, most of which were forcibly shoved into boxes with no paper or wrapping, resulting in them snapping in half or losing majority of their leaves/flowers. Almost all had to be thrown out We are also missing a box with a large set of crystal drinking glasses, and who knows what else was in that box. But worst of all, we are missing all of my childhood toys. I have been collecting stuffed animals since I was a little girl, and the entire set, which I had packed myself, left just for AMEX to move, is missing. Along with that, my DISNEY Lego collection which is probably worth hundreds on top of the many Disney plushies already gone is also missing. After calling the company to ask for help, not even compensation or anything, just because I would like my lost items if they have them, I was given the number to file a claim. Mind you claims are only valid 9 months from the move date, and if you know all the items within the missing boxes (pretty convenient that they mixed around items from our household into each box so we have no idea what is in each one). Complaining or asking for compensation is the last thing my family is looking for, we just want our lost items back, but it is extremely disappointing we are missing all these items in the first place. Would not recommend and I am extremely upset with the service.
Jan 02, 2025
Consummate professionals
When I move, I always hire movers. I coordinated my move with Vicente 2 weeks ago, and he was very humble and professional. The movers arrived at my storage facility promptly last morning and immediately began loading my belongings into the vehicle. As he laid down a runner to protect the carpet to bring my items inside, I was satisfied of their cleanliness. 5 stars service.