Oct 17, 2024
We were grateful to have him in charge of our move.
I was REALLY happy because the whole process was really easy! My husband left the military, so we had to move our stuff from NY to DE. They called us when the truck was loaded and on its way. Our things were carefully unloaded at our new home.
Jul 22, 2025
extremely helpful and pleasant
We hired them to move our daughter into her college dorm. They carried everything upstairs carefully and treated her belongings with respect. Great service.
Sep 12, 2026
DO NOT TRUST THIS COMPANY. If I could give zero stars, I would.
Prior to booking an interstate move from NY to TN, we conducted two to three separate virtual walkthroughs with sales rep Patrick Harris. We explicitly emphasized that we wanted everything accurately inventoried to avoid any surprises or unexpected costs on moving day. Based on these virtual evaluations, he issued a signed Binding Estimate for $21,800.00. Once signed, Operations Manager Michelle Bar became our main contact—and dealing with her was an absolute nightmare. Every conversation was like walking on eggshells. She maintained a belligerent "take it or leave it" attitude, overtalking us with "Listen, listen, listen," refusing to let us speak, and threatening to hang up if we pushed back. At one point, she actually said, "You're lucky we even showed up." They arrived on the final afternoon of our pickup window at 4:00 PM—with the closing on our NY home scheduled for 9:30 AM the next morning. The crew kept us awake packing all night long from 4:00 PM until 6:30 AM, leaving us just three hours before closing. Before a single item was loaded onto the truck, on-site lead Henner Rodriguez claimed the job was larger than expected and put Michelle Bar on the phone. With our NY home sale closing hours away and a purchase closing on our new home in TN just days later, our backs were completely against the wall. Knowing we were trapped, she verbally forced a price jump to $32,700.00—an unauthorized $10,900.00 overcharge—before work would begin. In a desperate attempt to lower the cost, we were forced to purge valuable personal belongings on the spot, forcing us to repurchase those items out-of-pocket after arriving in Tennessee. Left with no choice on moving day, we had to agree under total duress. Delivery was then delayed for over two weeks because Michelle Bar insisted we needed a shuttle service and attempted to demand additional accessorial fees, despite our executed paperwork reflecting $0 shuttle charges and specifying two smaller delivery trucks. Upon delivery, our furniture arrived with severe physical damage, including structural breaks to our bedroom set and entertainment center, and our box spring arrived filthy and water-stained. I have officially filed formal regulatory complaints with: • Federal Motor Carrier Safety Administration • New Jersey Division of Consumer Affairs (Office of Consumer Protection) • Tennessee Attorney General's Office (Division of Consumer Affairs) Save yourself the stress, money, and property destruction. Avoid AMEX Moving & Storage at all costs.
Apr 01, 2026
This guys are pros
This team did a great job with my belongings when I moved into my new place. They spent several hours loading the truck and made sure to secure the loose items, so nothing shifted on the road. I stayed in the driveway while they worked, and they just kept a steady pace until the house was empty. My stuff all got to the new house in the same condition as when it left the old place.
Nov 29, 2024
I would highly recommend working with this team.
I have a small garden, and moving all my potted plants was something I was really worried about. Amex Moving & Storage movers took special care, placing each pot into a custom crate to keep them from tipping over. They provided extra padding to protect the more delicate plants. When we arrived, they unloaded the garden items first, ensuring they got some sunlight as quickly as possible. Not a single plant was damaged, and their attention to such small details really made my day.
Jan 21, 2025
I am so grateful to find such a great moving company
My wife and I scheduled Amex Moving & Storage for our big move, and their crew members made the process look effortless. They wrapped our TV, packed our dishes, and disassembled our baby’s crib. We were also impressed by how they used protective mats to avoid tracking dirt into our new home. Everything was handled with care, and the final cost matched the estimate. No unexpected add-ons or drama. Definitely the best moving experience we’ve had to date.
May 13, 2026
Would suggest them without any hesitation
Solid 5 stars for the help I got with my move. Javier was great at making sure the driver knew exactly where to park the large truck in my narrow driveway so we didn't block any neighbors.
Jul 29, 2024
Very Smooth Transition!
The greatest of the best were these men. My relocation was successfully handled by them. They were kind and efficient at the same time. I would definitely get in touch with them again.
Oct 19, 2023
Hassle-free moving experience
Amex Moving and Storage provided an efficient and hassle-free moving experience. Their team was punctual, careful with our belongings, and made the entire process smooth. The booking and customer service were excellent. I highly recommend Amex Moving and Storage for a stress-free move. Five stars!
Oct 28, 2025
The whole experience was so pleasant
Javier and his team handled the relocation of our medical office equipment. They treated each item with care and followed every instruction carefully. The movers double-checked details before loading and unloading, which gave me a lot of confidence. All items arrived safely and on time.