Sep 24, 2025
Extremely professional gentlemen.
Amex Moving & Storage worked around our schedule, showed up early, and kept everything running on time. I liked how clear their communication was. Malvin checked in along the way and made sure delivery happened exactly when we needed it. They helped keep everything stress-free.
Nov 19, 2025
Simple, Seamless and Satisfactory!!!
The movers from Amex Moving & Storage made my move so easy. They handled my furniture like pros and packed the truck neatly. When they arrived, they unloaded everything just as carefully. They even asked where I wanted each box. I didn’t have to worry about a single thing. I’m super happy with their service.
Mar 20, 2024
Great care was taken
This company did a great job carefully packing and moving my huge collection of books and records, and I could finally rest. They were really great.
Dec 17, 2023
An awesome job
I hired Amex Moving & Storage to transport the contents of my two-bedroom apartment to a location. The men showed up on time, were kind and helpful, and worked hard to pack everything. Highest quality service.
Sep 12, 2026
DO NOT TRUST THIS COMPANY. If I could give zero stars, I would.
Prior to booking an interstate move from NY to TN, we conducted two to three separate virtual walkthroughs with sales rep Patrick Harris. We explicitly emphasized that we wanted everything accurately inventoried to avoid any surprises or unexpected costs on moving day. Based on these virtual evaluations, he issued a signed Binding Estimate for $21,800.00. Once signed, Operations Manager Michelle Bar became our main contact—and dealing with her was an absolute nightmare. Every conversation was like walking on eggshells. She maintained a belligerent "take it or leave it" attitude, overtalking us with "Listen, listen, listen," refusing to let us speak, and threatening to hang up if we pushed back. At one point, she actually said, "You're lucky we even showed up." They arrived on the final afternoon of our pickup window at 4:00 PM—with the closing on our NY home scheduled for 9:30 AM the next morning. The crew kept us awake packing all night long from 4:00 PM until 6:30 AM, leaving us just three hours before closing. Before a single item was loaded onto the truck, on-site lead Henner Rodriguez claimed the job was larger than expected and put Michelle Bar on the phone. With our NY home sale closing hours away and a purchase closing on our new home in TN just days later, our backs were completely against the wall. Knowing we were trapped, she verbally forced a price jump to $32,700.00—an unauthorized $10,900.00 overcharge—before work would begin. In a desperate attempt to lower the cost, we were forced to purge valuable personal belongings on the spot, forcing us to repurchase those items out-of-pocket after arriving in Tennessee. Left with no choice on moving day, we had to agree under total duress. Delivery was then delayed for over two weeks because Michelle Bar insisted we needed a shuttle service and attempted to demand additional accessorial fees, despite our executed paperwork reflecting $0 shuttle charges and specifying two smaller delivery trucks. Upon delivery, our furniture arrived with severe physical damage, including structural breaks to our bedroom set and entertainment center, and our box spring arrived filthy and water-stained. I have officially filed formal regulatory complaints with: • Federal Motor Carrier Safety Administration • New Jersey Division of Consumer Affairs (Office of Consumer Protection) • Tennessee Attorney General's Office (Division of Consumer Affairs) Save yourself the stress, money, and property destruction. Avoid AMEX Moving & Storage at all costs.
Apr 12, 2024
Very happy customer
They arrived on time and transferred everything with care. We will be employing them for our upcoming move, and we will be recommending them to everyone we know.
Oct 04, 2024
Faultless service!
My antique furniture arrived in superb shape to my loft condo in DE. The movers disassembled and packed the pieces thoroughly in furniture blankets. After delivery, they reassembled the pieces too without any extra charges. I would hire them again in a heartbeat!
Jun 10, 2025
Very Smooth Transition!
Due to my husband's military service, we frequently relocate. We've worked with several moving companies, but this one stands out as the best. Their movers expertly manage military relocations and know every detail of the process. They ensured everything was documented and helped pack our items to military standards. Our belongings were loaded and unloaded efficiently.
May 11, 2025
Excellent service
My wife and I can't say enough about Amex Moving & Storage. The front office was a pleasure to work with and the crew that was sent to move our belongings was outstanding. I never saw four young men (Henry, kendry, Javier and Vicente) work so hard as they did. They were a "machine!" The move took just under 12 hours to complete and they busted their tails to the very end. They were very knowledgeable in dismantling our electronics, beds, shelving, etc. and reassembling everything perfectly. As the crew left one of the young men said, "tell your friends about us!" We most certainly will. Thank you once again!
May 04, 2026
Team members are honest!
Our business uses this service for our workplace shift, and those guys were great. They brought stuff to wrap our computers and gear, then labeled it all by department. That crew worked around our schedule, so we didn't lose time. Every worker was polite and handled our electronics well. They even stayed to help move desks around until the spot was just right. It was a very professional team, and we would call them again for sure.