Nov 04, 2024
A Dream Team.
For everything that you did to assist us with our recent office relocation, please know how much we appreciate it. Amex Moving & Storage acted in a very businesslike manner. Thanks to their help, we were able to launch our company and relocate to DE. They have the full support of the company behind them.
Sep 02, 2024
The movers were helpful.
The movers were helpful, punctual, and efficient. They were efficient while being cautious with the materials. They had a consistently upbeat attitude and listened carefully to all of our requests.
Jun 10, 2026
I highly recommend their service.
The moving team was professional and handled all my belongings with care. They arrived on time and made the entire process smooth and stress-free. I highly recommend their service.
Mar 08, 2024
All did well
I was amazed at how well this moving and storage company did their job. Much extra work was done to ensure everything was moved and packed safely. Their storage unit was clean and safe, which gave me peace of mind. I would certainly recommend them to anyone who needs reliable moving and storage services.
May 13, 2026
Would suggest them without any hesitation
Solid 5 stars for the help I got with my move. Javier was great at making sure the driver knew exactly where to park the large truck in my narrow driveway so we didn't block any neighbors.
Dec 27, 2023
Hire Them Again
My first experience hiring movers with this company set high expectations. Their helpful and stress-free approach made the move a breeze.
Jun 14, 2024
Great experience
After two experiences with Amex Moving & Storage, I will never use another service. They move swiftly and carefully my belongings. Their estimates have always been more than what I was expecting. Kendry and Javier not only moved my furniture expertly, but they also managed it all without my assistance!
Nov 19, 2025
Simple, Seamless and Satisfactory!!!
The movers from Amex Moving & Storage made my move so easy. They handled my furniture like pros and packed the truck neatly. When they arrived, they unloaded everything just as carefully. They even asked where I wanted each box. I didn’t have to worry about a single thing. I’m super happy with their service.
Sep 12, 2026
DO NOT TRUST THIS COMPANY. If I could give zero stars, I would.
Prior to booking an interstate move from NY to TN, we conducted two to three separate virtual walkthroughs with sales rep Patrick Harris. We explicitly emphasized that we wanted everything accurately inventoried to avoid any surprises or unexpected costs on moving day. Based on these virtual evaluations, he issued a signed Binding Estimate for $21,800.00. Once signed, Operations Manager Michelle Bar became our main contact—and dealing with her was an absolute nightmare. Every conversation was like walking on eggshells. She maintained a belligerent "take it or leave it" attitude, overtalking us with "Listen, listen, listen," refusing to let us speak, and threatening to hang up if we pushed back. At one point, she actually said, "You're lucky we even showed up." They arrived on the final afternoon of our pickup window at 4:00 PM—with the closing on our NY home scheduled for 9:30 AM the next morning. The crew kept us awake packing all night long from 4:00 PM until 6:30 AM, leaving us just three hours before closing. Before a single item was loaded onto the truck, on-site lead Henner Rodriguez claimed the job was larger than expected and put Michelle Bar on the phone. With our NY home sale closing hours away and a purchase closing on our new home in TN just days later, our backs were completely against the wall. Knowing we were trapped, she verbally forced a price jump to $32,700.00—an unauthorized $10,900.00 overcharge—before work would begin. In a desperate attempt to lower the cost, we were forced to purge valuable personal belongings on the spot, forcing us to repurchase those items out-of-pocket after arriving in Tennessee. Left with no choice on moving day, we had to agree under total duress. Delivery was then delayed for over two weeks because Michelle Bar insisted we needed a shuttle service and attempted to demand additional accessorial fees, despite our executed paperwork reflecting $0 shuttle charges and specifying two smaller delivery trucks. Upon delivery, our furniture arrived with severe physical damage, including structural breaks to our bedroom set and entertainment center, and our box spring arrived filthy and water-stained. I have officially filed formal regulatory complaints with: • Federal Motor Carrier Safety Administration • New Jersey Division of Consumer Affairs (Office of Consumer Protection) • Tennessee Attorney General's Office (Division of Consumer Affairs) Save yourself the stress, money, and property destruction. Avoid AMEX Moving & Storage at all costs.
Apr 13, 2026
It was a relief that all went so smoothly.
What I liked the most was how they dealt with my constant questions. I tend to overthink during moves, but they answered everything patiently without getting irritated. There were around 18 boxes, and each one was placed where I asked without any confusion. That kind of attention made the whole experience feel more comfortable.