Nov 01, 2024
5 star communication!
To everyone at Amex Moving & Storage movers, you have my deepest gratitude for everything that you have done. They had transparent and accurate pricing, and the transaction was completed quickly. The movers worked efficiently and finished the job on time. I was astounded by how carefully they relocated my belongings, taking care not to damage the walls in the process.
Aug 11, 2026
Great customer service from beginning to end.
We were moving into a new house and the movers made moving with ease and easy. They never rushed, never left out a question and even assisted in rearranging some furniture before they left. Great customer service from beginning to end.
Aug 01, 2025
Thanks guys. You are awesome.
I moved from one state to another, taking a garage full of tools and oversized storage bins, along with my usual household items. I expected issues with the heavier items, but the movers had a plan and stuck to it. Everything arrived safely, and nothing was missing. They really knew what they were doing. The whole trip was handled professionally and stayed right on schedule.
Sep 03, 2025
Extremely professional gentlemen.
My long-distance relocation was excellent. Amex Moving & Storage stayed on time, communicated clearly, and delivered all items safely and securely. Fragile pieces were wrapped securely, and I felt comfortable knowing my belongings were in the right hands.
Dec 11, 2025
They are cheap and highly suggested.
We had a great experience moving our one-bedroom apartment across the state. The three movers were exceptionally polite and energetic. They took apart the bed frame and put it back together at the new place perfectly. They even asked where I wanted the heavy boxes in the kitchen. I highly recommend them to everyone.
Aug 09, 2024
Very Smooth Transition!
Had an excellent experience with these movers. They arrived on time and were very efficient. They packed up all my belongings with great care, especially my delicate items. They were friendly and worked quickly, making the whole process much less stressful. They stayed within the quoted price and were very transparent about any additional charges. If you need reliable movers, definitely give them a call!
May 05, 2025
Unsatisfied customer SERVICE
Dragged a metal dolly across my porch, leaving deep black marks that still haven’t come off. When I mentioned it, I got a quick Yeah, that happens before they moved on.
Sep 12, 2026
DO NOT TRUST THIS COMPANY. If I could give zero stars, I would.
Prior to booking an interstate move from NY to TN, we conducted two to three separate virtual walkthroughs with sales rep Patrick Harris. We explicitly emphasized that we wanted everything accurately inventoried to avoid any surprises or unexpected costs on moving day. Based on these virtual evaluations, he issued a signed Binding Estimate for $21,800.00. Once signed, Operations Manager Michelle Bar became our main contact—and dealing with her was an absolute nightmare. Every conversation was like walking on eggshells. She maintained a belligerent "take it or leave it" attitude, overtalking us with "Listen, listen, listen," refusing to let us speak, and threatening to hang up if we pushed back. At one point, she actually said, "You're lucky we even showed up." They arrived on the final afternoon of our pickup window at 4:00 PM—with the closing on our NY home scheduled for 9:30 AM the next morning. The crew kept us awake packing all night long from 4:00 PM until 6:30 AM, leaving us just three hours before closing. Before a single item was loaded onto the truck, on-site lead Henner Rodriguez claimed the job was larger than expected and put Michelle Bar on the phone. With our NY home sale closing hours away and a purchase closing on our new home in TN just days later, our backs were completely against the wall. Knowing we were trapped, she verbally forced a price jump to $32,700.00—an unauthorized $10,900.00 overcharge—before work would begin. In a desperate attempt to lower the cost, we were forced to purge valuable personal belongings on the spot, forcing us to repurchase those items out-of-pocket after arriving in Tennessee. Left with no choice on moving day, we had to agree under total duress. Delivery was then delayed for over two weeks because Michelle Bar insisted we needed a shuttle service and attempted to demand additional accessorial fees, despite our executed paperwork reflecting $0 shuttle charges and specifying two smaller delivery trucks. Upon delivery, our furniture arrived with severe physical damage, including structural breaks to our bedroom set and entertainment center, and our box spring arrived filthy and water-stained. I have officially filed formal regulatory complaints with: • Federal Motor Carrier Safety Administration • New Jersey Division of Consumer Affairs (Office of Consumer Protection) • Tennessee Attorney General's Office (Division of Consumer Affairs) Save yourself the stress, money, and property destruction. Avoid AMEX Moving & Storage at all costs.
Mar 06, 2025
The whole experience was so pleasant
Amex Moving & Storage stepped in when another company dropped the ball and didn’t even show up. I called them and they were on it. They quickly got things set up and out to me. I should have just gone with them in the first flipping place.
Apr 01, 2024
Highly recommended these folks!
This moving company absolutely aced the challenge of my big furniture pieces during my move. They expertly took things apart and put them back together with precision. If you've got some hefty moving to do, these folks come highly recommended!
