Mar 07, 2024
Highly recommended!
We had a great experience with them. We hired their movers on a friend’s recommendation and we couldn’t be more pleased. They were amazing and handled our heavy furniture expertly. They padded every piece from every corner and even put them in double layers of furniture blankets. We received them in excellent condition. Highly recommended!
Mar 04, 2026
extremely helpful and pleasant
I scheduled a same day move after finding a last minute rental. I did not have time to pack properly. The movers brought extra boxes and tape with them. They helped me pack my kitchen items and sealed everything securely. They kept track of smaller bags and did not leave anything behind. By evening, all my belongings were inside the new apartment and arranged room by room.
Jun 10, 2026
I highly recommend their service.
The moving team was professional and handled all my belongings with care. They arrived on time and made the entire process smooth and stress-free. I highly recommend their service.
Sep 12, 2026
DO NOT TRUST THIS COMPANY. If I could give zero stars, I would.
Prior to booking an interstate move from NY to TN, we conducted two to three separate virtual walkthroughs with sales rep Patrick Harris. We explicitly emphasized that we wanted everything accurately inventoried to avoid any surprises or unexpected costs on moving day. Based on these virtual evaluations, he issued a signed Binding Estimate for $21,800.00. Once signed, Operations Manager Michelle Bar became our main contact—and dealing with her was an absolute nightmare. Every conversation was like walking on eggshells. She maintained a belligerent "take it or leave it" attitude, overtalking us with "Listen, listen, listen," refusing to let us speak, and threatening to hang up if we pushed back. At one point, she actually said, "You're lucky we even showed up." They arrived on the final afternoon of our pickup window at 4:00 PM—with the closing on our NY home scheduled for 9:30 AM the next morning. The crew kept us awake packing all night long from 4:00 PM until 6:30 AM, leaving us just three hours before closing. Before a single item was loaded onto the truck, on-site lead Henner Rodriguez claimed the job was larger than expected and put Michelle Bar on the phone. With our NY home sale closing hours away and a purchase closing on our new home in TN just days later, our backs were completely against the wall. Knowing we were trapped, she verbally forced a price jump to $32,700.00—an unauthorized $10,900.00 overcharge—before work would begin. In a desperate attempt to lower the cost, we were forced to purge valuable personal belongings on the spot, forcing us to repurchase those items out-of-pocket after arriving in Tennessee. Left with no choice on moving day, we had to agree under total duress. Delivery was then delayed for over two weeks because Michelle Bar insisted we needed a shuttle service and attempted to demand additional accessorial fees, despite our executed paperwork reflecting $0 shuttle charges and specifying two smaller delivery trucks. Upon delivery, our furniture arrived with severe physical damage, including structural breaks to our bedroom set and entertainment center, and our box spring arrived filthy and water-stained. I have officially filed formal regulatory complaints with: • Federal Motor Carrier Safety Administration • New Jersey Division of Consumer Affairs (Office of Consumer Protection) • Tennessee Attorney General's Office (Division of Consumer Affairs) Save yourself the stress, money, and property destruction. Avoid AMEX Moving & Storage at all costs.
Jul 16, 2025
Good Communication!!!
Hired them for a long-distance move with specific delivery dates. They coordinated the route in advance, stuck to the window they gave me, and called when they were an hour away to give me time to prepare. Everything from packing to delivery was managed superbly too. I’ve already recommended them to everyone I know!
Jun 15, 2024
The crew was polite!!!
These guys were packing experts! They provided plenty of sturdy moving supplies, including mattress covers and furniture blankets.
Jan 15, 2026
I would hire them again in a heartbeat!
Highly recommend this team if you have heavy furniture. They brought all the right tools and ramps to move my upright piano and heavy oak wardrobes safely. Amex Moving & Storage made a difficult task look easy, and I’m very happy that my floors didn't get scuffed up in the process.
Mar 25, 2025
Pleasant and Proficient!
I hired their movers for a move, and they made it very easy. They showed up on time, packed up my furniture with care, and secured everything in the truck with protective barriers. They were also kind enough to help with furniture placement after delivery. It was a solid 5-star experience!
Sep 12, 2025
Proficient Movers
I’ll never forget how Amex Moving & Storage handled my fragile collection of framed art. Each piece was wrapped, loaded carefully, and delivered without any damage. Their effort showed me they truly respect their customers’ belongings.
Dec 29, 2023
A+++++++++++
A+++++++++++ If I could give 10 stars I would. Huge thank you to Henry, Kendrys & Javier. We moved from NJ to FL and everything was done professionally and very quickly. The price was far and the service was even better. Definitely will use AMEX for any future move.
