Jun 04, 2025
Poor estimate and poor communication
Do not recommend whatsoever. My family and I used AMEX moving when moving from Connecticut to North Carolina in August. At first all seemed well, and things were packed up completely. Items were combined from different rooms at the time and scattered into random boxes but we did not mind. We actually had a 5 star review up for this company until a few days ago. Which I should also note that the employee who was in charge of all our paperwork actually asked me to write the 5 star review and submit it right in front of her, which is why it was posted immediately and up for several months. However, now several months later we are opening up all the boxes as we finally moved into our final location, and several items are damaged and lost. My mother had several boxes of decorative plants, most of which were forcibly shoved into boxes with no paper or wrapping, resulting in them snapping in half or losing majority of their leaves/flowers. Almost all had to be thrown out We are also missing a box with a large set of crystal drinking glasses, and who knows what else was in that box. But worst of all, we are missing all of my childhood toys. I have been collecting stuffed animals since I was a little girl, and the entire set, which I had packed myself, left just for AMEX to move, is missing. Along with that, my DISNEY Lego collection which is probably worth hundreds on top of the many Disney plushies already gone is also missing. After calling the company to ask for help, not even compensation or anything, just because I would like my lost items if they have them, I was given the number to file a claim. Mind you claims are only valid 9 months from the move date, and if you know all the items within the missing boxes (pretty convenient that they mixed around items from our household into each box so we have no idea what is in each one). Complaining or asking for compensation is the last thing my family is looking for, we just want our lost items back, but it is extremely disappointing we are missing all these items in the first place. Would not recommend and I am extremely upset with the service.
Jul 24, 2026
I would happily use them again.
I was impressed by how smoothly my move went. The team planned everything well, packed carefully, and made sure I could easily find the things I needed first. I would happily use them again.
Dec 05, 2024
Immaculate service!
Great service again! Malvin and his crew moved us from our big house to our new condo. Then, once we were settled, they got all of our valuable art out of storage and delivered it to us. Everyone is professional, friendly, and takes great care of all the items. They are also enjoyable to be around. I will always use Amex Moving & Storage in the future!
Sep 24, 2025
Extremely professional gentlemen.
Amex Moving & Storage worked around our schedule, showed up early, and kept everything running on time. I liked how clear their communication was. Malvin checked in along the way and made sure delivery happened exactly when we needed it. They helped keep everything stress-free.
Aug 16, 2025
I am so grateful to find such a great moving company
I had to move my home gym setup, including the treadmill, squat rack, weights, and everything else, from my garage to a new house across town. I honestly expected a headache, but the movers handled it like they'd done it a hundred times. They disassembled what needed to be taken apart, wrapped the equipment properly, and reassembled it all at the new place exactly how I wanted.
Mar 22, 2024
Very good
This company has a good reputation for being a reliable mover. Very good value for the money. I've already used them twice this year, and both times were great. Good job, boys! Because safety was their main concern, they got my furniture to the new house in mint condition.
Dec 11, 2025
They are cheap and highly suggested.
We had a great experience moving our one-bedroom apartment across the state. The three movers were exceptionally polite and energetic. They took apart the bed frame and put it back together at the new place perfectly. They even asked where I wanted the heavy boxes in the kitchen. I highly recommend them to everyone.
May 13, 2024
Excellent from start to finish!!!!!
Great service, super friendly and patient! Michelle is always available and always has a solution. HIGHLY recommend!
Apr 26, 2024
Loved them!
I was satisfied that Amex Moving & Storage was trustworthy and professional during my relocation and storage operation.
Feb 29, 2024
Excellent service
Excellent service throughout the move. They moved me within two hours and packed and arranged everything into my new home as well.
