Dec 14, 2024
Professional movers
Vicente and his team are superb and would go an extra mile to ensure customer satisfaction. These guys were so nice throughout the move and made friends even with our little boy while doing their work and were never impatient when he wanted to just be apart. Five star in all the way!!
Jan 14, 2025
This is going to be the only moving company we'll ever use!
Everyone from the office personnel to the movers on the actual moving day at Amex Moving & Storage was professional and efficient. They were very organized and prepared, and they had all the necessary tools and equipment. They tackled everything with ease and skill, and they made sure everything went perfectly. They also took great care of our belongings, especially our fragile items, such as our glass coffee table and our porcelain vase. They were very attentive and meticulous, and they checked everything before they left. They were very respectful and courteous, and they exceeded our expectations.
Sep 09, 2024
Pleasant and Proficient!
My expectations were not only met, but exceeded, by the moving assistance. From what I've seen, there are plenty of reliable movers who will actually do the job as promised. Being well-prepared and knowledgeable, their moving crew knew just what to do to ensure a smooth relocation. My loved ones will hear good things about these people from me.
Apr 23, 2026
Fast, Careful Long Distance
This was my third move in a few years, and this one stood out for the right reasons. There wasn't random confusion or back and forth. Things went from one step to the next in a normal, practical way.
Oct 17, 2024
We were grateful to have him in charge of our move.
I was REALLY happy because the whole process was really easy! My husband left the military, so we had to move our stuff from NY to DE. They called us when the truck was loaded and on its way. Our things were carefully unloaded at our new home.
Jan 04, 2024
All did well
Recently, movers handled the relocation of a large wardrobe with professionalism, ensuring a smooth and damage-free process. The service was straightforward and efficient.
Oct 21, 2025
Exceptional service
I moved into a fourth-floor apartment with no elevator. I thought the stairs would slow everything down, but the movers powered through and carried all my furniture up without a single complaint.
Aug 29, 2024
They were fantastic from start to finish.
I had some unusual and fragile items that I really cared about, like a vintage guitar and a glass sculpture. I was worried about how they would survive the move, but Javier and Juan assured me they had it under control. Thanks to them, my delicate and oddly shaped items arrived at the new place in perfect condition.
May 22, 2026
Solid 5 stars for the team.
Solid 5 stars for the team. I was mostly worried about my hardwood floors getting scuffed up, but they were very mindful and used floor runners the whole time.
Sep 12, 2026
DO NOT TRUST THIS COMPANY. If I could give zero stars, I would.
Prior to booking an interstate move from NY to TN, we conducted two to three separate virtual walkthroughs with sales rep Patrick Harris. We explicitly emphasized that we wanted everything accurately inventoried to avoid any surprises or unexpected costs on moving day. Based on these virtual evaluations, he issued a signed Binding Estimate for $21,800.00. Once signed, Operations Manager Michelle Bar became our main contact—and dealing with her was an absolute nightmare. Every conversation was like walking on eggshells. She maintained a belligerent "take it or leave it" attitude, overtalking us with "Listen, listen, listen," refusing to let us speak, and threatening to hang up if we pushed back. At one point, she actually said, "You're lucky we even showed up." They arrived on the final afternoon of our pickup window at 4:00 PM—with the closing on our NY home scheduled for 9:30 AM the next morning. The crew kept us awake packing all night long from 4:00 PM until 6:30 AM, leaving us just three hours before closing. Before a single item was loaded onto the truck, on-site lead Henner Rodriguez claimed the job was larger than expected and put Michelle Bar on the phone. With our NY home sale closing hours away and a purchase closing on our new home in TN just days later, our backs were completely against the wall. Knowing we were trapped, she verbally forced a price jump to $32,700.00—an unauthorized $10,900.00 overcharge—before work would begin. In a desperate attempt to lower the cost, we were forced to purge valuable personal belongings on the spot, forcing us to repurchase those items out-of-pocket after arriving in Tennessee. Left with no choice on moving day, we had to agree under total duress. Delivery was then delayed for over two weeks because Michelle Bar insisted we needed a shuttle service and attempted to demand additional accessorial fees, despite our executed paperwork reflecting $0 shuttle charges and specifying two smaller delivery trucks. Upon delivery, our furniture arrived with severe physical damage, including structural breaks to our bedroom set and entertainment center, and our box spring arrived filthy and water-stained. I have officially filed formal regulatory complaints with: • Federal Motor Carrier Safety Administration • New Jersey Division of Consumer Affairs (Office of Consumer Protection) • Tennessee Attorney General's Office (Division of Consumer Affairs) Save yourself the stress, money, and property destruction. Avoid AMEX Moving & Storage at all costs.