Jan 22, 2026
Couldn't have gone better.
You should definitely consider these guys if you have a lot of random items that are hard to pack. They organized the truck so well that we actually had some extra space left over at the end. The move was very cautious on the road and made sure our belongings arrived safely. I am very happy with the price and the overall quality of the service we received today.
Jun 24, 2024
Absolutely reliable!!
Amex Moving & Storage moving services totally rocked my world! Last year's movers were a complete disaster compared to this awesome crew. They actually cared about my stuff, including my precious deep fryer, electric heater, and steamer!!
Sep 12, 2026
DO NOT TRUST THIS COMPANY. If I could give zero stars, I would.
Prior to booking an interstate move from NY to TN, we conducted two to three separate virtual walkthroughs with sales rep Patrick Harris. We explicitly emphasized that we wanted everything accurately inventoried to avoid any surprises or unexpected costs on moving day. Based on these virtual evaluations, he issued a signed Binding Estimate for $21,800.00. Once signed, Operations Manager Michelle Bar became our main contact—and dealing with her was an absolute nightmare. Every conversation was like walking on eggshells. She maintained a belligerent "take it or leave it" attitude, overtalking us with "Listen, listen, listen," refusing to let us speak, and threatening to hang up if we pushed back. At one point, she actually said, "You're lucky we even showed up." They arrived on the final afternoon of our pickup window at 4:00 PM—with the closing on our NY home scheduled for 9:30 AM the next morning. The crew kept us awake packing all night long from 4:00 PM until 6:30 AM, leaving us just three hours before closing. Before a single item was loaded onto the truck, on-site lead Henner Rodriguez claimed the job was larger than expected and put Michelle Bar on the phone. With our NY home sale closing hours away and a purchase closing on our new home in TN just days later, our backs were completely against the wall. Knowing we were trapped, she verbally forced a price jump to $32,700.00—an unauthorized $10,900.00 overcharge—before work would begin. In a desperate attempt to lower the cost, we were forced to purge valuable personal belongings on the spot, forcing us to repurchase those items out-of-pocket after arriving in Tennessee. Left with no choice on moving day, we had to agree under total duress. Delivery was then delayed for over two weeks because Michelle Bar insisted we needed a shuttle service and attempted to demand additional accessorial fees, despite our executed paperwork reflecting $0 shuttle charges and specifying two smaller delivery trucks. Upon delivery, our furniture arrived with severe physical damage, including structural breaks to our bedroom set and entertainment center, and our box spring arrived filthy and water-stained. I have officially filed formal regulatory complaints with: • Federal Motor Carrier Safety Administration • New Jersey Division of Consumer Affairs (Office of Consumer Protection) • Tennessee Attorney General's Office (Division of Consumer Affairs) Save yourself the stress, money, and property destruction. Avoid AMEX Moving & Storage at all costs.
Apr 27, 2026
They carefully wrapped all our furniture
We are very happy with how the move went. The crew helped us shift our shop from the city to the suburbs. The whole thing was done by the afternoon last Tuesday.
Feb 29, 2024
Expert movers from Amex Moving & Storage are reliable
Expert movers from Amex Moving & Storage are reliable, courteous, and quick to respond. They expertly relocated my belongings while meticulously wrapping each one. In addition, they gave me specialized storage containers for my knitwear. A perfect score of five stars is very appropriate!
Nov 04, 2024
A Dream Team.
For everything that you did to assist us with our recent office relocation, please know how much we appreciate it. Amex Moving & Storage acted in a very businesslike manner. Thanks to their help, we were able to launch our company and relocate to DE. They have the full support of the company behind them.
May 01, 2026
Fast, Careful Long Distance
Moving can be a lot of work, but these guys did a good job. They took my crates and hobby gear to the new address. The crew was easy to talk to during the day.
Jul 23, 2025
Cheerful Movers!
I only needed to move items from a storage unit to my new house. The movers contacted me the day before to confirm the unit layout, arrived with a box dolly and straps, and moved everything quickly without damaging the hallway walls or the doorframe. The entire job took less than 6 hours and it was a great experience!
Mar 01, 2025
They Took great care off My items
While relocating overseas, I was completely unprepared for the challenge of packing for such a dramatic life shift. They helped me decide what to send and what to keep, and they also gave me pointers on how to deal with customs processes. Their knowledge and experience were crucial.
Nov 21, 2023
Perfect Overall
With my stuff going on a long journey, the Amex Moving & Storage gave me real-time updates so I could chill. I knew where my furniture was at all times, which was a big relief.
