Jun 03, 2026
Everything arrived on time, and the communication was excellent from start to finish.
The movers were professional and handled my belongings with great care throughout the entire process. Everything arrived on time, and the communication was excellent from start to finish.
Oct 17, 2024
We were grateful to have him in charge of our move.
I was REALLY happy because the whole process was really easy! My husband left the military, so we had to move our stuff from NY to DE. They called us when the truck was loaded and on its way. Our things were carefully unloaded at our new home.
Mar 04, 2026
extremely helpful and pleasant
I scheduled a same day move after finding a last minute rental. I did not have time to pack properly. The movers brought extra boxes and tape with them. They helped me pack my kitchen items and sealed everything securely. They kept track of smaller bags and did not leave anything behind. By evening, all my belongings were inside the new apartment and arranged room by room.
Dec 29, 2023
A+++++++++++
A+++++++++++ If I could give 10 stars I would. Huge thank you to Henry, Kendrys & Javier. We moved from NJ to FL and everything was done professionally and very quickly. The price was far and the service was even better. Definitely will use AMEX for any future move.
Dec 10, 2025
Moving Made Easy
The whole process was just so simple. I booked online, got a confirmation right away, and the team showed up exactly when they said they would. They were friendly, worked hard, and that was that. It’s exactly what you want from a service like this.
Oct 18, 2023
I would absolutely recommend this company.
I would absolutely recommend this company. James and his team dealt with the situation with professionalism and consideration. They have my undivided backing.
Aug 03, 2026
Avoid this company at all costs.
When looking for movers I fell for the AMEX scam, thinking their glowing reviews were real when they are not. I had incorrectly assumed this was a company with its own intake, movers, and drivers, instead Michelle acts as logistics working with outside contractors. During our intake call with Patrick (who is a sales broker NOT an AMEX employee), I provided a detailed itemized list of everything in the move (including dimensions for furniture) with video and photos. We were quoted 960 cubic feet at around $8k for a full pack and move. We paid the deposit and were told we would receive our items in our move-in date, which was a LIE. Additionally, we were not told upfront that the last two payments had to be in money orders. On the day of the move, Austin showed up with 2 men in an AMEX truck. Though they all had AMEX shirts, it was clear that Austin was a contractor that had then found 2 people to work with him. After his walk through, Austin told us we were under quoted and said we needed at least 1500, which would take us to $12k. We were obviously upset and immediately called Michelle. She was absolutely no help in the situation, pretending not to understand why we would be mad at suddenly having to pay $4k more. Having no choice, we went on with the packing and move. It took the 3 men 11 hours. And, as we would find out later why, we ended up having to leave behind 8 pieces of furniture because we would have needed even more space in the truck. We had to scramble to sell things and lost so much money doing so. During this day of hell, we were also told that we would NOT be receiving our items on our move in day - that they have to wait for a truck to be going that direction to put our stuff on. Had we been told that before, we would have been more strategic in what we did NOT pack and to keep with us! We had to continually call and text Michelle for updates as to where our stuff was, because, we had put AirTags in some boxes we knew they hadn’t left yet. At our new home, we had to buy air mattresses and other essentials while we waited two weeks for our stuff to arrive. We also had to buy almost all new furniture. Not only was the move itself overly expensive, we ended up spending thousands more to replace to furniture we had to leave behind. The 2 men who arrived with our belongings, were also clearly contractors. While unloading, they continually mentioned how lightweight the boxes were, how many of the boxes were misshaped because they were not full, and how certain materials were placed in the wrong boxes. They asked if we had packed ourselves and were shocked to hear we had paid AMEX for packing. As we began to unpack, we found that at least 75% of the boxes were half full. Meaning, our items would have taken up less space if the boxes had actually been packed to capacity. This is a complete SCAM and utterly unacceptable. We also found broken glassware, broken mirrors, bent books, and other damaged objects, because, again, the boxes were not packed correctly. This horrible packing cost us thousands of dollars in cubic square feet. This “company” is, at its core, dishonest. They scam you into thinking they are legitimate, when in fact, no one, except Michelle, actually works at AMEX.
Sep 10, 2024
I would recommend it!
A group of young movers I worked with were pros at safely packing and transporting our belongings. They were fast, courteous, and careful with the furniture they transported. I would recommend it!
Feb 26, 2026
They were professional, timely, and worked hard.
My experience with Amex Moving & Storage was nothing short of excellent. We moved from a large house to a smaller one, which required a lot of planning. The crew, especially Kendry, was thoughtful and helped us decide what to move and how to best arrange it. Everything arrived safely and on schedule. I am extremely pleased.
Apr 26, 2024
Loved them!
I was satisfied that Amex Moving & Storage was trustworthy and professional during my relocation and storage operation.